Ukukhetha ukuba yeyiphi isoftware yeCRM eyona ifanelekileyo ukuyisebenzisa kwishishini lakho yenye yezona zinto zibalulekileyo kwaye kwangaxeshanye zinzima izigqibo onokujamelana nazo, ekubeni ukhetho luthatha ixesha elininzi, ngakumbi ukuba awuqhelananga kakhulu nolu hlobo. yesoftware yokulawula abathengi bakho ngempumelelo. Kungaloo ngqiqo ke ukuba kukho imiba eyahlukeneyo ekufuneka uyazi kuqala, endiya kukuxelela yona kulo lonke eli nqaku, njengokuba ungakhetha ICRM yasimahla kunye nomthombo ovulekileyo ngaphandle kokuhlawula nantoni na, phakathi kwabanye.
Ngethamsanqa, zininzi ezinye iindlela ezifanelekileyo kwimarike onokuthi uziqwalasele, ke unokukhetha eyona ilungele iimfuno zenkampani yakho. Ekupheleni kwesi sithuba ndiya kukwabelana nawe uluhlu lwezona zidumileyo, kunye nodumo oluhle kunye nokwamkelwa kwihlabathi lezoshishino.
Okokuqala, ngaba uyazi ukuba yintoni iCRM?
Isishunqulelo saso ngesiNgesi sithetha "Ulawulo oludibene nabathengi", oko kuguqulelwe kwiSpanish kuba "Ulawulo oludibene nabathengi" kwaye ngamazwi alula siya kuthi sisixhobo esinceda iinkampani zibe nombutho ongcono kunye nokufikelela kwidatha yabathengi.
Yenzelwe ntoni iCRM?
Ukusetyenziswa kwayo kuya kuxhomekeka kwicandelo osebenza kulo kunye nenjongo ofuna ukuyifumana ngolu hlobo lwezixhobo. Kodwa kwinqanaba eliqhelekileyo likuvumela lawula ubudlelwane nabaxhasi bakho, sithetha ngokuququzelela iintlanganiso, iifowuni, ii-imeyile, imikhankaso yokuthengisa, ukulawula ukuthengisa, uhlahlo lwabiwo-mali, idatha, i-accounting, ukuhlawula, iingxelo, inkonzo yabathengi kunye nokunye okuninzi. Ngamafutshane, iCRM iphucula imveliso yakho kunye nentengiso yenkampani yakho kakhulu.
Yintoni omawuyijonge kwiCRM?
Zininzi izinto eziguquguqukayo ekufuneka uzithathele ingqalelo kuqala, ezinjengokwazi ubungakanani benkampani yakho, bangaphi abasebenzi onawo, inani labaxumi, uhlobo lweshishini, umjikelo wentengiso, yeyiphi imiba ekufuneka uyijonge ukuphucula ukuthengisa kwakho, njl. .
Nangona kunjalo, kubalulekile ukuba iCRM:
- Yiba nokufikeleleka. Ukuba iCRM yakho ikwi-intanethi, unokufikelela kuyo nakwesiphi na isixhobo naphi na, ikuvumela ukuba ulawule yonke into ngexesha lokwenyani.
- Yiba nokwenziwa ngokwezifiso. Oko kukuthi, ungayiqhelanisa neenkqubo kunye nokuhamba kweshishini lakho.
- Iqhelanisa neenjongo kunye nezinto eziphambili zenkampani yakho. Oku kubandakanya ukwazi ukuba onke amasebe aza kusebenzisa iCRM afuna ntoni, ukuze wonke umntu aneliseke.
- Inokudityaniswa. Ukuba inkampani yakho sele isebenzisa enye inkqubo, kodwa ufuna ukudibanisa iCRM, kufuneka uphinde ucinge ngokuhambelana, ukuze udibanise kwaye ube nayo yonke into enye.
- Yiba lula ukuyisebenzisa. Kufuneka ibe ne-intuitive interface yomsebenzisi wokugqibela.
Okokuqala, eyona nto ibaluleke kakhulu kukuba ubandakanya iqela lakho ukususela kumzuzu wokuqala ekwenzeni izigqibo, ukucinga rhoqo ukukhangela i-demo ye-CRM okanye izilingo zamahhala, ukuze onke amalungu azame kwaye abone ukuba ihlangabezana neemfuno zabo.
IiCRM zasimahla onokuthi uzame…
Apha ngezantsi kukho uluhlu lweeCRM ezahlukeneyo zasimahla nezivulelekileyo ezikhoyo kwimarike, eziya kukunceda khetha eyona CRM ilungele umbutho wakho.
- IHubspot CRM
- I-Agile CRM
- SuiteCRM
- CRO yeZoho
- Freshsales
- I-SugarCRM
- Usetyenziso lweCRM
- I-Bitrix24
- I-Capsule CRM
- IVtiger CRM
- Iinkqubo ezilula ngokwenene iCRM
- Isoftware yeOdoo
Ngoku uyazi ukuba yintoni iCRM kwaye yeyantoni, lixesha lokukhetha eyona ilungileyo kwinkampani yakho. Ungalibali ukubandakanya iqela lakho lonke lomsebenzi kwesi sigqibo, ndiqinisekile ukuba uya kufumana isoftware yeCRM efanelekileyo eya kunceda ishishini lakho likhule ngokukhawuleza.
Ukuba sele usebenzise nayiphi na kwezi zikhankanywe ngasentla okanye ufuna ukucebisa enye iCRM, ungalibazisi ukwabelana nathi ngayo kwizimvo 😉