Iyo magetsi uye gasi sevhisi muSpain ibasa remakambani akati wandei, zvichienderana nenzvimbo. Panguva iyo mushandisi anopa magetsi kana gasi sevhisi kukundikana, ivo vanofanirwa kutaurirana, chimwe chazvo chiri Naturgy Kuputsika. Ichi chinyorwa chicharatidza bhuku rakazara rekuti ungakumbira sei rutsigiro, nhamba dzenhare dzekubatsira, zvekuita kana paine chiitiko.
Nhamba dzerunhare dzeKubata Naturgy Breakdowns
Izvo zvakakosha kuti vashandisi vaziviswe kuti imwe neimwe nzvimbo yemepu inoshandirwa nemakambani akasiyana ebasa, nekuti kana mumwe amuka anoda kutaurirana, sezvazvinoita Naturgy Kuputsika. Tevere, avo vanogovera kuboka rekambani iyi vachanzi:
- Union Fenosa Distribution. Iyo ikambani yeNaturgy, iyo ine basa rekupa basa remagetsi munyika yose. Kuburikidza iyi link (tsvaga sarudzo yekugovera), vatengi vanogona kutsvaga nzvimbo dzavanopa rubatsiro.
- nedgia. Iyo inotarisira kupa gasi rechisikigo muboka reNaturgy, ivo vanowanikwawo munzvimbo dzese dzenyika. Kuti uzive nezvenzvimbo dzavanoitira basa racho, zvinokurudzirwa kuti ushanyire chikuva charatidzwa pamusoro uye woona kana chiri kupindwa navo.
Kana mushandisi akasimbisa kuti imwe yemakambani aya ndiyo inopa sevhisi kune bhizinesi kana imba, kukumbira rumwe rutsigiro vanofanirwa kutaurirana kuburikidza nenhamba dzenhare dzinotevera dzinoshanda. Naturgy Kuputsika, nokuda kwezvinetso zvisingatarisirwi kana kuti pavanorega kupa rubatsiro.
Nhamba dzemacontacts kubva Naturgy Runhare Kuputsika:
- Electricity. Nhamba yekutaurirana nesevhisi yenguva dzekutadza i900 333 999.
- Gasi rechisika. Nhamba yekutaurirana nesevhisi yenguva dzekutadza i900 750 750.
Nhamba dzenhare dzinogona kunzi mahara idzo dzinoshanda mazuva ese uye nenguva dzese. Mutengi anofanira kuziva kuti kuraswa mukati memudziyo wemba kana bhizinesi kuri pamubhadharo wemushandisi weakaundi.
Paunenge uchikumbira ruzivo kana kugadzirisa chero oparesheni ine chekuita nekutadza mhinduro, kukumbira zano ndiko Naturgy Runhare Kuputsika hapana muripo.
Notification of a Fault Personal
Kana mutengi aine bazi rekambani iri pedyo nekwaanogara kana kwaanogara, anogona kukumbira rubatsiro kuhofisi zvichiratidza kuti ane mhosva ipi. Vashandi vanodzidziswa kugadzirisa dambudziko kana kuita kuti vashandi vauye kunzvimbo kuti vagadzirise dambudziko.
Mushandisi anoziva sei panowanikwa kukanganisa?
Pachikuva Naturgy's webhusaiti Pane chinokanganisa nzvimbo (ona mamiriro ebasa), kana mune runyorwa rwekuvhiringidzwa kwemagetsi kunofungidzirwa uko nzvimbo dzese dzinoitika dambudziko, chimiro uye zuva rakarongerwa mhinduro yacho.
- Rubatsiro runowanikwa chete kubasa remagetsi.
- Panguva ino Naturgy (Nedgia) haina kukanganisa kwegasi.
Gadzirisa Kutadza Kwemagetsi kana usiri Naturgy Mutengi
Kambani inoona nezvemagetsi eNaturgy iUnión Fenosa Distribución Kana mutengi apihwa kukambani iyi uye achida rubatsiro, anofanira kuongorora kuti ndeipi kambani inotarisira nzvimbo iyoyo uye kukumbira rutsigiro nebasa.
Nekuda kweizvozvo, iwe unofanirwa kuongorora risiti yekubhadhara, panofanira kunge paine zita uye nzira yekubata nayo.
Imwe nzira iyo mutengi anayo ndeyekuita tsvakiridzo pamepu uko kugoverwa kwemagetsi kunowanikwa, uko ruzhinji rweavo vane basa rekutumira sevhisi yemagetsi uye masangano emahara ari kutungamira basa anoratidzwa.
Munzvimbo imwechete yepuratifomu, iwe unogona zvakare kutsvaga nhamba dzenhare dzemakambani epakati, kuburikidza iyo mushandisi anogona kutaurirana uye kukumbira rubatsiro nekutadza kwemagetsi kana kune chero manejimendi mune izvi.
Mushandisi asina Kunyoreswa muNaturgy anogadzirisa sei Kutadza kweGasi?
Iyo kambani inogovera Natural gasi (Nedgia) ine chekuita neNaturgy, uye kana mutengi asiri nhengo yebasa raainaro, haakwanise kukumbira rutsigiro kubva kukambani iyi sezvo risiri basa ravo. Paunenge uchida chero rubatsiro, unofanirwa kubvunza kambani kune gasi rako, uye nokudaro kugadzirisa kukanganisa.
Kuti uzive zita rekambani inotarisira sevhisi, unofanirwa kuongorora risiti yekubhadhara, kwaunogona kuwana ruzivo rwese rwunodiwa senge kero, nhamba dzenhare uye nhamba yakapihwa semutengi.
Zvakare pawebhu, mutengi anogona kuona kuti makambani anopa basa regesi munyika anowanikwa sei.
Naturgy Maintenance kune Vatengi vayo
Zvekugadzirisa zve Naturgy Kuputsika yemagetsi kana gasi rechisikigo, kana mushandisi aita mubatanidzwa, kugadzirisa kunosanganisirwa, nekubatana kwekambani yehunyanzvi hwebasa.
Pakati perubatsiro runoita kuchengetedza mukati Naturgy Kuputsika Ndizvo:
- Basa ra Naturgy Chiedza Kuputsika inopihwa neServielectric.
- Kana zvasvika pakubatsirwa Naturgy Kuputsika gasi ndiro Servigas.
Chii chaunacho uye chii mutengo weServielectric de Naturgy?
Rubatsiro rwakapihwa naNaturgy runonzi Servielectric, runodzivirira zvese zvine chekuita nekugadzwa kwemagetsi network munzvimbo dzekugara uye kutadza mumidziyo yemagetsi kana midziyo yekutonhodza zvakatipoteredza.
Chii chiri mukati meServielectric?
- Gadzirisa panguva yezvigadzirwa zvemagetsi zveimba, mhepo yemhepo uye pombi inopisa.
- Kushanya kumba ndekwemahara zvachose.
- Iine nguva yemaawa matatu ekushanda pasina muripo.
- Vanoita basa rekugadzirisa kana magetsi akadzimwa.
Kubatana nekambani kune mutengo we €4,28 pamwedzi. Vanoda kuita kondirakiti nekambani kana vakazviita izvozvi vachawana (10%) mubhadharo pamari yaratidzwa pamusoro.
Bata nhamba dzenhare dzeNaturgy Servielectric:
- Kukumbira kutarirwa uye rubatsiro pane nhamba 900 408 080.
- Kune zvibvumirano zveServielectric pane nhamba 900 333 555.
Zvinodiwa uye Kukundikana neMagetsi
Kana chiitiko chikaitika chinoda kuvepo kwevanyanzvi, mutengi anofanira kukumbira ruzivo pa peji peji vatengesi vakasiyana vachitsvaga mune yepamutemo runyorwa rweCNE (rondedzero yevanogovera).
Kambani inogovera mwenje munzvimbo imwe neimwe ndiyo inofanirwa kupindura kune basa remagetsi, ndosaka mushandisi achifanira kubata nekukurumidza kana aine emergency kana kutadza.
Iwe unofanirwawo kuyeuka zvakataurwa pamusoro apa kuti kukwira kwechiedza mukati meimba ndeye uye ibasa remuridzi. Apo iyo Naturgy Kuputsika, vanofanira kubata kambani yemagetsi yehunyanzvi.
Servielectric
Iyo kambani inotarisira kugadzirisa uye kugadzirisa kwekuisa magetsi uye midziyo yemagetsi ndeye Servielectric, rubatsiro rwepekugara uye kuchengetedza zvese zvine chekuita nebasa remagetsi, zvinokurudzirwa kuita gore rega rekutarisa.
Mitemo yeRITE RD1027/2007, yaChikunguru 20, 2007, inokurudzira macheki ekudzivirira kamwe pagore emidziyo yese kugadzirisa mamiriro ekunze (air conditioners nemapombi ekupisa). Ndokusaka uchifanira kuhaya yakakomba uye nyanzvi kambani kuita basa iri uye ine ruzivo mukumisikidzwa kwakabatana.
Servigas, Natural Gas Arrangement Service ye naturgy
Naturgy Averías, ine rubatsiro rwekugadzirisa uye kugovera gasi kumba inonzi Servigas. Kana munhu ajoinha account yekambani iyi, vanozove nemhinduro uye kugadziriswa kwekutadza kwegasi mukugara kana mubhizinesi gore rese uye chero nguva.
Isevhisi yei iyo Servigas inopa?
Rubatsiro rune Servigas kune vese vashandisi vanobatsirwa negesi uye zvese zvine chekuita nemushambadzi uyu zvakarongerwa pazasi:
- Hurongwa mukugadzwa uye midziyo inoda gasi sevhisi kushanda.
- Chinja kuenda kumba, mahara uye mumaawa asingasviki matatu.
- Vane rubatsiro rwebasa revashandi pasina muripo kwenguva yemaawa matatu.
- Rinewo mutariri gore negore.
- Servigas ine kukosha kwe7,20 € pakuita kondirakiti yepamwedzi. Kana munhu anofarira akaita mubatanidzwa panguva ino, vane (10%) mutero pamubhadharo wepamwedzi.
Bata nhamba dzenhare dzeNaturgy Servigas:
- Kukumbira kutarirwa uye rubatsiro pane nhamba 900 408 080.
- Kune zvibvumirano zveServigas pane nhamba 900 333 555.
Zvinodiwa uye Kutadza neNatural Gas
Nedgia yakapa nzvimbo iyo ine basa rekutengesa sevhisi. Mushandisi anoda kuziva kuti ndiani anogovera munharaunda yake anofanira kukumbira ruzivo rwuri mugwaro remutemo reCNE uko makambani ese akazvipira kugovera gasi anowanikwa.
Kana paine chikanganiso kana kusagadzikana negasi panzvimbo iyo imba iripo, vanofanirwa kukumbira rubatsiro kubva kukambani inopihwa nzvimbo kuti igadzirise.
Vashandisi vanofanira kuyeuka kuti kuiswa kwegasi kwese mushure mekubatanidza nzvimbo yechivako ibasa remuridzi, pamwe chete nenzvimbo dzakajairika munyaya yezvivakwa; chete kuti kambani inogovera ndiye muridzi wenzvimbo. Varidzi ndivo vanofanira kutarisira kugadzirisa nekuichengeta iri muchimiro chakanaka.
Uye mukati memba, mutengi anofanirwa kuve nebasa rekuita zvakafanana pakushanda kwakakodzera uye sevhisi inoshanda sezvainofanirwa.
varanda
Ndiyo kambani inogadzwa kugadzirisa zvikanganiso uye zviitiko zvinoitika negasi, kuchengetedza uye kugadzirisa boilers, kudziyisa masisitimu uye zvese zvinoshandiswa zvinoshanda negasi mumba, kusanganisira kuita sevhisi sevhisi nguva nenguva izvo zvinodikanwa. .
Mutemo unotaura nezvekuiswa kwekushisa kwepamusoro muzvivako, RITE, (RD1027/2007) yaJuly 20, inotaura kuti zvakakosha kutarisa mabhoilers nguva nenguva. Nokuda kwechikonzero ichi, kuongororwa kwakanaka uye kuchengetedza kwese midziyo inoshanda negasi inofanira kuitwa.
Maitiro ekuita Chikumbiro kuNaturgy Kambani?
Chero mushandisi wekambani kana iwe uchida kuita kudai Naturgy Kuputsika Unogona kuzviita kuburikidza nehotline yebasa revatengi, nekuzadza fomu rekukumbira raunogona kukumbira painternet portal, kana nekushanya wega kunzvimbo yebasa revatengi vekambani.
- Zvikumbiro zvinonyanya kuzivikanwa muNaturgy:
- Kumbira kujekeswa nekugamuchira kubhadhara.
- Kumbira tsananguro yemari ichabhadharwa kana mutengo weNaturgy.
- Inoda tsananguro yemashandisirwo anoitwa mushandisi.
- Kumbira mhinduro kubva kukuchengetedza.
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