Vazhinji ndivo makasitoma ekambani yeTelcel, avo vangave vasingazive nhamba inoenderana neraini yavo, pamwe nekuti vachangobva kuitora, nekuti havana kuishandisa nguva pfupi yadarika uye yakachengetwa mudhirowa, kana nekuti. vakangozvikanganwa Zvadaro,ndingaziva sei nhamba yangu yeTelcel?, ndeimwe yemibvunzo inowanzo bvunzwa nevashandisi ava. Ndosaka pazasi tinokupa ruzivo rwese rwunodiwa kuitira kuti uzive nhamba yemutsara wako kunyangwe usina chiyero pairi.
Nzira yekuziva nhamba yangu yeTelcel
Kambani yenharembozha yeTelcel, ndeimwe yeanonyanya kuzivikanwa muLatin America uye muSpain, ine vashandisi vanopfuura mamirioni makumi mashanu, vanobheja masevhisi ayo uye vanovimba nezvirongwa zvakasiyana zvavanopa kuti varambe vakabatana. Vanopawo nzira dzakasiyana siyana dzekuti vatengi vapindure zvinovanetsa, senge:ndoziva sei nhamba yangu yefoni?, Nzira yekuchaja sei chiyero changu?, Pakati pevamwe.
Saka, kuti mutengi azive nhamba yeTelcel chip yake, anogona kufona aine kana pasina chiyero, kutumira mameseji (nechiyero, pasina chiyero uye meseji inogamuchirwa), pinda mudhijitari papuratifomu, nezvimwe. Imwe neimwe yeidzi nzira ichatsanangurwa zvakadzama mukati meiyi positi, kuitira kuti mushandisi asarudze yakanyanya kunaka kuti azive nhamba yake yeTelcel.
Dana neMhinduro neMharidzo
Iyi ndiyo nzira inoshanda uye inoshandiswa nevatengi vazhinji vanoda ungaziva sei nhamba yako yefoni yeTelcel. Danho rekutanga kutora kuisa chip mumudziyo wakadzima nhare wobva waibatidza. Tevere, fonera ku *#62#.
Kuti upedze iyi nzira, ingomirira kuti sisitimu ikutumire meseji, mushure memasekondi mashoma ekurembera runhare. Iyi meseji ichange iine nhamba yako yefoni yeTelcel.
Kutumira meseji, pasina Balance
Nzira yechipiri inoshandiswa nevatengi vanoda ungaziva sei nhamba yako yeTelcel pasina chiyero, ari kutumira meseji (SMS) tora. Muripo wemeseji iyi uchachajwa kumuridzi wemutsara unogamuchira meseji, chero angobvuma kuigamuchira. Kuti aite iyi nzira, mutengi anofanira kutevedzera mirairo inotevera:
- Panharembozha yakadzimwa, isa chip wobva wabatidza nharembozha.
- Tevere, iwe unofanirwa kutsvaga iyo mameseji meseji application pafoni.
- Zvadaro, sarudza nhamba yefoni yemunhu waunoziva, ari pedyo newe, uye anobvuma kutumira meseji kuunganidza (rangarira, mari yemeseji ichabviswa kumuridzi wemutsara).
- Zvino, nyora zvaunoda mumutumbi wemeseji wotumira kunhamba 033 + iyo gumi manhamba enharembozha yemumwe munhu.
- Pakupedzisira, mumwe munhu uyu achagamuchira meseji, uye iwe uchakwanisa kumuzivisa nhamba yako yefoni yeTelcel.Yeuka kuti mumwe munhu wacho achabhadhara mari yemeseji yagamuchirwa, kana vasarudza kuigamuchira.
chitsamba
Izvo zvakakosha kutaura kuti iyi meseji inogamuchirwa nzira inoshandawo kune vese vatengi vane isingashande Telcel chip. Kutevera mirairo yakatsanangurwa pamusoro, iyo chip inozoitwa otomatiki.
Ruzivo rwakawanda
Imwe nzira yekuti mutengi azive nhamba yake yeTelcel ndeyekutumira meseji ku051, nzira iyi iri nyore kuita. Izvo hazvigadziri mari, zvisinei, zvakakosha kuziva kuti kana mutsara une mazuva anopfuura 246 kubva pakupedzisira recharge, uye ichiri kushanda, unogona kutumira iyi meseji.
Fonera kana meseji neBalance
Iyo iri nyore uye inokurumidza nzira yekuti mutengi awane mhinduro kumubvunzo unotevera:ndoziva sei nhamba yangu yefoni?, ndeye kutumira meseji kana kufona, uine chiyero chakanaka pamutsara wako. Nokuda kweizvi zvakakosha kuva pedyo nemumwe munhu, uye kudana kana kunyora kune foni yavo, kuitira kuti varatidze nhamba ichangobva kukubata iwe.
Ruzivo rwakawedzerwa
Zvakakodzera kutaura kuti mafoni ane sarudzo yekuburitsa nhamba yechip kana SIM kadhi inoiswa mavari.
Kufona usina Balance
Sezvinongoita mutengi anogona kutsvaga nhamba yake yeTelcel kuburikidza nemeseji pasina chiyero chakanaka pamutsara wake, anogona kuzviita kuburikidza nekufona. dzidza pazasi ungaziva sei nhamba yako yefoni yeTelcel pasina kuva nechiyero pamutsara wako.
Iyi nzira inobvumira mutengi kuita nhare yekuunganidza, ichabhadharwa kune munhu anoigamuchira, chete kana vakasarudza kupindura. Kuti uite iyi nzira, mirairo inotevera inofanirwa kutariswa:
- Fona kubva panharembozha yako uchienda kune mumwe munhu nharembozha, zvakakosha kuti utaure kuti inofanira kunge iri kunhamba yeTelcel. Kuti uzviite, unofanira kuisa nhamba 033 pamberi penharembozha yauchafonera.
- Runhare rwunozotorwa nemunhu anozviitira otomatiki, anozoti, nezwi nezwi, meseji inotevera "Tinokugamuchirai kuTelcel's kuunganidza sevhisi, ndapota usarembedze runhare tichipedza kufona, izvi zvinogona kutora masekondi mashoma".
- Mune nharembozha ichagamuchira runhare, zvinokwanisika kuona nhamba yenhare iri kufona, kana ikapindurwa, inoburitsa mutengo, zvikasadaro hazviiti.
Kana iwe uine chero mibvunzo maererano nenzira dzakasiyana dzekutsvaga nhamba yako yeTelcel, tinokukumbira kuti utarise vhidhiyo inotevera, inotsanangura imwe neimwe yemaitiro:
Web Access
Kambani yeTelcel inopa vatengi vayo sedhijitari "My Telcel", inova sevhisi inobvumira mutengi kubata nekugadzirisa maitiro akasiyana ane chekuita nemutsara wavo uye chirongwa chekurojesa chavakanyorerana. Mutengi anogona kuwana iyi webhusaiti papuratifomu kubva pakombuta kana kunyange kubva panharembozha.
Kana mushandisi akagadzirwa pane yepamutemo Telcel peji, mutengi anogona kuiwana uye otarisa pairi kuti aone ese account data ipapo, kusanganisira nhamba yeTelcel mutsara wavo.
Telcel Customer Service
Vazhinji vevashandisi vekambani yenharembozha yeTelcel havazive nezve akasiyana masevhisi nematanho ekutaurirana ayo kambani inawo kwavari, nechikonzero ichi, pazasi tinokukoka iwe kuti udzidze nezve chimwe nechimwe cheizvi:
- Twitter: @Telcel.
- Facebook: /Telcel.
- Nharembozha: Yemitsara yeprepaid *264 neye postpaid mitsara *111.
- Webhu: kuburikidza neinotevera link
- Chat Telcel: kuburikidza neinotevera kubatana.
- Vamwe: kupinda inotevera batanidzo.
Nhamba yeTelcel
Telcel ikambani yeMexican bhizinesi boka "América Móvil", iyo yakagoverwa munyika dzinopfuura gumi neshanu dzeLatin uye dzinenge 15 dzeEuropean. Kuburikidza nemasangano ayo (Claro, Telcel América, Tracfone Wireless), kambani iyi inopa zvirongwa zvakasiyana uye masevhisi kune vatengi vayo, kuitira kuti varambe vakabatana kuburikidza nenhamba yavo yemutsetse.
Nhamba yeTelcel iyi ndeyemunhu uye basa rayo guru nderekutanga kutaurirana pakati pemutengi weTelcel nemunhu wese pasi rose, kungave kunhare dzepasi kana nharembozha. Kuita kutaurirana uku, nhamba yenharembozha inopindirwa nekodhi yeguta rakatengwa chip.
Mamwe emakodhi akagoverwa kumaguta akasiyana eMexico ndeaya:
- Acapulco: 744.
- Mvura Inopisa: 449.
- Kambani: 981.
- Chihuahua: 614.
- Ciudad Obregon: 644.
- Guadalajara: 33
- Mexico Guta: 55
- Tijuana: 664.
- Veracruz: 229.
Kana iwe uri kunze kweMexico uye uchida kufona kunyika, saka unofanirwa kufonera iyo Automatic Long Distance kodhi LADA (+52).
Activate Telecel Number
Kambani yeTelcel inopa vatengi vayo dzimwe nzira dzakasiyana dzekumisa chip kana SIM kadhi, nekukurumidza uye nyore, kutora maminetsi mashoma enguva. Mushandisi weTelcel anogona kusarudza pakati pekuita mutsara nekufona, digital platform kana nemeseji.
Iko kushandiswa kwenhamba yeTelcel isarudzo inounzwa kunhamba nyowani uye kune akachengetwa machipisi asina kumboshandiswa kwenguva. Dzidza nezveimwe neimwe yeiyi nzira dze activation pazasi.
Digital platform
Chekutanga, mutengi anofanira kunge akadzima nharembozha, wozoisa chip mune yakaratidzwa slot wobva wabatidza mudziyo. Kana izvi zvangoitwa, enda kuwebhu peji uye tinya pakanzi "Activate" bhokisi. Tevere, iyo data yakakumbirwa neiyo system inofanirwa kupihwa kuburikidza ne activation fomu. Chekupedzisira, mirira nguva yemaminetsi makumi matanhatu kuti uone kuti nhamba yako yeTelcel yakatoitwa.
Kutumira Meseji
Iyi yekugonesa imwe nzira ndeye kushandisa mameseji ekutumira mameseji pane chako kifaa (hachigone kuve Messenger kana WhatsApp mameseji). Iwe unofanirwa kutumira meseji kunhamba 4848, ine izwi rekuti HIGH, richiteverwa nezita rako, rekutanga nerechipiri surname uye zuva rako rekuzvarwa, izwi rega rega rakapatsanurwa nenguva.
Muenzaniso: ALTA.DORIS.CASTRO.LÓPEZ.25/03/1978. Pamusoro pekutorwa uku, unogona zvakare kutumira izwi rekuti ALTA pamwe nemavara gumi nemasere eCURP yako, akaenzana nenhamba 18.
Kufona
Pakadai, mutengi anofanira kuisa chip munhare yakadzimwa, obva aibatidza.Kuti uenderere mberi, zvinofanirwa kufona, kubva kune imwe mudziyo weTelcel, kuenda kunharembozha (1 800 220 9518) . Ikoko mushandisi achakupindura, uyo anokupa mirairo yekumisikidza nharembozha yako.
Mune ino positi, wakadzidza ruzivo rwakadzama kuti uzive nhamba yako yeTelcel, pamwe netsananguro pfupi nezve nzira dzekuita mutsara, kuti uwane rumwe ruzivo nezve kambani iyi uye masevhisi akasiyana ainopa, tinokukoka iwe kuti ushanyire anotevera maratidziro ekufarira. :
Maitiro ekumisikidza chirongwa cheTelcel nemapakeji unlimited?.
Matanho Uye Tungamira Pamberi Maitiro ekuita hurongwa hweTelcel.
Tarisa pano Balance Inquiry muTelcel Kubva kuMexico.