Kuleli thuba, kuzobhekiselwa enkampanini i-nortegas ngaphambili (i-Naturgas Energía), enesibopho sokuhlinzeka ngegesi yemvelo esifundeni sase-Basque nasemiphakathini ezimele njengeCantabria ne-Asturias. Ngokunjalo, izinombolo zocingo zokuxhumana nenkampani zizokhonjiswa, kanye nesikhathi sokuxhumana nokuqinisekisa umsabalalisi ohambisana nendawo efanele. Kunconywa ukufunda lesi sihloko ukuze uthole ulwazi olwengeziwe.
Iyini i-Nortegas? Amandla eNaturgas yasendulo
Inkampani yaseNortegas, eyayaziwa ngeNaturgas Energía, njengoba kushiwo ngenhla, iyinkampani enesibopho sokuhlinzeka ngegesi yemvelo ezindlini nasemabhizinisini atholakala esifundeni saseBasque, ikakhulukazi e-Asturias naseCantabria.
Le nkampani yazalwa ngo-2003, ngaphambili ngaphansi kwegama le-EDP Naturgas Energía, kodwa ngo-2018 ngenxa yokuhlukana nomsabalalisi weqembu le-EDP, inkampani yathatha igama layo elisha njenge-Nortegas Energía Distribución SAU.
I-Nortegas (inkampani yokusabalalisa) njengamanje inenethiwekhi yokuthutha igesi yemvelo engaphezu kwe-8.100 km ubude, ihlinzeka ngamandla ezindaweni ezingaphezu kuka-1.000.000 zokuhlinzeka.
Ulwazi mayelana ne-Nortegas Gas
Njengoba kukhonjisiwe ngenhla, inkampani inegama lenkampani: Nortegas Energía Distribución SAU, ngokufanayo esikhathini esidlule yayihlonzwe nge-NIF yayo endala (Inombolo Yolwazi Lwentela); manje eyaziwa ngokuthi i-CIF (Ikhodi Yolwazi Lwentela) futhi okwamanje: A95292223, ekugcineni ikheli layo lendawo, elitholakala C/ General Concha nº20, 48010, Bilbao.
I-Nortegas Energy Telephone (Naturgas)
I-Nortegas inamafoni ahlukene, ukuze amaklayenti akho axhumane mahhala, kuye ngohlobo lwemfuneko azoyidinga. Ngezansi izinombolo zokuxhumana zecala ngalinye elithile:
- Ngesevisi yekhasimende, inombolo yocingo ongayishayela ithi 900 902 933
- Uma ikhasimende lidinga ukushayela abezimo eziphuthumayo zegesi, kufanele lishayele ku-900 400 523
- Uma ufisa ukuxhumana ne-Contribution of Readings, inombolo ongayishayela ithi 900 902 934.
Kumele kuqashelwe ukuthi kuzo zonke izinombolo zocingo ezikhonjisiwe, iNortegas ivumela enye indlela ikhasimende eliphathwa ngayo ngeSpanishi, ngenxa yalokhu kufanele acindezele ukhiye ongu-1 ocingweni noma futhi uma eyifisa ngesi-Basque, kufanele ashayele inombolo 2. .
Kufanele kuthintwe nini ifoni yaseNortegas?
Kufanele uxhumane ne- Ifoni yaseNortegas, ezimeni ezifana nalezi ezilandelayo:
- Lapho ufuna ukunikeza ukufundwa kwemitha.
- Ukucela ukuxhunywa kwegesi
- Shayela umnyango wegesi noma umnyango wezimo eziphuthumayo
- Faka isimangalo kwa-Nortegas
- Isicelo sokuhlolwa ngezikhathi ezithile
- Uma kwenzeka noma yikuphi ukukhohlisa nokungahambi kahle, kuyaphakanyiswa ukuthi ufake isikhalazo.
Kufanele kuqashelwe ukuthi eziningi zalezi zimo ezikhonjiwe zingasetshenzwa ngesizindalwazi senkampani, ku-Online Management, ukwenza lokho, izikhala eziceliwe lapho kufanele zigcwaliswe.
Izinqubo ezivame kakhulu ezenziwa amakhasimende kuwebhu yilezi ezilandelayo:
- Cela ukuxhunywa kwegesi.
- Funda imitha.
- Cubungula isimangalo.
- Bika okungahambi kahle noma okudidayo okungabonwa.
Esimeni lapho i-Nortegas Energía ingeyena umsabalalisi endaweni yamakhasimende, imibuzo ingenziwa ku- imephu yokusabalalisa igesi, ukuqinisekisa inkampani ehambisana nomphakathi.
Ithini inombolo yocingo yokubika iphutha?
Uma kwenzeka iphutha noma ukuwohloka, iklayenti kufanele iqaphele futhi icabangele ukuthi kuyadingeka ukwenza umbiko ngokushesha ngangokunokwenzeka, ukuze ukuphazamiseka kwesevisi kuxazululwe ngesikhathi esifushane kakhulu esibikezelwe.
Ngakolunye uhlangothi, lapho kukhombisa ukuthi iphutha elinjalo likhona, okulandelayo kufanele kucatshangelwe:
- Njengabanye abasabalalisi begesi, inkampani ithatha umthwalo wemfanelo ngokwehluleka okubangelwa inethiwekhi yokudlulisela, kusukela ingxenye yokufaka okungeyenkampani.
- Uma ukuwohloka kungaphakathi, okungukuthi, ngaphakathi kwekhaya noma ibhizinisi, umuntu onesibopho nguye kuphela umnikazi wendawo.
Ukuze uxhumane nomnyango wezimo eziphuthumayo, kufanele ushayele inombolo yocingo ethi 900 400 523, etholakala amahora angu-24 ngosuku.
Ngezansi ikheli lamahhovisi aseNortegas atholakalayo, kanye nezinombolo zawo zocingo:
Ihhovisi eBilbao
I-Nortegas ihlanganisa yonke iNyakatho yeSpain futhi itholakala emiphakathini yesifunda sase-Basque, enamahhovisi e-Bilbao, e-Santander nase-Oviedo.
Amakhasimende agxile kakhulu esifundeni saseBasque, yingakho inkampani yegesi yemvelo inekomkhulu layo eBilbao.
Ihhovisi liku-C/ General Concha nº20, 48010, Bilbao, futhi lingathintwa ngenombolo yocingo 946 14 00 20. Khumbula ukuthi amahora alo okusebenza ami kanje: UMsombuluko kuya kuLwesihlanu: kusukela ngo-8:20 ekuseni kuya ku-08: 00 ntambama nangeMigqibelo kusukela ngo-14:00 ekuseni kuya ku-XNUMX:XNUMX ntambama
Kufanele kuqashelwe ukuthi lezi zinhlelo zingase zishintshe ngenxa yobhubhane lwe-Covid 19 nokuthi kufanele kuhambisane nemithetho yezempilo, okukhona kuyo ukusetshenziswa kwemaski yobuso, ijeli yokubulala amagciwane, amagilavu, ukugeza izandla njalo kanye nokugcina ibanga lomphakathi.
Nortegas Santander (Cantabria) : Ihhovisi nocingo
Enye ingxenye lapho kugxilwe khona amakhasimende e-Nortegas iseCantabria nase-Asturias. Indawo yehhovisi le-Santander ikhonjisiwe nenombolo yayo yocingo:
Indawo yakhona ise-Avenida Reina Victoria, 2-4, 39004, Santander futhi ukuxhumana ngocingo inombolo ithi 946 14 00 20, kufanele ucabangele amahora okusebenza kusukela ngoMsombuluko kuya kuLwesihlanu kusukela ngo-08:00 ekuseni kuya ku-20:00 ntambama nangeMigqibelo 08:00 a.m. kuya ku-14:00 p.m.
Nortegas Asturias: Ihhovisi kanye nocingo
Futhi inehhovisi e-Oviedo, Asturias, lapho idatha ehambisana nayo ivezwa khona, njengendawo yayo nenombolo yocingo.
Ikheli lithi C/ Caveda 21, (Caveda Business Centre), 33002, Oviedo, linezinombolo zocingo ezimbili ukuxhumana futhi yilezi ezilandelayo: 946 14 00 20 kanye 985 22 98 92, amahora okuvula ngoMsombuluko kuya ngoLwesihlanu kusukela 09 :00 am to 14:00pm and Saturdays from 16:00pm to 19:30pm
Kudingeka ukunikeza ukufundwa kwemitha
Amakhasimende aseNortegas angaqinisekisa kalula ukufundwa kwamamitha, kungaba ngocingo ukuze anikeze ukufundwa, noma ifomu le-inthanethi, elingatholakala kusizindalwazi senkampani, nalo lingenzeka. Inombolo yocingo yalolu hlobo lwabaphathi ithi 900 902 934 futhi itholakala zikhathi zonke.
Uma kukhethwa umzila we-intanethi, iklayenti kufanele iziveze njengomnikazi wenkontileka, ngoba lokhu kufanele ibe ne-ID yayo etholakalayo futhi ibonise, kuyadingeka futhi ukunikeza izinombolo zayo zocingo, kanye ne-imeyili ehambisanayo, enye imfuneko ukuthi kumele futhi lula Ikhodi ye-CUPS (Universal Supply Point Code), ukuze kuzuzwe inhloso ehlosiwe.
Inani okufanele likhonjiswe kufanele lihambisane nezinombolo zokuqala eziyisithupha zekhawunta yomnikazi, njengoba kungenjalo inqubo noma inqubo iyama kuze kube yilapho yonke into inikezwa ngendlela efanele.
Ukufinyelela ekufundeni kuvumela umbambi ukuthi azi ukusetshenziswa kwakhe kwamandla okunembayo akhiqizwa emjikelezweni wokukhokha, ngaleyo ndlela kugwenywe ukubiza ukufundwa okulinganiselwe, okulawula ukusetshenziswa okusekelwe ekusetshenzisweni okwenziwe. okukhiqizwa ezikhathini zangaphambilini.
Ukwenza kube lula ukufunda kahle, kuvumela ukwazi ukusetshenziswa okuqondile kwamandla akhiqizwa ngesikhathi sokukhokha futhi ngaleyo ndlela ugweme lokho okubizwa ngokuthi ukufundwa okulinganiselwe, konke lokhu kumelela usizo futhi konga isikhathi seklayenti futhi ngale ndlela kusungula indlela elula yokulawula izindleko. ngokusekelwe ekusetshenzisweni okukhiqizwa ezikhathini ezedlule. Lezi zindleko zizobonakala ku- i-invoyisi njalo ngenyanga ekhishwa ngu Nortegas.
Ukuphathwa kokuxhunywa kwegesi
Kufanele kukhunjulwe ukuthi uma ufisa ukwenza inkontileka yesilinganiso segesi ne-Nortegas, ukufakwa kwengqalasizinda kufanele kwenziwe ngokugcwele futhi, ngaphezu kwalokho, ukuxhumana okulungile nenethiwekhi yokusabalalisa igesi kufanele kwenziwe, futhi kufanele futhi. ukuxhunywa nendawo okuphakelwa kuyo, konke lokhu kuzoba nomthelela ngokwanele empumelelweni yesevisi yesikhathi esizayo yokuphakelwa kwegesi yemvelo.
Ungacela ukubonisana mahhala ngezabelomali, ngokulandelayo ifomu. Le nkampani inesicelo se-inthanethi esitholakalayo salolu hlobo lwezidingo zokuxhuma igesi futhi lapho isiqediwe, iklayenti lizothola isitifiketi sokufakwa kwegesi, esibonisa ukuthi umsebenzi wenziwe ngendlela efanele.
Ngemva kokuba le nqubo isiqediwe, iklayenti lingakwazi ukwenza inkontileka yezinga legesi elifunekayo ngokuthintana nomdayisi ofanele, ukuze kusukela ngaleso sikhathi kuqhubeke lizojabulela insizakalo.
Indlela yokwenza isimangalo enkampanini?
Amakhasimende enkampani angakwazi ukulawula izimangalo zawo ngenombolo eklanyelwe ngokukhethekile ukufaka izicelo zamatleyimu, kufanele futhi afake ifomu lokufaka isicelo salesi simo.
- Inombolo yocingo yezimangalo imi kanje: 900 902 933
Uma kwenzeka iklayenti likhetha ukucubungula isimangalo ngefomu eliboniswe ngenhla, kufanele ligcwalise ngedatha yalo siqu, kuphinde kuphakanyiswe ukuthi kufakwe imibhalo engandisa isizathu sesikhalazo.
Ukuhlolwa ngezikhathi ezithile kokufakwa kwegesi yemvelo
Izakhiwo ezinokufakwa kwegesi yemvelo kufanele zenze ukubuyekezwa kwezikhathi ezithile, okuyimpoqo futhi kufanele kwenziwe phakathi nenkathi yeminyaka emihlanu.
Lokhu kufakwa kufanele kugcinwe ngaphansi kwezimo eziphelele, umnikazi wendawo kufanele acabangele ukuthi kuyisibopho sakhe futhi unenketho yokwenza isinqumo sokukhetha umsabalalisi ohambisana nendawo yakhe yezwe noma nenkampani yokufaka leyo ayenenkontileka.
Ngesikhathi ukuhlolwa kuzokwenziwa, inkampani yokusabalalisa, ngencwadi, kumele yazise ezinye izindlela ezingase zenziwe zokwenza lokho kuhlola.
Uma kwenzeka ukuthi iklayenti likhethe ithuba lokuthola inkampani yokufaka inkontileka, kufanele lixhumane nenkampani yaseNortegas okube umphumela wayo otholakele, ngokusebenzisa ipulatifomu
Kodwa-ke, uma iklayenti linqume ukwenza lokhu kuhlola ne-Nortegas, inkampani kufanele ibonise usuku olulindelekile ukuthi umsebenzi uzokwenziwa. Ngamanye amazwi, kuyadingeka ukwazisa izinsuku eziningi kusengaphambili, ngakho-ke umsabalalisi uthintana nomsebenzisi ukuze aqinisekise isikhathi esinembile nosuku.
Kufanele kuqashelwe ukuthi uma nganoma yisiphi isizathu usuku olumisiwe kufanele lushintshwe, iklayenti kufanele lixhumane ne Isevisi yamakhasimende e-Nortegas ukwenza ushintsho.
Ngezansi okulandelayo isixhumanisi, lapho ungabheka khona intengo yokuhlolwa ngezikhathi ezithile kwemiphakathi emithathu lapho iNortegas inikezela ngegesi yemvelo (Isifunda saseBasque, i-Asturias neCantabria).
Imuphi umphumela ongatholwa ngokwenza ukuhlola ngezikhathi ezithile?
Imiphumela engatholwa ngokuhlolwa ngezikhathi ezithile imi kanje:
Umphumela omuhle noma owanelisayo: Ngamanye amazwi, umuntu noma inkampani enesibopho sesevisi izohlinzeka ngesitifiketi Sokuhlola Ubuchwepheshe esinquma ukuthi ukufakwa kusesimweni esifanele.
Umphumela ongemuhle noma ongagculisi: Lo mphumela ukhombisa ukuthi ukuhlola kuthole ukuthi kukhona okungahambi kahle, okusho ukuthi umnikazi wendawo kumele afune isixazululo kule nkinga.
Akufezekanga: Icala lingavela lapho umnikazi wendawo engatholakali khona, ngakho-ke usuku lokuhlolwa okumele lwenziwe kufanele luguqulwe.
Uma iklayenti lihlala endaweni yokuhlala, kungakhathaliseki ukuthi esakhiweni, kubalulekile ukuthi ukuhlolwa kokufakwa okujwayelekile kwenziwe, ngakho-ke ukubuyekezwa kuyisibopho somphakathi futhi kufanele. khokha inani elihambisanayo.
Ungakwazi yini ukubika ukukhohlisa noma ukukhwabanisa kule nkampani?
Kufanele kuqashelwe ukuthi ukukhohlisa ukufakwa kwegesi noma amamitha kuwubugebengu futhi kungabangela izingozi ezifana nokuvuza kwegesi noma imililo ekufakeni, okubeka ubuqotho bomzimba babantu abaningi engozini.
Mayelana nombuzo mayelana nokuthi ukukhwabanisa noma ukukhwabanisa kungabikwa enkampanini, impendulo inguyebo, njengoba iNortegas isungule ifomu ikakhulukazi lezikhalo, elingabika ngesimo, ngokufanayo ungaxhumana nocingo ikakhulukazi kulolu hlobo lwamacala. . Noma yikuphi ukusola okuphethwe kuzoba yimfihlo kakhulu ukuze kuvikeleke okwengeziwe.
- Inombolo yocingo yokubika konke lokhu kungahambi kahle ithi 900 400 523.
Abasabalalisi begesi eSpain
ESpain kukhona abasabalalisi begesi abambalwa, abafeza umsebenzi ofanayo noweNortegas futhi abanye babo bazoshiwo ngezansi:
- I-Nedgia
- I-Redexis gas
- Inethiwekhi yegesi yaseMadrid
Uma lesi sihloko besithandeka kumfundi, kuhle ukuthi uvakashele izixhumanisi ezilandelayo, ezihlobene nalesi sihloko.
I-Catgas Energy ESpain: Imibono Nocingo
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Hlanganisa Amandla: Ugesi kanye Nomakethe Wegesi