Ulwazi ku-invoyisi yakwa-Cepsa

Lesi sihloko sizochaza inqubo okufanele ilandelwe ukuze Cela i-invoyisi yakwa-Cepsa  futhi ngale ndlela babe nethuba lokwazi konke okudingekayo mayelana nomthethosivivinywa we-elekthronikhi mayelana nokusetshenziswa okwenziwa amakhasimende kanye nolwazi oluningi oluthakazelisayo.

I-invoyisi ye-Cepsa

Kulezi zinsuku, ama-invoyisi edijithali yisixazululo esisebenza kakhulu nesisebenza ngempumelelo maqondana nohlelo lokukhokha eSpain, ngoba luqinisekisa ukucaca kwentela kuzo zonke izinkampani ezenza impilo yesizwe, ngenxa yalesi sizathu abantu nezinkampani kumele bazivumelanise nezinqubo ezintsha ngaphakathi kwe umhlaba wedijithali, oletha izinzuzo ezihlukahlukene kulabo abazitholayo.

La Cepsa electronic invoice Igqama ngokuba yithuluzi eliwusizo elihlinzeka ngenkonzo enhle yamakhasimende, ngoba ngalolu hlobo lwenkonzo ithuthukisa kakhulu zonke izinqubo ezinkulu nezokusebenza ezonga isikhathi nemali yalabo abayisebenzisayo. Kungakho lokhu okuthunyelwe kuzochaza konke okuhlobene nama-invoyisi edijithali e-Cepsa eSpain ukuze ngale ndlela inqubo okufanele ilandelwe ukuze ukwazi ukuyicubungula kusukela ekunethezekeni kwendawo esikuyo yaziwa. .

Ngenxa yentuthuko yezobuchwepheshe emhlabeni wonke, kokubili izinkampani zikahulumeni nezizimele ziye zabhekana nokuqanjwa kabusha kwezobuchwepheshe, umsebenzi omkhulu walezi zindlela ezintsha ukuthi ngaso sonke isikhathi ukuphathwa kokusebenza kwazo zonke izinqubo kungenziwa lula mayelana nenqubo ngayinye. izindawo zezinkampani nezinhlangano.

Ngalesi sizathu, ukugunyazwa kokuqanjwa kabusha kwezobuchwepheshe eSpain kuletha izinzuzo ezinkulu mayelana nokwenza izinkampani zibe yidijithali nokuthi usuku nosuku ziningi futhi ezivame ukubonga. Endabeni yezinhlelo zedijithali, iningi lezinkampani beziphethe ukutshala imali ekuzishintsheni kwazo zonke izinqubo nemisebenzi ethathwa njengeyintsha, lapho izinqubo zama-invoyisi zikagesi zigqama.

Isici esisodwa okufanele sikhunjulwe ngaso sonke isikhathi ukuthi ngokusebenzisa ama-invoyisi ephepha le-elekthronikhi ngokuvamile ashiywa eceleni, okuvele kube yinzuzo enkulu mayelana nomjikelezo wokukhokha kusukela esikhundleni sokusebenzisa Iphepha elilodwa, yonke into. ingaphathwa ngedijithali, okuthatha igxathu elikhulu phambili enqubweni ye-automation mayelana nokugcinwa kwephepha kanye nazo zonke izinzuzo ezilethwa yilokhu endaweni jikelele.

Ngingawabona kanjani ama-invoyisi ami e-Cepsa?

Sizofunda ngenqubo okumele ilandelwe ukuze sikwazi ukufinyelela kuma-invoyisi e-Cepsa ngenkundla yenkampani.Isinyathelo ngasinye okumele silandelwe sizochazwa ngezansi:

• Abasebenzisi asebevele bebhalisiwe ohlelweni, isinyathelo sokuqala okufanele usilandele ukufinyelela ingosi yewebhu ye-Cepsa esemthethweni bese uthola ingxenye yendawo yakho egciniwe futhi ngemuva kwalokho kufanele ungene ngemvume.

Uma ungena endaweni oyibekile, unezinketho ezimbili zokuthola i-invoyisi futhi lokhu okulandelayo:

• Inketho 1: Kumelwe ufake imenyu etholakala phezulu esikrinini lapho uzochofoza inketho ethi "Ama-invoyisi" futhi ngokuzenzakalelayo uzokwazi ukubuka yonke imibandela yokhetho ukuze ukwazi ukubona i-invoyisi njengoba uhlu luzokwenza. vela nazo zonke izimo zokunquma ezizenzakalelayo.
• Inketho 2: Kwinketho yesibili neyokugcina ungakwazi ukufinyelela imenyu yokuphatha lapho kufanele uchofoze khona isithonjana "Ama-invoyisi" futhi uhlelo luzovula ithebhu entsha lapho kufanele ukhethe khona isithonjana "Ama-invoyisi Ami" futhi yilapho lapho uzokwazi ukubona zonke izindlela zokukhetha ukuze ubheke ama-invoyisi kanye nohlu lwama-invoyisi anemibandela yokuzenzakalelayo.

Kubalulekile ukukhumbula ukuthi ngazo zombili izinketho uzokwazi ukuphatha ama-invoyisi ukuze ngale ndlela ngayinye yawo iqinisekiswe kabanzi, ukuze kamuva ilandwe futhi iphrintwe futhi ibe nesipele sangempela sawo wonke. ukusetshenziswa okwenziwe..

Izinzuzo zeplathifomu ye-Cepsa Electronic Invoicing

Manje sesizochaza ngezinzuzo ezibonisa inkundla yama-invoyisi kagesi ye-Cepsa yawo wonke amakhasimende ayo futhi ngayinye yalezi zinzuzo imi kanje:

• I-invoyisi ingacutshungulwa emizuzwini embalwa nje, ethathwa njengenqubo esheshayo nephephile okufanele yenziwe futhi eholela ekongeni isikhathi esihle ekukhipheni i-invoyisi ye-Cepsa, ngokulandelana.
• Amaphutha aboniswe kuma-invoyisi ehliswe ngokuphelele, okubhekwa njengohlobo oluphephile nolusebenza kahle kakhulu lwama-invoyisi.
• Ukuphathwa kahle kolwazi lwenkampani kungenziwa, yingakho kuthathwa njengokuphatha okuvikeleke kakhulu
• Igqama ngokuba yinqubo elula nelula futhi lokhu kubangelwa ikakhulukazi intuthuko yezobuchwepheshe eseyenziwe.
• Ama-invoyisi edijithali avikelwe ngokugcwele kumishini kagesi edingekayo
• Inezinye izindlela ezihlukile zosekelo lobuchwepheshe ukuze kukhulunywe ngazo noma yimiphi imibuzo, futhi kuxazululwe noma yikuphi ukuphazamiseka mayelana ne-invoyisi.

Yiziphi ezinye izindlela zokuxhumana zendawo yokukhokha yezinsizakalo ze-Cepsa?

Uma udinga ukwenza noma yimiphi imibuzo noma ufake noma yiluphi uhlobo lwesimangalo mayelana nesistimu yama-invoyisi kagesi, indlela elula neqondile yokuxhumana nabeluleki iwukusebenzisa ezinye izindlela ezizochazwa emigqeni elandelayo:

Phakathi kwezinye izindlela zokuqala kungashiwo:

• 900 403 020 / 912 654 946 / 911 046 486 (Isevisi yamakhasimende kanye nezinkonzo zokukhokha kumakhasimende kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-08:00 kuya ku-21:00).
• 917 288 801 (Isevisi yamakhasimende kanye nezinsizakalo zokukhokha zochwepheshe amahora angama-24 ngosuku kusukela ngoMsombuluko kuya ngeSonto).
• 900 100 225 (Izimo eziphuthumayo).
• 911 983 979 (Isicelo samasilinda e-butane).

Amafomu angagcwaliswa ngewebhusayithi esemthethweni kusetshenziswa isandiso sokuxhumana.

Ngakolunye uhlangothi, izimangalo zingaphathwa nge-imeyili esemthethweni noma amanethiwekhi omphakathi:

• sat@cepsa.com.
• atencinweb@cepsa.com.
• Ngezinkundla zokuxhumana zabo: Facebook noma Twitter.

Ngingakucela kanjani ukubhaliswa kwegesi yemvelo nge-Cespa?

Ukuze ucele ukubhaliswa kwegesi yemvelo ye-Cepsa, enye yezinqubo zokuqala okufanele zenziwe ukuba nomsebenzisi wamandla ukuze akwazi ukuphatha okudingekayo kumkhangisi ohambisanayo. Ukwenza abaphathi babe yingxenye yamakhasimende alandelayo enkampani kunezinye izindlela ezimbili okuyizi:

• Ukushaya ucingo lwamahhala kule nombolo (900 403 020)
• Nge-inthanethi ngokusebenzisa iwebhusayithi yenkampani.

Lapho sekuxhunyanwa nenkampani, ukuhlinzekwa kwenkonzo kuzobe sekufike endaweni yokuhlala noma ezakhiweni ezidingekayo, nokho-ke, i-Cepsa izocela ikhasimende ukuthi likhombise imininingwane elandelayo edingekayo ukuze kubhaliswe igesi yemvelo:

• Kufanele kwaziswe uma isevisi yegesi yemvelo yayinenkontileka ngaphambilini
• Ungase uzibuze ukuthi ingabe ikhona Ikhodi Yokuhlinzeka Ngamazwe Ngamazwe (i-CUPS)
• Kuyadingeka ukuqinisekisa ukuthi kukhona noma yiluphi uhlobo lwesikweletu noma uma kukhona isitifiketi segesi.

Akwanele kuphela ukwenza ukuqinisekiswa okufanele ikhasimende likwenze ukuze libhalise ukuhlinzekwa, ngoba ngakolunye uhlangothi inkampani izophinde icele uchungechunge lwedatha yomuntu siqu ebaluleke kakhulu nokuthi ngale ndlela inkontileka ingaba kwenziwe ngokusemthethweni ngokugcwele. kusuka kusevisi:

• Idatha yomnikazi: Igama, izibongo kanye ne-DNI/NIE
• Ikheli nedatha yezindlu
• Izinga legesi yemvelo lizonkontileka
• Inombolo ye-akhawunti yama-invoyisi e-domicile

Ngakolunye uhlangothi, iklayenti liyadingeka ukuba lenze izinkokhelo ezidingekayo ukuze likwazi ukuthola amalungelo ashiwo uhulumeni waseSpain ukuze kudingeke ukuthi likwazi ukujabulela ukunikezwa okufana namalungelo okubhaliswa nokuxhumana.

Ngingasifaka kanjani isicelo selayisensi kagesi kwa-Cespa?

Inqubo yokubhalisa ukuphakelwa kukagesi wakwaCepsa ifana kakhulu nendaba kagesi, nokho izici ezihlukene ziqinisekisiwe, inkampani inabeluleki bezobuchwepheshe abafaneleke ngokugcwele futhi abathambekele ukuze bakwazi ukwenza lolu hlobo lwenqubo .

Kumele kubhekwe ukuthi uma uhlala endaweni esivele inogesi, into yokuqala okumele uyenze wukukhuluma nowayengumnikazi wendawo noma nomqashi wangaphambili ukuze inkontileka entsha ilawuleke kulokhu. futhi enze ngokusemthethweni njengomnikazi omusha wendawo yokunikezela.

I-Cepsa Hogar idlulisela wonke amakhasimende ayo kagesi wasekhaya negesi ku-Podo

I-Cepsa Hogar ithengise iphothifoliyo yayo yonke yamakhasimende asekhaya ajabulela izinsiza zikagesi noma igesi yemvelo enkampanini i-Podo, ngenxa yalesi sizathu kusukela manje kuqhubeke konke okudingeka kudingidwe mayelana nezinsizakalo ze-Cepsa Hogar kuzobhekwana nomthengisi u-Podo ngokulandelana.

Kusukela ngenyanga kaFebhuwari 2021, kuzokwenziwa izinqubo zokufuduka kwamaphothifoliyo amakhasimende ukusuka kwenye inkampani kuya kwenye, kufanele kuqashelwe ukuthi zonke izaphulelo, izimo nezintengo ezibalulwe kwinkontileka eyayenziwe ngaphambilini ne-Cepsa egcine okungenani izinyanga ezingu-6, ngemva kokugcwaliseka kwalesi sikhathi wonke amaklayenti azodluliselwa ku-Podo futhi ngale ndlela azokwazi ukwamukela izimo ezintsha ezizosungulwa kwinkontileka lapho kwenziwa ushintsho lwenkampani yesevisi ngaphandle kokukhokha. noma iyiphi inhlawulo.

Lawo makhasimende eCepsa Hogar angafuni ukuthuthela ePodo anethuba lokunqamula inkontileka yawo futhi ngale ndlela ngeke ayivuselele nenkampani entsha, uma konke okuphambene kudingekile, kufanele balinde ukudluliselwa ku-podo. .

Lolu shintsho luthinta hlobo luni lwamakhasimende?

Ukushintshwa kwenkampani eyodwa kuya kwenye kuzothinta amakhasimende asekhaya angu-75.000 15 abesevele enenkontileka yentela yakwaCepsa Hogar. Mayelana nosizo lukagesi, luthinta abantu abathole intela kagesi ephansi ngeCepsa noma elinganayo. ukuya ku-3.1 KW futhi ngokuphathelene negesi yemvelo, ithinta labo abanezinga legesi elingu-3.2 noma i-50.000, ngokusetshenziswa kwegesi ngonyaka kufika ku-XNUMX kWh.

Inkampani i-Cepsa Hogar izoqhubeka nolayini wayo ngaphakathi kwemakethe kagesi kanye negesi yemvelo, nokho umsebenzi wayo uzogxila kakhulu emandleni avuselelekayo kanye nakumakhasimende amakhulu (ngamandla kagesi angaphezu kuka-15 kW).

Ngingakwazi ukuqhubeka ngijabulela izaphulelo ze-Cepsa Hogar?

Izaphulelo zikaphethiloli eziqoqwe ngesikhathi kuthokozelwa izinkonzo zakwaCepsa ekhaya uma zizokwazi ukuqhubeka nokuqongelela isikhathi esincane esiyizinyanga eziyisi-6 kusukela ngesikhathi izinkampani zishintsha, okungukuthi, zisuka ekhaya laseCepsa ziye ePodo Izaphulelo zasekhaya zeCepsa Ziyahluka kuye ngohlobo lwesevisi olunenkontileka futhi lokhu kungaba:

Isaphulelo Sesevisi kuma-invoyisi Isaphulelo kuFuel

• Ukukhanya 12% 2%
• Igesi 12% 2%
• Ugesi negesi 15% 5%
• Ugesi, igesi kanye nokunakekelwa 18% 8%

Izinsizakalo ezengeziwe ze-Cepsa Hogar sezinenkontileka, izaphulelo zizobe ziqoqwe kuze kube yinyanga kaMeyi, zizoba ziningi.

Yiziphi izaphulelo enginazo ngekhadi le-Cepsa's Porque TU Vuelves?

Nge-Porque Ubuya ekhadini le-Cepsa, unethuba lokuqongelela inani elikhulu lezaphulelo isikhathi ngasinye lapho usebenzisa ikhadi kunoma iyiphi i-Porque Obuya e-Cepsa. Ukuze ukwazi ukusenzela isicelo, okumele kwenziwe ukuze ugcwalise ifomu ukuze ulifinyelele, chofoza lokhu okulandelayo isixhumanisi.

Wonke amaphuzu aqoqwe ekhadini azothola ithuba lokushintshisana ngophethiloli wamahhala noma yimuphi umkhiqizo noma insizakalo ehlinzekwa ezitolo noma eziteshini zakwaCepsa, izinto ezingathengwa zinethuba lokuzibuka Ikhathalogi yesipho se-Cepsa. Kumele kuqashelwe ukuthi ukuze wenze noma yikuphi ukushintshana, kufanele ube nenani lamaphoyinti angu-1.000 aqoqwe ekhadini, lokhu kulingana nenani langempela le-€ 1.

Izaphulelo zeClub Carrefour ne-Cepsa Hogar

Noma ubani onenkontileka yesilinganiso se-Cepsa futhi oyikhasimende le-Carrefour unethuba lokukwazi ukuhlanganisa ikhadi le-Club Carrefour kanye nohlelo lokwethembeka lwe-Cepsa "Ngenxa yokuthi UYAbuya futhi ngale ndlela ukwazi ukuthola izaphulelo ezintsha ezitolo ezinkulu zaseCarrefour, kufanele kuqashelwe ukuthi ukukhushulwa kuzotholakala kufika ezinyangeni eziyisi-6 ngemva kokuba i-Cepsa ithuthele e-Podo.

Unethuba lokuqongelela kufikela ku-4% kaphethiloli owuhlinzekayo kunoma yiziphi iziteshi ze-Cepsa ongawusebenzisa e-Carrefour. Ukuze ujabulele lolu hlobo lokukhushulwa, ikhadi leCarrefour kufanele lixhunywe nekhadi le-Cepsa futhi kamuva kufanele lethulwe kwesinye seziteshi ze-Cepsa uma sekukhokhwa kabusha. Noma ubani ofuna ukuxhumanisa la makhadi amabili kufanele afinyelele endaweni yamakhasimende akwa-Cepsa noma ashayele isevisi yamakhasimende.

Ngingakwazi ukuqhubeka nokuxhumana nenombolo yocingo yakwa-Cepsa Hogar?

Uma kudingekile ukuthintana nenkampani nganoma yisiphi isizathu, kungenziwa ngezinombolo zocingo zasekhaya zakwaCepsa, ezitholakala kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-08:00 a.m. kuya ku-21:00 p.m. Naphezu kokufuduka, isevisi yamakhasimende izoqhubeka nokusebenza, kodwa uma kwenzeka ucingo lwenziwa ngoba kuzokwenziwa isivumelwano esisha, okumele kwenziwe ukuxhumana noPodo ngqo.

Izinombolo zocingo zamahhala ze-Cepsa Hogar

• Inombolo yocingo yesevisi yamakhasimende yakwaCepsa Hogar 900 40 30 20
• I-Cepsa Hogar Ucingo Lwezimo Eziphuthumayo 900 100

Ngokumane ushayele enye yezinombolo ezimbili ezikhonjiswe ngenhla, uzokwazi ukucela usizo oludingekayo ukuze uxazulule noma iyiphi inkinga ehlobene nezaphulelo noma amakhadi e-Cepsa Hogar.

• Hlola lapha konke mayelana I-AT&T ye-inthanethi eMexico
• buyekeza ukuthi kanjani vula isevisi ye-AT&T
• Bona konke mayelana ne- ku&t ibhokisi leposi eMexico
• Hlola amadivayisi anohlelo lwe-AT&T eMexico