We are going to learn in this post a very complete guide of the process that must be followed to consult the statement of account of this entity through the virtual office of Colpensiones. In addition to detailing the online procedures that can be carried out by this system.
Colpensions virtual office
Colpensiones is the administrator of the payments of pensioners in Colombia, which has a digital web portal available to all users through which various types of procedures can be carried out, as well as consulting the beneficiary's account and work history ( quotes) this system is better known as the virtual office of Colpensiones.
In order to enjoy the benefits offered by the Colpensiones virtual office, a membership must be made, since without it none of the necessary procedures can be carried out, it is important to mention that the required procedures can not only be done through this office since you can also visit some of the entity's customer service points in person.
Colpensiones stands out for being a Colombian company governed by the national government and the Ministry of Labor, which are the entities in charge of ensuring that pension payments reach all citizens of the nation. The fundamental objective of this company is to protect the old age of all Colombians and when it is required to give a timely response to the requests made.
One of the primary functions of this institution is the administration of compensation for pensioners and also the necessary process to be able to determine the rights in favor of pensioners. On the other hand, they are also in charge of carrying out the procedures to verify the work histories, the individual accounts and the veracity of the information of the pensioner and verify and pay the benefits of all benefits.
Affiliation in Colpensions
To be able to carry out any management in the virtual office, it is essential to carry out the previous registration in the system, it is an extremely simple and quick process to do, you only have to follow a series of essential steps that, when fulfilled to the letter, the affiliation will be completely ready. and you will be able to access the office.
We will mention below each of the steps that must be followed to carry out the affiliation process:
- To begin the affiliation process, the first thing to do is enter the Colpensiones web portal.
- After that, you must enter the type through which the prior registration is required.
- To continue, you must write the full name of the person who performs the process and then enter the security code so that it can be verified if it is a real user and not a robot who performs the process.
- The next step will be to answer some security questions that the system will request regarding the work history, once they are answered, they will proceed to verify the veracity and that the platform verifies that it is truly a user who was a worker can continue with the affiliation process.
- If this last stage of the registration has been completed and the whole process is about to end and the registration will be ready, the next step is to create the access password and confirm and then enter the email that is in use followed by the telephone number.
- By following each of the steps indicated in the previous lines to the letter, the affiliation process is complete and you can enter the portal and use the "Online Procedures" option, for which you must enter your access data that were created before.
Affiliation in Colpensions Independent Workers
The affiliation process for independent employees lasts approximately 30 minutes respectively since it is very simple and easy to carry out. To begin the process of registering an independent worker, you must proceed to obtain the link form that can be processed through the offices and service points of the Colpensiones company, or through their web portal.
Once the form is obtained, it must be filled in correctly with the requested data, it must be delivered to one of the Colpensiones offices and the registration will be complete to enter and enjoy the services offered by the platform.
Colpensions online procedures
It is absolutely essential that all users of the company keep in mind the procedures that can be carried out through this platform, these types of procedures are considered public and can be carried out by anyone who requires it, the procedures that can be carried out by this means are the following:
- Affiliation and Non-Affiliation Certificates.
- The Certificate of Affiliation and Non-Affiliation BEPS.
- Non-Pension Certificates.
All those people who are registered in the virtual office of Colpensiones can carry out any type of management, for this it is required that the user name and the access password be entered, it may be the case that these procedures are considered private, everything goes to depend on a binding agreement of the entity and these may be the following:
- The Labor History and its correction.
- The update of data of the affiliate and the pensioner.
- The PQRS form and the Pension Certificate and the EPS. Compensation Certificates.
- Deducted and accrued.
- Check BEPS balances and notice notifications.
It is important to keep in mind that if the procedures are carried out either through the virtual office or in person before any of the agencies that the entity, they do not have any type of cost, that is, it is a totally free process.
Colpensions Labor History
The work history is characterized by being a list of all the workers where all the data of the obligatory contributions that were made with the general pension system are reflected, in this type of reports it is filled out based on the salary that each one of them receives. the workers generated during the time she worked, it should be noted that this type of document is totally personal.
The importance of this type of document lies in the fact that it reflects everything related to the worker's contributions, that is, the amount of money that was received in the previous job can be verified, here both the contributions and the benefits that were received respectively.
The work history can be obtained through the Colpensiones web portal only by entering the procedures option and then clicking on the work history button and automatically you will be able to verify all the information that is reflected there, including all the weeks quoted by the worker.
Being able to consult the Colpensiones account statement through the virtual office is of great help since it is a great time saver, you can also obtain the bill of economic benefits which is essential to be able to enjoy any other type of benefit post-employment this procedure is required.
The economic benefits of Colombia that can be made are the following:
- Elderly retirement.
- Disability pension.
- Substitute compensation.
- Survival pension.
- Funeral aid.
It is important to keep in mind that the virtual office is a digital tool that is used to be able to consult the work history, however, but not to generate it, for this the application process must be done before some of the company offices and when being attended /a by officials carry out the process presented the identity card.
On the other hand, it must be taken into account that this type of procedure can be carried out by third parties or by a proxy duly authorized by the account holder before a lawyer, who will have the legal power to make the request for the work history before the company. In order for the authorization to be completely legal, you must sign and duly authenticate the authorization and a copy of the identity document.
That is why for the process to be successful if it is carried out by third parties, the authorization must be presented plus a photocopy of the identity card, in addition to the original identity document of the account holder that requires the document. If the request is made by a natural person and not a lawyer, it may be easier.
It should be noted that this type of report is of a private and purely personal nature, which is why it is most recommended that the information reflected therein not be shared with people other than the officials of the institutions or close people and that in this way it is can protect the confidentiality of what is there.
Colpensions Quoted Weeks
Colombian citizens who already wish to retire must have a total of 1150 weeks of contributions in the case of the private sector; however, if we are talking about the public sector, 1300 weeks of contributions are required. can keep track of missing time you can enter the next link.
Once the Colpensiones portal is accessed by entering the portal with the link indicated in the previous paragraph, using the access code and the username, the "Work History" tab must be located and when clicking on this option it will be possible to identify the number of weeks that have already been quoted.
Download
If you want to have the work history saved in the computer files to be able to keep a better control of all the important documents, the virtual office has the option of being able to download the file that contains said history and if you require it in physical form, then you can print it, To carry out the first thing is to consult the report as indicated before and followed by pressing the "Download Detailed Labor History" button.
Then all you have to do is wait for the download to finish and you will be able to have the file saved within the files of your computer or mobile device and you will be able to verify it whenever it is required and know all the necessary information.
Contacts
If for any reason it is necessary to contact the company's offices to clarify any doubts, you can call the following contact numbers:
- Bogota: (57+1) 489 0909.
- Medellin: (57+4) 283 6090.
- rest of the country: 01 8000 41 0909.
- BEPS Bogota: (57+1) 487 0300.
- Free BEPS line: 01 8000 41 0777.
- The Rural Free Line: 01 8000 42 555.
- Anti-Corruption Line: 01 8000 518 500.
Administrative headquarters in Bogotá
You can also visit one of these locations in person:
- Calle 72, Carrera 10 Nº 72-33. Tower B, floors 5, 6, 7, 10, 11 and 12.
- Calle 73 No. 10 – 70.
- Aurora Carrera 7 Nº 74-21 floors 2, 8 and 9.
- Oxo 69, Carrera 7 Nº 67 – 39. Floors 2, 3, 7 and 8.
- The Document Filing Center, in Carrera 9 Nº 59-43/61. Stores 1, 2, 3. Building Nine 59. Urban Essence.
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