Inkampani yomkhakha kagesi inochungechunge lwezinombolo zocingo ezitholakala kubo bonke abasebenzisi bayo. Ifoni yesevisi yamakhasimende e-Endesa abahlinzeka ngakho ngenkonzo yamahhala ukuze bakwazi ukwenza ukuphathwa okudingekayo, sizokwazi kulokhu okuthunyelwe konke okudingekayo.
Ithini inombolo yocingo yesevisi yamakhasimende ye-Endesa?
Iqembu le-Endesa, eliphethe ukumaketha kokubili ugesi negesi yemvelo ngokusebenzisa imakethe yamahhala noma elawulwayo, ukuze lisabalalise izinsiza zalo, linabakhangisi okuyilaba; I-Endesa Energía (imakethe yamahhala) kanye ne-Endesa Energía XXI (imakethe elawulwayo).
I-Endesa Energía XXI ichazwa njengomakethi olawulwayo ohlinzeka ngamanani alawulwayo esevisi kagesi kuwo wonke amakhasimende ayo, amanani awokuzithandela kulabo abangabathengi abancane (i-PVPC) futhi iphinde inikeze abasebenzisi izinga legesi , Imali Yokungcebeleka Yokugcina.
I-Endesa Energía XXI 2021 izinombolo zocingo zamahhala
Izinqubo Contact
- Isevisi yamakhasimende 800 760 909
- Ivawusha yomphakathi 800 760 333
Abasebenzisi abadinga ukufaka isicelo sebhondi yomphakathi kwa-Endesa kufanele baxhumane nomthengisi olawulayo weqembu labo futhi ngaleyo ndlela balethe imibhalo ecelwe yiyo ukuze igunyaze lolu sizo lwezezimali oluhloselwe abantu abangakwazi ukuthwala izindleko zebhili yabo.
Kubalulekile ukukhumbula ukuthi i-Endesa inomugqa we-800 otholakala kuwo wonke amakhasimende ayo, okhululekile ngokuphelele ongalawula ngawo zonke izinkontileka zabo zikagesi negesi yemvelo, ngokulandelana.
Izinombolo zocingo zamahhala ze-Endesa zokuthola inkontileka
Bonke labo bantu abafuna ukwenza inkontileka kagesi noma igesi yemvelo nenkampani i-Endesa, bazokwazi ukwenza lokho ngaphandle kokuthi baye kwelinye lamagatsha ale nkampani.Ukwenza lokho, bangasebenzisa ezinye zezingcingo abangabathinta ngazo mahhala. zitholakala kuwo wonke umuntu futhi lezi yizi:
Oxhumana naye wesiteshi
- Ukuqasha (imakethe yamahhala) 91 198 06 07
- Ukuqasha (imakethe elawulwayo) 800 760 333
Inombolo yocingo yesevisi yokulungisa yamahhala ye-Endesa
Kumele kuqashelwe ukuthi i-Endesa ayinikezi kuphela ugesi noma igesi yemvelo kumakhasimende ayo, kodwa futhi inikeza amazinga okulungisa i-OKLuz kanye ne-OKGas, ukwenza inkontileka yalolu hlobo lwesevisi kungase kube ozikhethela futhi kutholakale kubo bonke abasebenzisi abenza ukuphila enkampanini.
Labo bantu abafuna ukwenza izinkontileka zalolu hlobo lwenkonzo bangakwenza lokho ngokumane baxhumane nenkampani mahhala futhi ngale ndlela bazokwazi ukuthola usizo lwenkampani futhi benze inkontileka efanele futhi lezi zinombolo yilezi:
Oxhumana naye wokulungisa we-Endesa
Ukuphathwa kwesiteshi
- Isevisi OKLight kanye ne-OKGas Endesa 902 858 685
- I-imeyili yesevisi yamakhasimende atencionalcliente@endesaonline.com
I-imeyili ye-Endesa nokuxhumana kwe-inthanethi
Labo bantu abangamaklayenti enkampani futhi abafuna ukuxhumana nayo ku-inthanethi bangakwenza lokho ngamapulatifomu ahlukene amahhala futhi noma yikuphi lapho bekhona ngaphandle kokuya ehhovisi, ukushaya ucingo noma ukuba nesikhashana ngithemba ukuthi kuyadingeka kuphela bakwazi ukufinyelela idivayisi ephathwayo, lezi zinkundla yilezi ezilandelayo:
Xhumana nesiteshi
- Thumela i-imeyili Endesa atencionalcliente@endesaonline.com
- Facebook @endesaclientes
- Twitter @EndesaClients
Amakhasimende ayidingayo aphinde abe nethuba lokukwazi ukuxhumana nenkampani ngeMy Endesa ngaphakathi kwendawo yamakhasimende enkampani lapho ezothola ithuba lokukwazi ukwenza inkontileka kagesi noma igesi yemvelo ngokuhambisana nalokho okudingekayo ukuze kuhlangatshezwane nesidingo esidingekayo. .
Inombolo yamahhala ye-Endesa Distribución
I-Endesa inkampani ebhekele ukuphakela ugesi kubantu abayizigidi ezingama-21 abasabalale emiphakathini eyi-10 ezimele njenge; Andalusia, Valencian Community, Castilla y León, Galicia, Extremadura, Aragón, Catalonia, Navarra, Canary Islands kanye neBalearic Islands.
Ubani ofuna ukuxhumana nesevisi ye isevisi yamakhasimende yenkampani i-Endesa Ngenxa yezizathu zokusabalalisa ngenxa yokuwohloka, ukukhuphuka kwamazinga esevisi, ukufundwa kwamamitha, amacala okukhwabanisa noma okuningi, bangakwenza lokhu ngezinombolo ezilandelayo mahhala:
Izinombolo zocingo zamahhala ze-Endesa Distribution
Izinqubo Contact
- Isevisi yamakhasimende 902 509 600
- Izimpahla ezintsha 902 534 100
- Ukukhwabanisa 800 760 220
- I-Endesa Distribution Andalusia, Extremadura, Murcia and Castilla La Mancha 900 850 840
- I-Endesa Distribution Catalonia 800 760 706
- I-Endesa Distribution Canary Islands 900 855 885
- I-Endesa Distribution Balearic Islands 900 849 900
- Endesa Distribution Valencian Community, Aragon, Castilla y León, Navarra and La Rioja 900 848 900
Amahora okusebenza kwamakhasimende okwenza isicelo mayelana nokuhlinzekwa okusha angoMsombuluko kuya kuLwesihlanu kusukela ngo-8:00 a.m. kuya ku-18:00 p.m.
Sevillana Electricity Ucingo
Inkampani kagesi yaseSeville nayo ibe yingxenye yeqembu le-Endesa kusukela ngo-2002, ngesikhathi iqembu okuthiwa liyithathe.Emva kokuba i-Sevillana de Electricidad idlulele ezandleni zeqembu i-Endesa, yaba enye yezinkampani ezingaphansi kwamandla kagesi ezaziwa kakhulu edolobheni.
Kujwayelekile ukuthi abantu basabize le nkampani ngegama layo langaphambili, okwakuyinkampani ehamba phambili yokusabalalisa ugesi e-Andalusia.Labo abadinga ukuqasha izinkonzo zayo namuhla bangakwenza lokho ngokushayela lezi zinombolo ezilandelayo mahhala:
Izingcingo Sevillana de Electricidad
Izinqubo Contact
- Isevisi yamakhasimende e-Sevillana Electricity 902 509 600
Ucingo lwe-Fecsa Endesa
Abantu abaningi bayayazi inkampani i-Endesa ngaphansi kwegama le-FECSA, eyasungulwa ngo-1951; nokho, kusukela lapho iye yahlangana okuhlukile okuthuthukise ngokuphelele isevisi abayihlinzekayo. Le nkampani yathathwa yonke yi-Endesa ngo-1999 futhi ekuqaleni yaziwa ngokuthi Fecsa-Enher futhi kamuva ngokuthi Fecsa-Endesa.
I-Fecsa Endesa yigama lo mthengisi kagesi osebenza esifundeni saseCatalan aziwa ngalo, leli gama igama lomlando lenkampani evela kumandla kagesi eCatalonia. Njengamanje, wonke amaklayenti e-Fecsa ne-Fecsa Endesa asatshalaliswa yi-Endesa kanjalo. Noma yimiphi imininingwane edingekayo kule nkampani ingatholakala ngezinombolo ezizokhonjiswa ngezansi:
Izingcingo Fecsa Endesa 2021
Izinqubo Contact
- Isevisi yamakhasimende ye-Fecsa Endesa 902 509 600
- Ukuhlukaniswa kwe-Fecsa Endesa 800 760 706
Labo bantu abahlala eCatalonia abafuna ukuxhumana nenkampani bangakwenza lokho ngezinombolo ezikhonjiswe ngenhla futhi ngale ndlela bakwazi ukwethula udaba mayelana nokuphuka noma abadinga ukufundwa kwamamitha abo.
Ucingo lwe-Unelco Endesa
Namuhla i-Unión Eléctrica de Canarias, i-SAU iyingxenye yeqembu le-Endesa, yingakho wonke amakhasimende akwa-Unelco aseCanarian ayidingayo akwazi ukushayela izingcingo e-Endesa ukuze zonke izinkinga zawo zixazululwe mayelana nempahla ehlinzekayo. igatsha, bangakwenza ngokushayela izinombolo ezilandelayo mahhala:
Izingcingo ze-Unelco Endesa
Izinqubo Contact
- Isevisi yamakhasimende ye-Unelco Endesa 902 509 600
- Ukuhlukana kwe-Unelco Endesa 900 855 885
Gesa ifoni
I-Endesa iphinde ithathe inkampani engaphansi kwe-GESA, le nkampani kagesi ihlala e-Balearic Islands ndawonye, iphinde ihlangane nezinye izinkampani ezifana ne-Compania Mallorquina d'Electricitat kanye ne-Societat d'Enllumenant per Gas Societat Anònima. Njengasendabeni ye-FECSA, abasebenzisi abanezinkontileka ne-GESA bangashayela i-Endesa ngokuqondile.
Labo abadinga ukuxhumana ne-GESA kufanele bakhumbule ukuthi badinga ukusebenzisa inombolo yesevisi yekhasimende eqondile neqondile yeqoqo leziqhingi zase-Balearic futhi lezi zinombolo yilezi ezilandelayo:
Izingcingo Gesa Endesa
Izinqubo Contact
- Isevisi yamakhasimende ye-Gesa 902 509 600
- Ukuhlukana kweGesa 900 849 900
Ungaxhumana kanjani no-Endesa ovela phesheya?
Labo bantu abangamakhasimende e-Endesa futhi okwamanje abahlala ngaphandle kwaseSpain futhi okufanele babe nokuxhumana okuthile nenkampani kufanele bakhumbule ukuthi inochungechunge lwezinombolo zokuxhumana ezitholakala kuwo wonke umuntu, kokubili kulabo abayingxenye yemakethe yamahhala futhi. yemakethe elawulwayo kanye nalezi zinombolo zokuxhumana zimi kanje:
Endesa izingcingo ezivela phesheya
Othintana Nomthengisi
- Endesa Energy 0034-937 061 510
- Endesa Energy XXI 0034-937 061 509
Abeluleki inkampani etholakalayo kuwo wonke amakhasimende ayo bangabhekana nezidingo zabo ngesiNgisi noma ngesiCatalan uma kudingeka.
Ungasicela kanjani isikhathi sokuhlangana no-Endesa?
Noma yimaphi amakhasimende ahlomula ngezinkonzo ze-Endesa, kungakhathaliseki ukuthi ugesi noma igesi yemvelo, angaya emahhovisi ebhizinisi enkampani ukuze enze noma yiluphi uhlobo lwenqubo.Ukuze enze lokho, kufanele acele ukubonana nenkampani kusengaphambili, kodwa-ke, kufanele kucatshangelwe Qaphela ukuthi lokhu kuqokwa kwangaphambilini kufanele kucelwe kuphela ku-inthanethi futhi ngenxa yalokhu kuyadingeka ukugcwalisa ngokuphelele ifomu lapho umsebenzisi kufanele agcwalise yonke idatha eceliwe.
Ukuze wazi ukuthi yiliphi ihhovisi lezohwebo lenkampani eliseduze nendawo ohlala kuyo futhi ngale ndlela ukwazi ukucela ukuqokwa, imininingwane ezoboniswa ngezansi kufanele igcwaliswe efomini, kodwa wena kufanele futhi ufake okulandelayo isixhumanisi:
ihhovisi elikhethiwe
- Uhlobo lwesevisi ofuna ukuyenza
- Idethi nesikhathi sokuqokwa
- Ulwazi lomuntu siqu.
Endesa offices
Lawo makhasimende akhetha ukwenza izinqubo zawo ngendlela evamile, okungukuthi, mathupha, angakwenza lokho ngokuya kwelinye lamahhovisi e-Endesa atholakala kuyo yonke indawo kazwelonke, ngokungena nje iwebhusayithi yenkampani kanye sebenzisa igama lakho lomsebenzisi nephasiwedi okufanele ngabe yadalwa ngaphambilini, uzokwazi ukuthola ihhovisi eliseduze nendawo ohlala kuyo futhi ugcine engqondweni yonke imininingwane edingekayo njengamahora okuvula.
I-Endesa inikeza wonke amakhasimende ayo isevisi yamahhala ukuze akwazi ukucela ukuqokwa kwawo kwangaphambili, lapho enethuba lokukhetha usuku nesikhathi adinga ukunakwa ngakho, futhi lokhu kungenziwa ngokusekelwe ekutholakaleni. .
Ezinye iziteshi ze-Endesa zesevisi yamakhasimende eziku-inthanethi
I-Endesa ineziteshi ezihlukahlukene zesevisi yawo wonke amakhasimende ayo aku-inthanethi ukuze akwazi ukuxhumana nenkampani futhi enze amalungiselelo ahambisanayo, lezi zinketho yilezo esizokwazi ngazo ngezansi:
- Ingxoxo yomuntu siqu endaweni yamakhasimende e-Endesa
- I-imeyili Yesevisi Yekhasimende
- Ifomu lokuxhumana eliku-inthanethi.
Ingxoxo ye-inthanethi ye-Endesa
Kusuka kusizindalwazi sewebhu ye-Endesa, endaweni yamakhasimende, ingxoxo yomuntu siqu yenkampani ingatholwa ngokuqondile ngezansi kwesokudla sekhasi lapho ingahlukaniswa khona ngegama elithi "Sikhonza wena".
Kufanele kukhunjulwe ukuthi ingxoxo yomuntu siqu yenkampani iyatholakala kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-09:00 ekuseni kuya ku-21:00 ntambama futhi nangeMigqibelo kusukela ngo-09:00 ekuseni kuya ku-14:00 ntambama, kubalulekile ukucabangela ukuthi ngaphambi kokuqala Ngengxoxo yokubonisana, kufanele ukhethe isihloko ocela usizo ngaso.
Ngingakwazi ukuxhumana ne-Endesa nge-imeyili?
Noma ubani oyidingayo angenza noma yimuphi umbuzo noma aphathe noma yikuphi ukuphatha esebenzisa i-imeyili ye-Endesa ngekheli; customerservice@endesaonline.com. Cishe phakathi namahora angu-24, impendulo izotholwa inqobo nje uma kuyizinsuku zebhizinisi, njengoba ngezimpelasonto noma ngamaholide isikhathi sokulinda ukuthola noma iyiphi impendulo evela enkampanini side kakhulu.
Ungalifinyelela kanjani ifomu lesevisi yekhasimende eliku-inthanethi le-Endesa?
Ngokusebenzisa a ifomu lokuxhumana le-inthanethi Ungenza umbuzo kwa-Endesa ngengosi yayo yewebhu, ukuze wenze lo mbuzo ubalulekile ukuthi ukwazi ukufaka yonke imininingwane ezocelwa uhlelo, futhi yilezi:
- Idatha yomuntu siqu (igama, izibongo, ubuzwe, i-DNI)
- Imininingwane yokuxhumana (i-imeyili, ucingo)
- Isigaba sombuzo (Iseluleko, isimo sesicelo, inkontileka, i-invoyisi)
- Isihloko nokuphawula.
Uma isicelo sesithunyelwe ngefomu lombuzo, kufanele silandelelwe ku-inthanethi futhi lokhu kungazuzwa ngekhodi yombuzo ekhiqizwe uhlelo uma inqubo isiqediwe.
Ngingakwazi ukufaka isicelo ku-Endesa ngocingo?
Impendulo ithi yebo, ungenza isimangalo ngokusebenzisa indawo yesevisi yamakhasimende e-Endesa. Ngalokhu, kufanele ufinyelele "MI Endesa" kuphela futhi emva kwalokho kufanele ufinyelele "izimangalo nemibuzo" ngale ndlela uzokwazi ukubona konke. Izinketho zokukwazi ukufeza izinqubo noma izimangalo ezingenziwa e-Endesa, le nqubo ayinakwenziwa kuphela ngale ndlela kodwa futhi nangocingo.
Ikhasimende elifuna ukufaka isicelo sokunxeshezelwa ngokushayela inombolo yesevisi yamakhasimende ethi 800 760 909 (imakethe yamahhala) noma 800 760 333 (imakethe elawulwayo) lapho lishaya ucingo sizohanjelwa umeluleki wezamandla ophethe. amandla alawula yonke into ehlobene nenqubo yesicelo, ngale nombolo yocingo efanayo ungathola noma yiluphi uhlobo lolwazi oludingekayo ekulandeleni isicelo noma isikhalazo.
Ngingakwazi ukubika ukukhohlisa noma ukukhwabanisa ku-Endesa ngocingo?
Uma kwaziwa nganoma yikuphi ukukhohlisa okungafanele noma nganoma yiluphi uhlobo lokukhwabanisa ekufakweni kukagesi enkampanini noma kunoma yimaphi amamitha ayo, kubalulekile ukubika lesi simo, ngenxa yalokhu inombolo iyatholakala ukuphatha isikhalazo esishiwo mahhala futhi ngokushesha lezi zinombolo yilezi:
Inombolo yocingo ye-Endesa ukubika ukukhwabanisa noma ukukhohlisa
Xhumana Nocingo
- Izikhalo zokukhwabanisa ku-Endesa 800 760 220
Uma lesi sihloko sihlinzeka ngolwazi ngesevisi yamakhasimende e-Endesa. Uma ukuthole kuthakasela, qiniseka ukuthi ufunda okulandelayo, okungahle kube ngendlela othanda ngayo:
- Hlola lapha konke mayelana I-AT&T ye-inthanethi eMexico
- buyekeza ukuthi kanjani vula isevisi ye-AT&T
- Bona konke mayelana ne- ku&t ibhokisi leposi eMexico
- Hlola amadivayisi anohlelo lwe-AT&T eMexico