Kwesinye isihloko sesivele sikhulume ngalokho i-EDP yaseSpain njengenkampani, ezinye zezinsizakalo ezinikezayo, phakathi kwezinye izihloko, ngalesi sikhathi sizokulethela ulwazi futhi ngesikhathi esifanayo senze izincomo mayelana nendawo yamakhasimende e-edp, ngakho-ke hlala. nathi ukuze uthole ngakho konke esikulethela kona.
Edp indawo yamakhasimende
Uma unokungqubuzana okuhlobene nesevisi yokuphakelwa kukagesi, noma yikuphi ukungabaza noma okuthile okuhlobene ne-invoyisi noma njll., indawo yekhasimende le-edp izoba khona ukuze ikunakekele, futhi phakathi kolwazi ongaluthola ezigabeni ezilandelayo, izotholakala ukuthi ubhalisa kanjani endaweni yamakhasimende e-EDP Residencial by Total, zonke izinqubo ezingenziwa nge-EDP Online, ukulanda i-invoyisi, ukulawula ukusetshenziswa kukagesi, ukwenza kube lula ukufunda imitha noma ukwenza ukushintshaniswa kwamaphuzu e-EDP atholiwe. . Qhubeka ufunda izigaba ezilandelayo ukuze ufunde ngazo indawo yekhasimende le-edp energy.
Izinyathelo zokubhalisa endaweni yamakhasimende e-EDP Residencial
- Unenketho yokungena endaweni yamakhasimende e-EDP Residencial ngewebhusayithi yenkampani (phezulu kwesokudla uzothola inkinobho ethi "Indawo Yeklayenti") noma ngokufinyelela ngokuqondile I-EDPOnline.
- Uma ungakabhaliswa, kufanele uchofoze inketho ethi “Bhalisa” futhi unikeze i-DNI yakho njengomphathi wenkontileka.
- Ngemuva kwalokhu, kufanele ufake i-imeyili noma inombolo yocingo.
- Kusuka I-EDP izokuthumela i-SMS noma i-imeyili ekhombisa isinyathelo esilandelayo okufanele usilandele.
- Dala futhi uqinisekise iphasiwedi yakho ukuze ukwazi ukufaka indawo yamakhasimende e-EDP Residencia.
Uma usubhalisiwe, ungafaka isistimu nge-DNI yomphathi wenkontileka nephasiwedi osanda kuyenza, futhi kusukela lapha ungenza zonke izinqubo eziku-inthanethi ozovunyelwa yilesi sikhala sangasese.
Yiziphi izinqubo ze-inthanethi engingayenza endaweni yamakhasimende e-EDP Residencial?
I-EDP Online izokuvumela wena kanye nanoma yiliphi iklayenti elibhaliswe enkampanini noma enkampanini ukuba nenze noma yiziphi izinqubo ezivamile nezidingekayo ezithinta izinkontileka, kungaba ekagesi noma igesi yemvelo, uma ufisa ukubona ukuthi lezi zinqubo zenza kanjani iwebhusayithi futhi ikuvumela ukuthi:
- Shintshanisa amaphoyinti e-EDP ngezipho noma izaphulelo kugesi noma igesi.
- Landa ama-invoyisi e-EDP Residencial futhi wenze i-invoyisi kagesi isebenze.
- Qasha isevisi yesondlo Isebenza ku-EDP Residential.
- Hlaziya ukusetshenziswa kwamandla okukhiqizwa ngesikhathi sokukhokha.
- Kungenxa yokuthifaka ukufundwa kwemitha ku-EDP.
Ngifuna ukushintshanisa amaphuzu ami e-EDP ukuze ngithole izipho noma izaphulelo
Lawa maphuzu anikezwe ibhizinisi noma inkampani angasetshenziselwa ukuwashintsha ukuze athole izipho noma izaphulelo ezikweletini zikagesi noma zegesi yemvelo, futhi ukuze wena noma iliphi ikhasimende lithole lawa maphuzu, kufanele ube unenkontileka eyodwa yamazinga anikezwa inkampani noma inkampani. futhi unyaka ngamunye odlulayo futhi iklayenti lihlala lisebenzisana nenkampani, amaphuzu engeziwe azonikezwa.
Ukuze usebenzise lawa maphuzu kufanele ufake indawo yekhasimende esigabeni "Sohlelo Lwamaphuzu" futhi uma usufikile, kufanele ulandele izinyathelo ezilandelayo:
- Yenza ukubonisana ngamaphuzu onawo.
- Bheka ikhathalogi yesipho se-EDP.
- Qaphela iminyakazo oyenzile ngamaphuzu owazuzile.
- Yenza ukushintshana kwe Amaphoyinti e-EDP wezipho.
Kubalulekile ukuqaphela ukuthi amaphuzu anikezwa inkampani noma inkampani kumakhasimende ayo anesikhathi esifinyelela eminyakeni emithathu (3), uma engasetshenziswa ngalesi sikhathi esidlulile, aphelelwa yisikhathi bese enyamalala ngokuzenzakalelayo. .okuzenzakalelayo.
Ubani ongahlenga amaphuzu okuHlala e-EDP?
Lolu hlelo lwamaphuzu lutholakala kuphela kumakhasimende asekhaya, futhi labo abahlose ukushintshana ngamaphoyinti ukuze bathole izipho kufanele babe nolwazi lwakamuva ngazo zonke izinkokhelo nama-invoyisi akhishiwe kuze kube yileso sikhathi.
Ngingayilanda kanjani i-invoyisi ye-EDP endaweni yeklayenti?
Ngokufaka ikhasi lewebhu, esigabeni esithi "Ama-invoyisi" ungabheka futhi ulande wonke ama-invoyisi akhishiwe kuze kube yileso sikhathi futhi uthintane nesimo sawo ngamunye. Uma unama-invoyisi asalindile, ungawakhokhela kulesi sigaba. Ukuze udawunilode i-invoyisi, kufanele uchofoze idethi yokukhishwa kwe-invoyisi ofisa ukuyilanda bese uchofoza inketho ethi “Landa i-invoyisi”.
Enye inzuzo yalesi sigaba noma lesi sikhala ukuthi sikunikeza ithuba lokuhlaziya igrafu ngenani lama-invoyisi ngayinye ukuze uthintane nemibono yokukhokha ngayinye. Futhi uma kwenzeka ungawavulanga ama-invoyisi e-elektroniki e-EDP, ungawenza asebenze esigabeni se-EDP Online esigama laso lithi "Isifinyezo", bese udlulela kokuthi "Phatha Inkontileka" futhi uqedele okuthi "Sebenzisa I-invoyisi Yogesi".
Qasha isevisi yesondlo Isebenza kwa-EDP Residencial
Kusukela ku-EDP Online zone, wena kanye neklayenti ngalinye elixhumene nesevisi nizonikezwa ithuba lokuthola inkontileka yesevisi yokulungisa Iyasebenza, umsebenzi wayo owukulungisa nokunakekela ukufakwa kukagesi noma igesi yemvelo. Ukuthi ziyini izinkontileka, i-EDP ivamise ukunika amandla isikhala esigabeni seklayenti igama laso elithi "imisebenzi" futhi uma usungenile, ungakwazi lapho ungenza khona inkontileka yesevisi yeMisebenzi, futhi lokhu kuhlanganiswe nokulandelayo:
- Ukubuyekezwa konyaka kokufakwa kukagesi.
- Ukubuyekezwa konyaka kokufakwa kwegesi.
- Ukubuyekezwa konyaka kwe-boiler/heater.
- Ukunakekelwa okuphuthumayo emahoreni angu-3.
- Ukuhlolwa kwegesi ngezikhathi ezithile kwamahhala.
- Ukulungiswa kokufakwa, izinto zikagesi kanye negesi.
- Ukulungiswa kwamapayipi.
- Ukuhlolwa kwegesi ngezikhathi ezithile kwamahhala.
Kubalulekile ukuveza ukuthi lapho wenza inkontileka le sevisi, inkampani noma inkampani izokunikeza izinsiza ezengeziwe, ezifingqiwe ngamaphuzu angu-3000 ngokuthola inkontileka yesevisi kanye namanye angu-100 ngonyaka ngamunye owuchitha uxhumene nesevisi.
Ngingakwazi ukuhlaziya ukusebenzisa kwami amandla?
Esinye sezikhala esisetshenziswa futhi esinikwe amandla yi-EDP Online ukuhlaziya ukusetshenziswa kwamandla nokufunda imitha. Wena kanye nawo wonke lawo makhasimende asebenzisana ngokunengqondo nesevisi ningenza umbuzo wokusetshenziswa kusigaba "sokusetshenziswa nokufundwayo". I-EDP izovumela iklayenti ukuthi lihlaziye ukusetshenziswa kwamandla (KWH) okuye kwakhiqizwa ngesikhathi sokukhokha noma ekusetshenzisweni kwansuku zonke okumaphakathi. Futhi uma ufuna, nawe une elinye ithuba, okungukuthi uthintane ukusetshenziswa ezikhiqizwe amakota noma iminyaka.
Kubalulekile ukuthi wazi ukuthi uma ugesi negesi yemvelo kuphakathi kwezinsizakalo ezinenkontileka, ungabonisana nokusetshenziswa kwakho kokubili.
Ngifuna ukufaka isandla ekufundeni kwami imitha ku-EDP
Kusukela esigabeni esifanayo esishiwo esigabeni esandulele, ogama lakhe lingu-«Ukusetshenziswa Nokufundwayo» ungafaka isandla ekufundweni kwemitha yakho kagesi noma igesi. Ngokwenza lula ukufundwa kwenkampani ehwebayo, kuzosebenza ukuvimbela lokho okubizwa ngokuthi "ukufundwa okulinganiselwe" ukuthi kwenziwe, okuzobala izindleko ngokusekelwe kuzindleko ezivele ezikhathini zangaphambilini. Kulesi sigaba noma isikhala ungenza umbuzo mayelana nenani lakho konke ukufundwa ngesikhathi sokukhokha, okuqalwe kuze kube manje.
Uma kwenzeka unemitha kagesi ehlakaniphile noma elawulwa kude phakathi kwempahla yakho, awudingi ukunikeza ukufundwa, ngoba kuzokhishwa ngokuzenzakalelayo, ngoba okwamanje awekho amamitha ahlakaniphile okunikezwa kwegesi yemvelo.
Ngingakwazi ukushintsha amandla kagesi enkontileka ku-EDP Online?
Unethuba lokwenza ushintsho lwamandla kagesi onenkontileka ne-EDP, kusukela esigabeni esithi «Summary» futhi uma usulapho uzothola zonke izinkontileka onazo nenkampani noma inkampani kanye nenkinobho ephelezela ngayinye enegama elithi « Phatha Inkontileka »okumele ungene. Uzothola izinketho ezahlukene ezifana nokulanda inkontileka, ukwenza ushintsho lwekhaya noma ikheli lokushintshisana, futhi ukuthi kuyini ukushintsha kwamandla, kufanele uye phansi kwesikrini bese uchofoza inketho ethi « Ukushintsha Amandla ", khetha amandla kagesi ofuna ukuwenza kanye nesikhathi ofuna uguquko lwenzeke ngaso.
Ukwenza ushintsho lwamandla kagesi kunezindleko/inani okufanele ulikhokhe enkokhelweni kagesi elandelayo uma ushintsho selwenziwe.
- Intengo yokukhulisa amandla kagesi nge-EDP.
Amalungelo okunweba: €17,37 nge-kilowatt ngayinye (kW) yamandla azokhuliswa.
Amalungelo okufinyelela: €19,40 kW ngayinye anyukile.
Izimali zokukhokha eziphansi: €9,40.
Amanani angenayo i-VAT afakiwe.
2. Izindleko ngokunciphisa amandla kagesi nge-EDP.
Izimali zokukhokha eziphansi: €9,40.
Landa i-EDP Online App
Futhi unenketho yokulanda i-App yamadivayisi eselula etholakala kuwo wonke amakhasimende, ngayo ungaphatha izinketho ezimbalwa ezitholakala lapho, lokhu kungenziwa noma ngabe ukuphi.
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