What to do if your mobile is stolen?: 6 tips to keep in mind

What to do if the mobile is stolen

La insecurity is latent on any street in the city. Therefore, just when you decide to go outside, you find yourself totally exposed to the fact that not only your mobile phone but also your personal belongings are stolen. Regardless of the circumstance, having your mobile phone stolen represents a true tragedy, not only because of the material loss of the equipment, but also because of the information found in its storage.

Personal data, passwords and information that may pose a threat to your finances in case it is violated by outsiders. It is for this reason that in this post you will find 8 steps that you must follow in case your mobile is stolen.

Set up your computer's security in advance

This is an essential step if you want to keep your personal information safe. And so it will allow you to have a extra time to change your passwords minutes after the moment your mobile is stolen. Take care of adding all the available protection: Pin, biometrics and even a password that only you are capable of remembering.

Each of these options can be found in the configuration menu of your mobile device. It's usually quite simple, you just need to click on the gear icon that is displayed right in the main menu of your phone and select the 'security' option.

Store your IMEI

The first thing you should do when your mobile is stolen is to report the fact. For that, the IMEI address of the device will be required. In general, you can get it in the phone box, or failing that, on the bill, and in most cases it is made up of a total of 15 unique and non-transferable digits assigned to each team.

If you do not get it, you can decrypt it by dialing the code *#06# from your mobile device. You only have to wait a couple of seconds and you will be able to see these digits reflected on the screen of your device, which will largely define the security of the phone.

Make a police report

The next step is to go immediately after the fact to the entities in charge of state security to register the mobile theft. A detail that added to this you should take into account is that generally this document is required in most banking entities to proceed with any action that is essential to safeguard your financial information.

In the same way, you would have a chance that the act of theft of your equipment will be investigated and the culprits of this fateful act will finally be found. Remember that any action you take at this time can mean a big step in the recovery of your team.

Try to locate the device

Although it may seem like a waste of time, this step can sometimes work. The first method that you can begin to activate is to perform a call to your mobile from another phone number and offer a reward for the return. In case this option is not satisfactory, follow up on your team.


Yes, this is how you read it. A large part of the operating systems offer their users to carry out monitoring from any type of operator. To do this, you need to go to the 'find my device' option. This section is active by default since the creation of the devices in the Android system.

There if the criminal keeps your SIM card and has connected to an internet network in the last few minutes. You can decipher the exact place and address where your mobile device was taken.

Send a message

Protect your mobile

Another option that you should not rule out at the time of this event is to write a message on the screen of your mobile device. For this you must click on the 'find my device' section then a menu with the available options will be displayed immediately, select 'lock device'. There the system will allow you to write a message that encourages your equipment to be returned in exchange for a reward (preferably).

Make direct contact with the operator

If there is no turning back and you have no hope of getting your device back, it is time to cancel your SIM card line directly with your operator. It should be noted that it is best to do this action just a couple of hours after the event in order not only to guarantee the security of personal information, but also that of your financial status.

You can do it by going personally with the agency closest to your residence belonging to your SIM or simply through a phone call. This in order that you phone number cannot be used under no circumstances by the thief. But don't worry, if you want to recover your SIM later, you can do so by requesting a new one.

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