Parizvino pinda iyo mobile ETB chiyero kubvunza MuColombia, sekune imwe nyika, ine kukosha kwakawanda kune vashandisi, nekuti kuburikidza neiyi yakakosha inodzidzisa registry zvinokwanisika kuve neiri nani, inobudirira kutonga uye kurongeka mune yekuonana agenda. Uye panguva imwe chete, inokubvumira kuronga uye kugadzirisa mari zvakanyanya. NeETB unogona kuita manejimendi iyi pakati pevamwe yatichazoongorora gare gare. Zvinofanira kucherechedzwa kuti kubvunzana kwakataurwa ndeyemahara uye kunopa nzira dzakasiyana dzeichi chinangwa. Asi usagare neichi chinyorwa, nekuti matanho uye ruzivo rwakadzama ruchawanikwa mumitsetse inotevera yauchiri kuverenga.
Tarisa ETB chiyero, mumatanho mashoma akareruka
Iine acronym ETB, kambani yerunhare muBogotá inodanwa uye inogarisana nemamwe makambani akafanana muchikamu chinoshanda muColombia chinopa terevhizheni yedhijitari, telephony uye internet masevhisi. Uyu anoshanda akakosha anopa maColombians ese aya mabhenefiti ane yepamusoro-yekupedzisira mhando, kusanganisira inodiwa mukana wekutarisa ETB chiyero.
Nekudaro, kubvumidzwa kwekubudirira kweiyi hofori yeColombia inotsamira pahunyanzvi hwayo hwemazuva ano hunopihwa nefiber optics, uye iyo yakagonesa kuwedzera kwayo nekukurumidza nekubatanidzwa mumusika, yakawedzerwa kune hanya iyo inopa kune mushandisi. uye dzimba dzepotfolio yevatengi vanogutsikana, vanogona kuita yavo ETB mobile balance kubvunza, pamwe nedata rako uye landlines.
Nenzira iyi, kana iwe uine ETB cellular line, uye iwe uchida kudzorera kuti uwane imwe bhegi, asi iwe hauna chokwadi chechikwereti chiripo, zvino zvinokwanisika kutarisa ETB chiyero. Nekuti mukambani iyi, sevamwe vese vanopa masevhisi efoni, vanopa makodhi uye nzira dzedhijitari kuburikidza iyo huwandu hwenharembozha kana tambo yakatarwa, kana zvichibvira, inogona kuzivikanwa.
Kuti utarise chiyero cheETB, mushandisi ane seti yezvishandiso zvinobatsira zvakanyanya uye zvinoshanda. Kubvumira kuve wazvino, uye kwete kudzoreredza zvakawandisa, kana kusapererwa nepakati pakati pekufona kwakakosha. Uye pano tichave tichiratidza yakanakisa sarudzo yekuwana masevhisi aya chero nguva uye chero kwaunoda, tichiongorora kiredhiti iripo, kuita maakaundi uye kubhadharisa chiyero chinodiwa kana huwandu mune ramangwana chiitiko.
Mune mamwe mazwi, mushandisi anogona kutora mukana uye kuziva maitiro ekuita yavo yeETB chiyero kubvunza vachishandisa nzira inonyatsovakodzera, ingave pawebhusaiti yekambani kubva mukunyaradza kwemba yavo, mbozhanhare yavo kana kubata nzvimbo yebasa revatengi. .
Kunyangwe pasina mubvunzo iyo yepamutemo webhu portal Chiyero cheETB chinonzwisiswa nenharaunda yevashandisi seyakanyanya kukosha fomula, nekuda kwekunyaradza kwainopa kana uchitarisa chiyero cheETB nekukurumidza uye pasina matambudziko. Nekudaro, zvinofanirwa kuyeukwa kuti pakuongorora kwepamhepo, zvinodikanwa kunyoresa muhurongwa, kugadzira account yemushandisi uye password, iyo sarudzo yakavhurika pachikuva, kana iwe usati watova nayo.
Nzira yekuziva sei chiyero cheETB?
Iyo yakapfava uye inosvikirika nzira iyo mushandisi anogona kudoma yavo ETB chiyero kubvunza inogona kuwanikwa mumakodhi akapihwa nekambani nekuda kweichi chinangwa. Neiyi serial zvinogoneka kuita ongororo kubva kune nharembozha, uye pasina chero dambudziko ziva iyo chaiyo mari inowanikwa pazuva rekubvunzana. Izvi zvinogona kushandiswa nekungotora imwe yemabhegi anodiwa kana kufona, kutumira meseji kana kubatana newebhu nedata.
Mushandisi anogona kushandisa iyi kodhi chishandiso kakawanda sezvinodiwa pasina chero chinogumira. Mune mamwe mazwi, kana iwe uchida kuona chiyero ka10 pazuva, mukati mevhiki, hapana dambudziko, sezvo kudzokorora hakuiti kuwedzera mari uye pasina kutyora chero mutemo kana muganhu unodiwa neETB. Kubatsira kweiyi huru ETB chiyero chekubvunza chishandiso chinoyerwa zvinoenderana neanotevera nhungamiro:
- Dhonza manhamba *77# kubva parunhare.
- Zvinoitwa nenzira imwechete yekufona yakajairika, kureva, bata kiyi yekufona uye nyora kodhi yambotaurwa.
- Mushure meizvozvo, hwindo rine ruzivo rwakakumbirwa richaratidzwa pachiratidziro, richiratidza huwandu chaihwo hwechiyero.
online consultation
Sarudzo yekubvunza chiyero cheETB chinopihwa newebhu portal yekambani iyi inowanikwawo, kunyanya pamusuwo ETB yangu. Izvi zvinobvumira mushandisi kuti agare aine ruzivo nezvese mafambiro akaitwa mune imwe kana ese masevhisi akabvumiranwa neETB, uye pamusoro pekutaura mamiriro azvino eETB prepaid mobile line.
Nechiridzwa chedhijitari ichi chinoshanda, unogona kuchengetedza kudzora kunoshanda kwechiyero, uchikwanisa kubata zvirinani mari yakapihwa sevhisi iyi, uye kuona kuti inokwana kufona, meseji uye kushandiswa kwemasocial network anowanzo shandiswa. Kuti uwane mhedzisiro yakakwana mumubvunzo weETB chiyero, zvinotevera zvinongedzo zvinofanirwa kuteverwa:
- Svika iyo ETB digital portal.
- Wobva waratidza iyo hushamwari menyu ye ETB yangu, uko sarudzo yekuenda Nyorera kana of pinda kuaccount yako.
- Kana iwe usina kunyoresa, muhwindo rimwe chete iro mushandisi achakwanisa kunyoresa uye kupedzisa maitiro nedata ravo, mushure mekusimbisa hukama chasara kuwana papuratifomu.
- Iye zvino kubva pakunyoreswa ku ETB yangu Chinhu chinotevera kupa iyo email nepassword, ichiteverwa pinda kupuratifomu.
- Zvadaro enda kune sarudzo mobile telephony.
- Mune ino nzvimbo iwe uchaona huwandu huripo mumutsara wekushandisa.
Nzira dzakadaro dzakapiwa nekambani yekubvunzurudza kunobudirira kweETB chiyero, kunze kwekuve nyore uye nekukurumidza, sezvinogona kuvimbiswa, dzinobatsira zvikuru, kwete chete kuti usashamiswe munguva yekukurumidzira kana kuda kuita danai muone kuti hapana chikwereti chakaringana nazvo.
Nenzira iyi, zvino zvinogoneka kuziva uye kutonga nenzira iri nani uye nekubudirira kukuru mari yemwedzi nemwedzi ine chekuita nemwedzi wepamusoro-ups kune nharembozha iyo munhu anayo. Neizvi, zvinozozivikanwa kana mwedzi unotevera zvichidikanwa kuwedzera mamwe pesos kune yakataurwa mutsara, kana zvinopesana, kuchengetedza mari kana kuderera kushandiswa, nezvimwe.
Kubvunzana paMobile
Isu hatisati tapedza neakavimbiswa ETB chiyero chemubvunzo sarudzo, sezvo iripo zvakare kuwana iyo nhamba yekukurumidza uye nekukasira ruzivo rwechiyero. Muchiitiko ichi, zvinokurudzirwa kutevera zviratidzo zvinotevera, izvo zvakare zvakasununguka. Izvo zvinofanirwa kuwedzerwa kuti pari zvino makambani enharembozha ane zvimwe zviyero, izvo vatengi vanogona kuwana ruzivo nezve mutsara wavo, sezvinotevera:
- Svika iyo mobile sarudzo kudana.
- Wobva wanyora nhamba pfupi: *800.
- Zvadaro, tevera zviratidzo zvakakodzera izvo mushandisi anoratidza.
- wobva wasarudza ETB chiyero chekubvunza.
- Iyi ndiyo yakareruka imwe nzira inogona kushandiswa kuve neruzivo pachiyero, mashandisirwo uye zuva rekucheka.
Munzvimbo yebasa revatengi
Zvino, kana zvaunofarira zvakanyanya zvemunhu uye iwe uchida kuziva mamiriro azvino eakaunti, kuburikidza nenzvimbo yebasa remushandisi, unogona kuzviita nekutevera nhungamiro pazasi:
- Kune vashandisi muBogotá, nhamba yekufona i3777777.
- Kune vashandisi vari kune dzimwe nzvimbo dzeColombia nhamba ichave 018000112170.
- Muzviitiko zvese izvi, iwe unofanirwa kusarudza iyo ETB chiyero chemubvunzo.
- Mumasekondi mashoma, iyo sisitimu icharatidza huwandu huripo mune yazvino chiyero pamutsetse.
Ona ETB yemahara
Kusvika ikozvino, nzira dzekubvunzana dzakasununguka, sezvo kuziva iyi data neETB kunewo hunhu uhu. Sezvo maitiro akadai aripo ekutarisa chiyero nekukurumidza uye zviri nyore anoshanda zvakanyanya, uye chero anogamuchirwa anoburitsa zvauri kutsvaga nezve sevhisi inopihwa nekambani iyi.
Nekuti muchidimbu, kuwana chiyero chinowanikwa pane chip kana SIM Kadhi iri nyore uye pasina mari yakabatana. Mukupesana, nekufamba kwenguva mikana yave ichiwedzera, uye izvo zvaimbove zvichigoneka chete neyakajairwa kufona, zvino zvave kugoneka kuzviita uchishandisa chero chishandiso chine sevhisi yekufambisa, kana kushandisa yakakurumbira uye yakatotaurwa kune mapfupi makodhi.
Ne mobile app
Sesarudzo yekupedzisira, asi yakakosha, kune ETB mobile App, inowanikwa muPlay Store uye App Store. Pamusoro peizvozvo zvakare ndeyemahara uye inowanikwa mukati megore. Kuburikidza neiyi modhi yazvino, vatengi vanogona kubvunza chiyero chavo cheETB, kuchaja, kurodha mainvoice edhijitari, kushandura password yavo yeWi-Fi, pakati pemamwe mafambiro. Zvinogona kusimbiswa ipapo, kuti iri nyore uye nekukurumidza sevhisi, sezvakataurwa:
- Dhawunirodha ETB nharembozha.
- Wobva wapinda neusername uye password.
- Pakupedzisira enda ku ETB chiyero chekubvunza uye ndizvozvo
ETB invoice bvunza uye dhawunirodha
Kana, mukuwedzera kune yakajairwa ETB yemubvunzo wechiyero, iwe uchida kudzikisa yako yekushandisa mari, zviri nyore senge yapfuura, uye zvinogona kutoitwa pawebhu portal yekambani kana kushandisa mobile App. Akati dhijitari download inodawo kupinda mukati se
Ndeapi masevhisi andinogona kuwana nesarasi yangu yeETB?
Nekuva nechiyero muakaundi uchifarira mushandisi, kune mukana wekuwana chibvumirano chebasa rakasiyana seinternet, mapakeji enhare uye terevhizheni yedhijitari. Nokudaro, avo vatengi vanofarira mabhenefiti akadaro anopiwa nekambani, vanogona kuvakumbira nekupinda pawebhu papuratifomu kana pamapazi eETB anowanikwa munharaunda yeColombia.
Muchiitiko chekusarudza zviteshi zvechiso nechiso mune chero yevashandisi masevhisi nzvimbo, vanogona vadzikama kuenda kune chero yekambani nzvimbo yekutengeserana, kuti vazive chaizvo kwekuenda, unogona kubvunza iyo yepamutemo webhusaiti.
Panyaya iyi, zvinofanirwa kurangarirwa kuti mushandisi anoona kuti ETB inopa zvirongwa zvakasiyana mumasevhisi ayo, kubva kune yakapusa kana yakakosha kusvika kune yakakwana kune vatengi vanonyanya kuda. Pasuru yega yega inogadzirisa kana kusangana nezvinodiwa zvemumwe mutengi, vangave vanozvishandira kana vatengi vemakambani vanoda zvirinani zveETB masevhisi.
Nzira yekutora sei kana account yangu yasara isiri iyo?
Muzviitiko izvi zvekukanganisa account account pamutsara weETB, chinhu chakanyanya kunaka kuita chirevo chakasiyana uchishandisa imwe yenzira dzataurwa pano, asi kunyanya kubata nzvimbo yebasa nerunhare, netsamba kana pawebhusaiti kuburikidza neiyo live chat. Nezvinangwa izvi, maitiro ndeaya anotevera:
- Taurirana kuburikidza nechero yeETB mushandisi sevhisi nzira.
- wobva wasarudza chiyero chisina kururama.
- Kana kuda kukaitwa nerunhare, mumaminitsi mashoma mushandisi achapindwa neanosimudzira.
- Kana iri kuburikidza netsamba, mhinduro inowanzotora nguva yakati rebei.
- Kunyangwe ukasarudza iyo chat bot inowanikwa pane webhusaiti yepamutemo yekambani, ichakubata iwe kuburikidza nemushandisi kuti ipe mhinduro panguva.
Sei uchibvunza paETB?
Kukosha kwekutarisa chiyero cheETB kune chero mushandisi kuburikidza nesarudzo dzatakagadzira mune ino positi kwakakosha, sezvo ivo vachikubvumidza iwe kunyatso kuona mamiriro ezvino mutsara kana account nekukurumidza uye nyore, uye pasina kuenda kunze. imba yekuenda kunzvimbo yekuchengetedza yeETB.
Chero zvazvingava, zvinofanirwa kuyeukwa kuti kana mushandisi achida ETB chiyero kubvunza aine chokwadi chekuwana mhinduro yakakodzera nguva, vanogona kugamuchira nechivimbo chero nzira dzinorehwa mune ino post, uye iyo kambani inoita kuti iwanikwe kune vatengi vayo. Kunyangwe iyo ine yakanyanya kudiwa uye kushandiswa ndiyo webhusaiti, inoteverwa neApp uye mafoni ekufona; Muchiitiko chekusarudza nzira yedhijitari, ruzivo rwega runodikanwa kuve uine zita rekushandisa uye kodhi yekuwana yako.
Ita shuwa yekutarisa kune anotevera malink ane zvikumbiro zvakafanana neETB Colombia chiyero chebvunzo: