In relation to the services or supplies of both electricity and gas, among others in any city or country, at some point we have encountered failures in them, this refers to inconveniences, interruptions, etc. In this document we will talk about Endesa Averías services, it works 24 hours a day. Enter and learn more.
Endesa breakdowns
At any time, residences or homes can be affected by the interruption of electricity, gas and even water services. However, in terms of this, a series of aids are given to solve them through the Endesa breakdown service, which can be contacted by different modes of routes, which we will develop throughout the article.
It is equally possible that several residences could be affected in terms of the lack of electricity supply at the same time, there is the possibility that the electricity network has suffered a breakdown. The body in charge of solving breakdowns caused by the services is E-Distribución (Endesa Distribución), which works in the service distribution area.
If Endesa Distribución is not the company that distributes in the user's area of residence, the company in charge of said service must be contacted.
Endesa breakdown telephone available XNUMX hours a day
This service deals with support in terms of problems or irregular situations that arise in relation to the service provided by Endesa, both electricity and gas, and it works for a constant period of twenty-four hours, 365 days a year. Below we will see some of the telephone services provided by the company Endesa breakdowns to the community.
Notify Endesa of a fault: by means of the telephone number 900 878 119 we can make calls and explain the situation that is occurring. We can detail some of its branches as follows of Endesa breakdown services:
- Andalusia, Extremadura, Murcia, C. La Mancha: 900 850 840.
- Aragón, C. and León, Galicia, La Rioja, Navarra, C. Valenciana: 900 848 900.
- Balearic Islands: 900 849 900.
- Canary Islands: 900 855 885.
- Catalonia: 800 760 706.
As golden advice, we can mention to readers that as the first option to keep in mind when an electrical fault occurs at Endesa or any other company, we will do the following:
- When the fault occurs in the interior installation of the home or business.
- In the event of a situation or incident in the Endesa transport network.
In relation to the above, E-Distribution places different telephone numbers free of charge at the order and availability of customers according to the community where the service supply point is located. Similarly, the company provides a customer service facility for electrical breakdowns, which is available to the customer twenty-four hours a day and three hundred and sixty-five days a year.
When should you contact the telephone numbers of the Endesa breakdown service?
As for the Endesa breakdown service, as we have already mentioned, it works 24 hours a day, therefore, the customer can use the service when he deems it convenient or when there is an irregularity with the service, both gas and electricity.
Once the user contacts the service of Endesa telephone breakdowns of the aforementioned service, may be attended by an automatic computer which will give information on the steps that must be followed before manifesting the fault, and among these we have:
- As a first point, they will indicate that the client goes to the light box where all the so-called leads are located, to verify that they are in fact in the correct position, that is, upwards. In the opposite case, the one that is different from the others in terms of the aforementioned position will have to be uploaded.
- In the event that all the leads are in the correct position, the position of the main lead must be changed, then we wait five seconds to raise it again and check if after this step the electrical service is already recovered.
- When the service is cut off, the user must be assisted by a commercial agent.
- Likewise, it will be possible to find out if there is any program on regulations or service cuts, through Endesa's scheduled power outages service.
- When you need to have contact with the company's customer service, you can make the query in said service space Endesa free phone breakdowns and totally comfortable and fast.
How to solve a gas fault with Endesa?
Breakdowns that occur in the gas distribution networks are not the responsibility of the Endesa company. So when there is a cut in the supply service in the user's home or business, contact will have to be made with the company that distributes the gas in the area of residence.
Solution spaces in case of gas breakdowns
Below we will see some of the different telephone numbers of the service distribution companies and which work to provide solutions in the event of irregularities or gas emergencies. In relation to the functionality of the community or place where the gas breakdown occurs, you will have to contact the telephone service and for this, we can mention the following by area and telephone, namely:
- The areas of Galicia Gas Directo, SA, Gas La Coruña, SA, Gas Galicia SA, Gas Natural SDG can use the telephone number 900 750 750.
- Asturias: in said community, the Gas Natural SDG company will be contacted through the number 900 750 750.
- Gas de Asturias, SA: Contact by number: 900 400 523.
- The Cantabria area will request the services of Gas Natural SDG by telephone: 900 750 750.
- Gas Cantabria, SA will use the number 900 400 523.
- Basque Country area, Bilbogas SA gas services, number: 900 400 523.
- Navarra area, Gas Navarra, SA services, telephone: 900 750 750.
- The La Rioja area, services of Gas Rioja, SA, by telephone number: 900 750 750.
The above are just some of the most mentioned areas of the gas services communities, however the user can find more specifications of other areas or communities through the web page or portal of the companies in charge of supplying the service.
Endesa scheduled power outages
In order to maintain and improve the transport network of the company E-Distribución, it is necessary to carry out work on the network and there may be an interruption in the electrical service.
Endesa's scheduled outages are usually carried out with the aim of guaranteeing quality of service and safety to the workers who carry out the improvements in the supply networks and to the clients who are close to the point of work.
Endesa breakdowns has a service that provides users with the possibility of knowing the points or areas where electricity supply cuts will occur. Using Endesa's scheduled power outage map, you can add any type of address and check if there are interruptions in the electrical service, which is determined for the next seven days.
Such notices will be shown on a map of energy service suspensions on the E-Distribución web page or portal with a twenty-four hour notice period.
What happens if the fault is in the interior installation of the house?
Whenever we have a fault in the installation of our residence or business, it will be necessary to check if there are other affected clients or users. If it is the case that the rest of the neighbors have electricity or natural gas service, possibly the fault is located in the internal part of the supply point.
As for these situations, the distribution companies, in the case that we are developing is E-Distribution, are not responsible for the internal installations, since they are the absolute responsibility of the homeowners.
To solve the breakdown in the individual installation, we will have to make contact with specialized technical personnel, who will be in charge of reviewing the installation and will leave it ready to return the electricity or gas service.
In the case of a fault in the internal installation of the residence, it will be necessary to contact expert personnel to solve it. The distribution company will only be responsible for the incidents that are caused in the distribution networks.
Endesa Electricity or gas faults existing in the distribution networks
When the breakdown occurs in the transmission network, and is owned by the company that distributes the service in the area, you can call the Endesa breakdowns telephone number.
At the time the fault is reported, two aspects may occur, namely:
- That the corresponding distribution company, solve the emergency through the automatic network management systems found in the control sites.
- The other situation is that such failure cannot be solved remotely and the assistance of professionals is necessary. In this case, the local distributor sends maintenance technicians to analyze and repair the incident.
Endesa Light Ok Service
As we have already been able to see, Endesa is not responsible for the situations that are generated in the internal part of the residences of the users. One of the ways to prevent breakdowns in the installation individually at the supply point is by contracting the maintenance service.
Endesa makes electrical system review and repair services available to all users, whether or not they have a contracted gas or electricity rate.
Endesa's Ok Luz Service guarantees unlimited repairs to the electrical installation to prevent you from running out of electricity.
There are different modalities of Endesa's Ok Luz Service
In relation to this subtitle we can mention some of the different types of service offered by Endesa, and they are:
- Ok Light Assist
- Unlimited repairs in the electrical installation.
- One appliance repair per year.
- One electric water heater repair per year.
- Two electrical repairs of sockets, wiring, once a year.
- The price of this service is €5,05/month. When you hire online you can receive a fifty percent discount.
The services may be contracted in terms of maintenance of the Endesa company, by means of the telephone for free, and when you are a client from the private section of the company itself.
Ok Light Comfort
Regarding this type of services, clients are granted some modalities or specifications, namely:
- They perform an initial analysis of the installation.
- Annual review of the air conditioning.
- Unlimited repairs in the electrical installation and air conditioning.
- One appliance repair per year.
- One electric water heater repair per year.
- Two electrical repairs of plugs, wiring, the same will be once a year.
- The cost of this service is €8,99/month. If you hire it online you can receive a 50% discount.
Endesa Ok Gas Service
Endesa's Ok Gas Service works, among other things, to provide the proper solution to any type of irregularity or fault that exists in the natural gas installation. This service regarding the maintenance of Endesa gas covers the following:
- Initial analysis of the gas installation.
- Unlimited repairs of the gas installation, boilers and heating.
- Annual review.
- When natural gas is contracted with Endesa and this maintenance service is contracted, the cost of the obligatory periodic inspection of your installation will be counted.
Endesa Electricity distribution in Spain
Endesa Electricity Distribution, now called E-Distribution, is the group company which is responsible for the transport and distribution of electricity service in more than twelve million supply points which are distributed throughout the territory.
Endesa Distribución's transmission network covers three hundred seventeen thousand kilometers and the communities that include the communities of: Andalusia, Aragon, the Balearic Islands, the Canary Islands, Castilla y León, Catalonia, the Valencian Community, Extremadura, Galicia, Navarra, Castilla La Mancha and Murcia.
Endesa Distribución is in charge of solving the problems and irregularities of breakdowns that may arise in the transmission network. If you suffer any type of suspension of the electrical service, you must immediately contact the Endesa breakdowns Distribution telephone number.
There are several companies that distribute electricity and gas in Spain, in case of need to contact the breakdown services, it will be done by telephone, however you must first take into account the name of the electricity distributor in the area . In this case, it can be located in any of the receipts or invoices in the "contract data" section.
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