Zikhiphe ohlwini lweMásMóvil ingunaphakade, igxathu negxathu

Uma uke wazibuzaUzikhipha kanjani ohlwini lwe-MásMóvil phakade? Nasi isixazululo, sibonga imininingwane enemininingwane. Ungayeki ukuyifunda.

Iyini i-MásMóvil?

Nakuba okwamanje into ejwayeleke kakhulu wukubona amadoda amathathu agqama kakhulu emkhakheni wezingcingo eziphathwayo, lapho sifuna ukwenza inkontileka yezinsiza zikamakhalekhukhwini, i-inthanethi noma ucingo lwasendlini; okuwukuphela kwento eqinisekile ukuthi zonke izinsuku kuba nenhlawulo eyengeziwe okufanele siyibheke phakathi kwayo bese siqasha. Eqinisweni, ukukhuphuka kwezindleko eziphansi (Izindleko Eziphansi) kuye kwanda phakathi neminyaka, ngenxa yebhalansi abanikezayo phakathi kwekhwalithi kanye nentengo yezinsizakalo zabo, eziphansi ngempela.

I-MásMóvil inezinkampani ezingaphansi ezintathu: i-Yoigo (ephinde isebenzisa i-MásMóvil, LlamaYA, Lebara España kanye nemikhiqizo ye-Hits Mobile), i-Lycamobile España ne-Pepephone.

Ngo-2020, i-MásMóvil yayinabasebenzisi abangaphezu kwezigidi eziyi-11,3, kanye nabasebenzi abangaphezu kwe-1.000. Kusukela ngoJanuwari kuya kuSepthemba 2020, iqembu leMásMóvil lafinyelela inhlokodolobha yama-euro ayizigidi ezingama-428, kanye nama-euro ayizigidi eziyi-1.271 wemali engenayo evela ezinsizeni.

Ngaphakathi kohlaka lwezinkampani ezibiza kancane, sithola i-MásMóvil. Le nkampani, ebhaliswe ngokusemthethweni njenge-Xfera Móviles, ibisebenza kusukela ngo-2006 e-Spain futhi yaziwa ngokunikeza amanani ashibhile, kunoma yimaphi amasudi ahlanganisa igatsha elikhulu lezokuxhumana ezingeni lasekhaya. Inikeza ngisho ne-4G, ADSL kanye nokuxhumeka kwedatha ye-fiber optic kubo bonke abathengi bayo, phakathi kwezinye iziphakamiso eziningi.

Naphezu kwezinzuzo eziziphakamisayo ekuqaleni, kunabasebenzisi abaningi abangavumelani nezinsizakalo zayo, abancamela ukushintshela ezinkampanini ezinkulu, noma abahlinzeka ngezinye izinkonzo ezengeziwe, njengomabonakude uma kudingeka, noma abahlinzeka ngamanani ashibhile kakhulu amatheminali anamandla kakhulu.

Namuhla maningi amathuba aholele ekutheni abathengi bale nkampani bafune ukuthola ukuthi kanjani zikhiphe ohlwini lwe-MásMóvil kanye nazo zonke izinkonzo ezinikezayo, futhi lapha uzofunda ukuthi kwenziwa kanjani.

Ungazikhipha kanjani ohlwini lwe-MásMóvil?

Ngalo mhlahlandlela uzofunda isinyathelo ngesinyathelo ukuthi wenzeni zikhiphe ohlwini lwe-MásMóvil ngaphandle kwezindaba, ngokusebenzisa amathuba ahlukene akhona namuhla. Futhi, kuvumelekile ukucacisa ukuthi yini engenzeka uma kwenzeka ukuhoxiswa kucelwa kusalindwe unomphela ukuthi kugcwaliseke. Kulokhu, kungase kube khona inkinga eyengeziwe ngenxa yokuthi izigaba zenkontileka azilandelwa; kodwa likhona ikhambi lokukulungisa.

Ukukhansela ulayini wakho we-MásMóvil unomphela, kunezinketho ezimbili eziyinhloko. Okokuqala ukushaya ucingo ngocingo noma okwesibili ukusebenzisa i-imeyili ukuqedela inqubo.

• Ngocingo: Ukuze ukhansele ucingo lwakho lwe-MásMóvil ngocingo, le nqubo elandelayo kufanele uyilandele:

1. Ngocingo lwakho lwasendlini noma umakhalekhukhwini, shayela eyodwa yalezi zinombolo: 2373 (Uma ufona usebenzisa inombolo ye-MásMóvil, kumahhala. 911 333 333 (Uma ufona ngenombolo yomunye u-opharetha, ikhokhiwe), +34 963 772 373 (Uma ucingo oluvela phesheya, nalokhu kuyinkokhelo).
2.  Ngemva kokuphendula ucingo lwakho, cela ukuthintana nethimba elicubungula ukukhansela.
3. Lapho bekwabela ucingo lwakho, futhi kamuva, bayakuphendula, bacele ukwesulwa kolayini owufunayo. Kufanele ukhombise inombolo futhi unikeze idatha yomnikazi wolayini ukuze uqinisekise ubuwena futhi uqhubeke.

Amahora ebhizinisi e-MásMóvil ajwayelekile, ngoMsombuluko kuya ngeSonto kusukela ngo-9:00 ekuseni kuya ku-11:00 ebusuku. Ngakolunye uhlangothi, isikhathi esiphezulu kuze kuqedwe ukukhansela izinsuku zebhizinisi ezi-2 kusukela ekupheleni kwesicelo.

• Nge-imeyili: Uma ufuna ukukhansela ulayini wakho we-MásMóvil nge-inthanethi, kufanele wenze kanjalo nge-imeyili, ulandele lezi zinyathelo:

1. Nge-imeyili lapho ulayini uxhunywe khona, thumela i-imeyili ekhelini hola@masmovil.com. Bonisa isicelo sokuzikhipha ohlwini esihlokweni se-imeyili. Emzimbeni womlayezo, bhala kabusha isicelo futhi ucacise udaba lwakho. Khumbula ukuthi uhlale unekhophi ukuze ugweme ukudideka.
2. Kuthatha amahora ambalwa ukuthi ithimba le-MásMóvil liphendule, libonisa amadokhumenti okudingeka uwathumele ukuze uqedele ukuphela kwesevisi. Qhubeka njengoba uyaliwe.
3. Uma sebewatholile wonke amadokhumenti aceliwe, banesikhathi esiphezulu sezinsuku ezimbili zebhizinisi ukuze baqedele isicelo sakho. Kukhona ithuba lokuthi bazothatha isikhathi esincane, noma ukuthi, uma ucela ukukhansela ngoLwesihlanu, ukulinda kuzoba isikhathi eside kakhulu.

Ngingazikhipha kanjani ohlwini lwe-MásMóvil uma ngisenesikhathi sokuhlala?

Ukuhoxa ku-MásMóvil uma usenayo indawo yokuhlala, inqubo ifana ncamashi nalapho ungenayo. Lokhu kusho ukuthi singakhetha ukushaya ucingo futhi sithinte umnyango wokukhulula, futhi siqhubeke nenqubo, noma uma sithanda, sisebenzise i-imeyili ukuze siqhubeke ngokushesha.

Inkinga lesi simo esingase sibe nayo ukuthi, ngokuvamile, lokhu kuhlanganisa ukukhokhwa kwenani elilingana nezinyanga ezisazosala. Endabeni ye-MásMóvil, kunezigameko eziningi ngenxa yokudideka ezigatshaneni zenkontileka, ngakho-ke kubaluleke kakhulu ukufunda wonke amaphuzu ngokucophelela ngaphambi kokuthatha isinyathelo, ukwenza kanjalo ngokuphepha futhi ngaphandle kokuphazamiseka.

Manje, ingabe uzozikhipha ohlwini lwe-MásMóvil? Ingabe uthole lesi sihloko siwusizo? Uma kunjalo, vakashela dala i-akhawunti ye-Samsung