Kulesi sigaba uzothola zonke iziteshi ze Isevisi yamakhasimende ye-VeTV, ukuqala ngocingo, izinsiza ze-inthanethi kanye ne-Sky App. Ngokufanayo, uzobona izindlela ongaxhumana ngazo uma ungabhalisile kanye nesikhathi sokuphendula esimaphakathi sesiteshi ngasinye sesevisi.
Isevisi yekhasimende ye-VeTV
Inkampani kamabonakude kamabonakude i-VeTV inezindlela ezehlukene zenkonzo yamakhasimende ukuze abasebenzisi benze imibuzo nezimangalo zabo. Le sevisi ye-TV ekhokhelwa kusengaphambili inikeza amakhasimende izindlela zokuxhumana ezifana ngocingo, i-App yeselula, izinkundla zokuxhumana kanye nekheli le-E-mail ukuze axhumane.
Futhi, kufanele sikhumbule ukuthi i-VeTV iyinkampani engaphansi kwe-Sky, ehlinzeka ngesevisi ye-TV yesathelayithi. Ngakho-ke, iziteshi zesevisi ze-Sky ziphinde zisebenzele abasebenzisi be-VeTV.
Ngale ndlela, ukushicilelwa kubonisa iziteshi ze isevisi yamakhasimende VeTV Sky, kanye nezinyathelo okudingeka uzithathe ukuze uxhumane nabasebenzi abafanelekile. Ngendlela efanayo, idatha okufanele ube nayo ukuze wenze ukubonisana okuvamile ngalezi ziteshi iyaboniswa.
Ngocingo
Indlela yokuqala yokuxhumana nabasebenzi bokunakekela ingocingo. Kodwa-ke, okokuqala kudingekile ukusho ukuthi kunezinombolo zocingo ezihlukahlukene ongazisebenzisa, kuye ngokuthi ubhalisele ipulatifomu yesevisi. Ngakho-ke, ngezansi sizobona ezigabeni ezimbili ezihlukene izinombolo ongazisebenzisa uma ubhalisele i-VeTV nalapho ungenjalo.
Uma ungeyena obhalisile
Amafoni we Isevisi yekhasimende ye-VeTV ongazisebenzisa uma ungeyena obhalisile wesevisi, yilezi ezilandelayo:
- 4040 0202 uma uhlala eMexico City noma ezifundeni eziseduze.
- 55 4040 0202 uma ingaphakathi kwendawo kazwelonke.
Ukwengeza, kufanele ucabangele ukuthi lezi zinombolo zocingo zamakhasimende ziyatholakala kusukela ngoMsombuluko kuya kuLwesihlanu, kusukela ngo-8:00 ekuseni kuze kube u-10:00 ebusuku. Ngakho-ke, uma ushaya ucingo ngaphandle kwalawa mahora, ngeke kube khona impendulo evela kusevisi.
Uma ungobhalisile
Uma ngabe usuyithokozela isevisi kamabonakude wekhebula le-VeTV, ungasebenzisa izinombolo zocingo ezilandelayo ukuze uxhumane nenkampani:
- 4040 6200 uma useMexico City noma ezindaweni eziseduze.
- 55 4040 6200 uma ubusa phakathi nezwe.
Ngalezi zinombolo, ungaxhumana nesevisi yamakhasimende futhi uxazulule noma yiziphi izinkinga ongase ube nazo mayelana nokuhlinzekwa kwesevisi ekhaya lakho.
Ifoni yesathelayithi ye-Sky TV
Inkampani i-Sky de México nayo inenombolo yocingo yesevisi ongakwazi ukuxhumana ngayo nabasebenzi abahambisana nayo. Esho Inombolo yesevisi yamakhasimende ye-VeTV Sky yilo eliboniswe ngezansi:
- Ucingo: 55 5169 0000
Ngale nombolo ye-Sky, ungakhetha inketho ye-TV yekhebula ekhokhelwa ngaphambili ye-VeTV futhi uhlelo luzoxhuma ucingo nendawo efanele. Ngale ndlela, le foni iyibhuloho abasebenzisi abangalisebenzisa ukuxhumana ne-VeTV.
Ngakho-ke, ngale nombolo ungenza izinqubo ezihlukahlukene ze-VeTV ezikhokhelwa kuqala. Ngamanye amazwi, usebenzisa lesi siteshi socingo ungabheka isimo sesevisi yakho, ucele ukuxhunywa kabusha ngenxa yokwehluleka noma ukuvakasha kobuchwepheshe. Ukwengeza, ungaphinda ushaje iphakheji yakho yenkontileka ye-TV VeTV futhi ukhokhise ekhadini lasebhange noma lesikweletu olifunayo.
Ngakolunye uhlangothi, ngalokhu Inombolo yesevisi yamakhasimende ye-VeTV Sky Ungaphinda ucele ukukhanselwa noma ukuvulwa kwesevisi ye-VeTV ekhelini lakho. Ngendlela efanayo, uma ufuna ukunweba iphakheji yakho noma ukuqasha i-pay-per-view, ungaphinda ushayele le nombolo futhi ukwenze ngokunethezeka.
Isevisi yekhasimende ye-VeTV nge-SKY Online
Uma kwenzeka ukhetha ukwenza izinto zakho ku-inthanethi, kukhona nenkundla yewebhu eku-inthanethi lapho ungathola khona insizakalo Isevisi yamakhasimende ye-VeTV. Lesi siteshi sokuxhumana singesinye esisetshenziswa kakhulu, njengoba kulula ukusifinyelela nokuphatha. Ngaphezu kwalokho, kuyindlela ebonakalayo kakhudlwana njengoba amakhasimende ekwazi ukubona ngeso lengqondo izinketho kanye/noma izincazelo ezinikezwa abasebenzi abaqeqeshiwe.
Ngakolunye uhlangothi, kufanele kuqashelwe ukuthi le sevisi yenziwa ngengxoxo ngakho-ke awudingi ukukhuluma no-opharetha ukuze wenze ukuphathwa okufunayo. Ngokufanayo, kufanele sikhumbule ukuthi i-VeTV iyingxenye ye-Sky, ngakho-ke uhlelo lwesevisi ye-inthanethi lwenziwa ohlelweni olujwayelekile lwe-Sky.
Ngalo mqondo, uma udinga umhlahlandlela wokwenza lokhu kuphatha, ngezansi uzothola inqubo okufanele uyilandele ukuze uyifeze:
- Kufanele uqale ufake ikhasi elisemthethweni le-VeTV. Ukwenza lokho, ungasebenzisa isiphequluli sewebhu ozikhethele sona noma ungene ngqo ngokuchofoza isixhumanisi esilandelayo: Ikhasi elisemthethweni le-VeTV.
- Lapho usungaphakathi endaweni yesikhulumi, kufanele uthole inketho yokuya engaphezulu kwesikrini. Chofoza kuleyo nketho ukuze ubonise imenyu.
- Ekugcineni, faka i- futhi uchaze okukukhathazayo ku-opharetha okhona esicelweni.
Ngakolunye uhlangothi, cabangela ukuthi le ngxoxo ka Isevisi yamakhasimende ye-VeTV, itholakala zonke izinsuku zesonto. Nokho, amahora okuvula aqala ngo-9:00 ekuseni kuze kube u-8:00 ebusuku. Kodwa-ke, uma ubhala ngaphandle kwalawa mahora, ungasebenzisa inketho yefomu lokuxhumana oboniswa yisistimu bese ushiya umbuzo wakho kanye nemininingwane yakho yokuxhumana.
Uma ufisa ukusebenzisa lezi zindlela ukuveza ukungabaza kwakho kubasebenzi benkampani, ungachofoza isixhumanisi esilandelayo: Ifomu Lokuxhumana le-SKY
Isevisi Yekhasimende Ye-VeTV ku-SKY Online Services
Njengoba sishilo ekuqaleni, i-VeTV iyingxenye ye-Sky ngakho-ke iwebhusayithi yakamuva nayo isetshenziselwa ukuhlinzeka ngezinsizakalo ze-Sky. Isevisi yamakhasimende ye-VeTV. Ngakho kulesi sigaba, sizobona ukuthi lolu hlelo lwezokuxhumana luqukethe ini nokuthi yiziphi izinyathelo ezingathathwa ngohlelo.
Iwebhusayithi esikhuluma ngayo ibizwa ngokuthi futhi ungangena ngqo endaweni yakho ngokusebenzisa isixhumanisi esilandelayo: I-SKY Online Services
Ngalesi simiso ungenza izinqubo ezihlukahlukene ze-TV ekhokhelwa ngaphambili ye-VeTV, okuhlanganisa ukufinyelela isevisi yamakhasimende. Ngakho-ke, kuthathwa njengenye indlela abasebenzisi balesi siteshi sikamabonakude abangacacisa ngayo ukungabaza kwabo futhi kuxazululwe izinkinga zabo.
Ngaphezu kwalokho, kule nkundla, ungabheka nesimo sokushajwa kabusha kwe-VeTV yakho, ukhokhise kabusha ikhadi lakho lesikweletu noma ikhadi lasebhange, ucele usizo lobuchwepheshe uma kwenzeka kuba nokwehluleka, futhi ekugcineni, ungaqasha iziteshi uma kudingeka. ngombono ngamunye.
Izindlela Zokuthintana ne-VeTV ku-Sky Online
Uma ufaka iwebhusayithi esemthethweni ye-Sky, ungafinyelela isevisi yamakhasimende ngezindlela ezimbili:
- Esokuqala nge-VeTV Chat, lapho kufanele ungene ngemvume ku-akhawunti yakho yomuntu siqu bese ucindezela inketho yokuxhumana ngale ndlela.
- Enye indlela nge-imeyili. Ngamanye amazwi, iwebhusayithi ikunikeza amakheli e-imeyili alandelayo futhi uthumela imibuzo yakho nokukukhathazayo ngaleso siteshi: Servicevicioenlinea@sky.com.mx o ventamulticajas@sky.com.mx
uhlelo lokusebenza lwesibhakabhaka
Ngakolunye uhlangothi, kukhona uhlelo lokusebenza lweselula lwe-Sky njengenye indlela yokuxhumana nesevisi ye Isevisi yamakhasimende ye-VeTV. Kumele kuqashelwe ukuthi le nkundla iyatholakala kuzinhlelo zokusebenza ze-Android ne-iOS. Ngale ndlela, ungathola kalula leli thuluzi esitolo sohlelo lokusebenza lohlobo lwakho lwedivayisi. smartphone.
Ngakolunye uhlangothi, uma uhlelo selufakiwe kumakhalekhukhwini wakho, uzoba nezindlela ezimbili (2) zokuxhumana nabasebenzi abaqeqeshiwe benkampani:
- Ngokusebenzisa inketho eqondile yokufinyelela i .
- Ukukhetha eyodwa yezinombolo zocingo ezitholakalayo ukuze kusetshenziswe amakhasimende. Kumele kuqashelwe ukuthi ungenza ucingo kusuka kumakhalekhukhwini ofanayo.
Amanethiwekhi omphakathi
Ngaphezu kwezindlela ezethulwe kuze kube manje, kukhona nezinye izinketho ze-inthanethi ongajabulela ngazo isevisi yamakhasimende. Lezi zinketho amanethiwekhi omphakathi lapho inkampani ine-akhawunti esebenzayo.
Ngalo mqondo, ngezansi uzothola izinkundla zokuxhumana lapho ungaxhumana khona nabasebenzi benkampani:
- Facebook, ngomyalezo oqondile oya kul VeTV eMexico.
- Nge-Twitter, lapho ungathumela khona umlayezo oqondile noma ubhale i-tweet ku-akhawunti @Skywithyou.
Kodwa-ke, khumbula ukuthi amandla okuphendula ngalezi zindlela anqunyelwe kusukela ngoMsombuluko kuya kuLwesihlanu, kusukela ngo-9:00 ekuseni kuya ku-6:00 p.m.
Kuthatha isikhathi esingakanani ukuthi i-SKY Executive iphendule?
Amandla okuphendula enkampani azoncika esiteshini esikhethwe ngumsebenzisi ukuxhumana nesevisi ye Isevisi yamakhasimende ye-VeTV. Nokho, kulesi sigaba sizobona izikhathi ezilinganiselwe zesiteshi ngasinye sokuxhumana esitholakalayo:
- I-imeyili ye-Vetv: kusukela ngo-24 ekuseni kuya ku-72 ntambama.
- Ifomu lokuxhumana le-Vetv: 1 usuku lwebhizinisi kamuva.
- Ifoni ye-Vetv: Imizuzu emi-5 ukuya kwengama-20 ngocingo ngalunye.
- I-Facebook ye-VeTV: kusukela ngo-1 ekuseni kuya ku-2 ntambama.
- I-Twitter ye-VeTV: kusukela ngo-1 ekuseni kuya ku-2 ntambama.
- Ingxoxo ye-Vetv: Imizuzu emi-5 ukuya kwengama-20.
Kodwa-ke, cabangela ukuthi lezi izikhathi ezilinganiselwe futhi kucatshangelwa ukuthi umsebenzisi usebenzisa isevisi ngesikhathi esimisiwe ukwenza kanjalo.
Ngakolunye uhlangothi, khumbula ukuthi ungasebenzisa amafoni ase-Sky ukuze ushaye izingcingo ezihlobene ne-VeTV futhi ekugcineni, kubalulekile ukusho ukuthi i-Sky noma i-VeTV ayinayo isevisi yamakhasimende mathupha emagatsheni. Lokhu kungenxa yokuthi zombili izinkampani zisebenza nabahlinzeki abanikeza isevisi.
Ungashiyi ngaphandle kokuthi uqale ubheke izihloko ezihlobene:
Izindaba Zephakheji Ye-Unefon eMexico
Ulwazi Mayelana Namaphakheji Wokudlala Okuphelele eMexico
Bheka Lapha I-Balance Enquiry E-Telcel kusuka eMexico