This article will explain the process that must be followed in order to Request the Cepsa invoice and in this way have the opportunity to know everything that is required about the electronic bill about the consumption made by customers and much more information of interest.
Cepsa Invoice
These days, digital invoicing is the most viable and efficient solution with regard to the payment system in Spain, since it guarantees tax transparency for all companies that make life in the nation, for this reason people and companies must adapt to the new modalities within the digital world, which brings with it various benefits for those who obtain them.
La Cepsa electronic invoice It stands out for being a useful tool that provides great customer service, since through this type of service it significantly improves all the substantial and logistical processes that save the time and money of those who use it. That is why this post will explain everything that is related to the digitalized invoices of Cepsa in Spain so that in this way the process that must be followed to be able to process it from the comfort of the place in which we find ourselves is known. .
Thanks to technological advances throughout the world, both public and private companies have been subjected to technological innovations, the main task of these new modalities is that at all times the management of the operations of all the processes can be facilitated in the regarding each of the areas of companies and organizations.
For this reason, the approval of technological innovations in Spain brings with it great advantages with regard to the digitalization of companies and that day by day there are many more and that are usually appreciable. In the case of digital plans, the vast majority of companies have been in charge of investing in the automation of all processes and tasks that are considered more innovative, where electronic invoicing processes stand out.
One factor that must be kept in mind at all times is that by means of electronic invoicing paper invoices are usually left aside, which turns out to be a great advantage with regard to the billing cycle since instead of using From one piece of paper, everything can be managed digitally, which takes a big step forward in the automation process in terms of saving paper and all the benefits that this brings to the environment in general.
How can I see my Cepsa invoices?
We are going to learn about the process that must be followed in order to have access to Cepsa's invoices through the company's platform. Each of the steps that must be followed will be detailed below:
- Users who are already registered in the system, the first step to follow is to access the official Cepsa web portal and then locate the section of your Reserved Area and after that you must log in
When you log in to your reserved area session, you have two options to obtain the invoice and these are the following:
- Option 1: You must enter the menu that is located at the top of the screen where you will click on the "Invoices" option and automatically you will be able to observe all the election criteria to be able to consult the invoice since a list will appear with all the default criteria.
- Option 2: In the second and last option you can access the management menu where you must then click on the “Invoices” icon and the system will open a new tab where you must choose the “My Invoices” icon and that is here where you will be able to see all the selection criteria to consult the invoices and the list of invoices with the default criteria.
It is essential to bear in mind that with both options it will be possible to manage the invoices so that in this way each of them can be verified in greater detail, so that they can later be downloaded and printed and have a physical backup of all consumptions made. .
Benefits of the Cepsa Electronic Invoicing platform
Now we are going to detail the benefits that characterize Cepsa's electronic invoicing platform for all its customers and each of these benefits are as follows:
- The invoice can be processed in just a few minutes, which is considered a quick and safe process to carry out and leads to great time savings in the issuance of the Cepsa invoice, respectively.
- The errors reflected in the invoices are totally reduced, which is considered to be the safest and most efficient type of invoices.
- An efficient management of the company's information can be carried out, which is why it is considered a very secure management
- It stands out for being a simple and simple process and this is especially due to the technological advances that have been implemented.
- Digital invoices are fully protected in the electronic devices that are required
- It has different technical support alternatives so that any questions can be consulted, as well as resolve any inconvenience regarding the invoice.
What are the contact alternatives for the billing area of Cepsa services?
If you need to make any queries or file any type of claim regarding the electronic invoicing system, the easiest and most direct way to make contact with the advisors is through the alternatives that will be detailed in the following lines:
Among the first alternatives can be mentioned:
- 900 403 020 / 912 654 946 / 911 046 486 (Customer service and billing services for customers from Monday to Friday from 08:00 to 21:00).
- 917 288 801 (Customer service and billing services for professionals 24 hours a day from Monday to Sunday).
- 900 100 225 (Emergencies).
- 911 983 979 (Request for butane cylinders).
Forms can be filled out through the official website using the contact extension.
On the other hand, claims can be managed through official email or social networks:
- sat@cepsa.com.
- atencionweb@cepsa.com.
- Through their social networks: Facebook or Twitter.
How can I request a registration for natural gas with Cespa?
In order to request the registration of Cepsa natural gas, one of the first procedures that must be carried out is to have an energy user to be able to manage what is required in the corresponding marketer. To make the management to be part of the next clients of the company there are two alternatives which are:
- Making a totally free call to the number (900 403 020)
- Through the Internet through the company's website.
Once contact has been made with the company, the supply of the service will subsequently reach the dwelling or the required premises. However, Cepsa will ask the client to indicate the following information that is absolutely necessary for registering natural gas:
- It must be notified if a natural gas service was previously contracted
- You may be wondering if there is a Universal Point of Supply Code (CUPS)
- It is necessary to confirm if there is any type of debt or if there is a gas certificate.
It is not only enough to carry out the verification that the client must do in order to register the supply, since on the other hand the company will also request a series of personal data that are totally essential and that in this way the contract can be fully formalized. from service:
- Data of the holder: Name, surnames and DNI/NIE
- Address and housing data
- Natural gas rate to contract
- Account number to domicile invoices
On the other hand, the client is required to make the payments required to be able to obtain the rights that are stipulated by the Spanish government so that they are required to be able to enjoy the supply of such as the rights of registration and connection.
How can I apply for an electricity license with Cespa?
The process to register Cepsa's electricity supply is very similar to the case of electricity, however different aspects are verified, the company has some technical advisors who are fully qualified and oriented to be able to carry out this type of process .
It must be taken into account that if you are living in a place that already has an electricity supply, the first thing to do is talk to the former owner of the property or also the previous tenant so that the new contract can be managed in this way. and formalize as the new owner of the supply point.
Cepsa Hogar transfers all its domestic electricity and gas customers to Podo
Cepsa Hogar sold its entire portfolio of domestic customers who enjoyed electricity or natural gas services to the company Podo, for this reason from now on everything that needs to be dealt with regarding Cepsa Hogar's services will be dealt with marketer Podo respectively.
From the month of February 2021, the migration processes of client portfolios from one company to another will be carried out, it should be noted that all discounts, conditions and prices that are stipulated in the contract that was previously made with Cepsa which last at least 6 months, after this term is fulfilled all the clients will be transferred to Podo and in this way they will be able to accept the new conditions that will be established in the contract when making the change of the service company without having to pay any penalty.
Those Cepsa Hogar customers who do not want to emigrate to Podo have the opportunity to terminate their contract and in this way they will not renew it with the new company, if all the opposite is required, they only have to wait for the transfer to podo.
What kind of customers does this change affect?
The change from one company to another would be affecting a total of 75.000 domestic customers who already had a tariff contracted with Cepsa Hogar. As far as the electricity service is concerned, it affects people who have contracted a lower electricity power tariff with Cepsa or equal to 15 KW and with respect to natural gas, it affects those who have a 3.1 or 3.2 gas rate, with annual gas consumption of up to 50.000 kWh.
The company Cepsa Hogar will continue with its line within the electricity market and also natural gas, however its activity will focus specifically on renewable energy and large customers (with electrical power greater than 15 kW).
Can I continue to enjoy the Cepsa Hogar discounts?
The fuel discounts that were accumulated when enjoying the services of Cepsa home if they will be able to continue accumulating with a minimum period of 6 months from the moment the companies change, that is, from Cepsa home to Podo. The Cepsa home discounts They vary depending on the type of service that is contracted and these can be:
Service Discount on invoices Discount on Fuel
- Light 12% 2%
- Gas 12% 2%
- Electricity and gas 15% 5%
- Electricity, gas and maintenance 18% 8%
The more Cepsa Hogar services have been contracted, the discounts will have accumulated until the month of May, there will be many.
What discounts do I have with Cepsa's Porque TU Vuelves card?
By means of the Porque YOU come back from Cepsa card, you have the opportunity to accumulate the greatest number of discounts each time you use the card at any of the Porque YOU come back from Cepsa. In order to make the request for it, what must be done to fill out a form to access it, click on the following link.
All the points that are accumulated on the card will have the opportunity to be exchanged for free fuel or also for any product or service offered in Cepsa stores or stations, the items that can be purchased have the opportunity to view them in Cepsa gift catalog. It should be noted that in order to make any exchange, you must have an amount of 1.000 points accumulated on the card, this is equivalent to a real value of €1.
Club Carrefour and Cepsa Hogar discounts
Anyone who has contracted a Cepsa rate and is also a Carrefour customer has the opportunity to be able to combine the Club Carrefour card and the Cepsa loyalty program "Because YOU come back and in this way be able to obtain the new discounts on Carrefour supermarkets, it should be noted that the promotion will be available up to 6 months after Cepsa migrates to Podo.
You have the opportunity to accumulate up to 4% of the fuel that you supply at any of the Cepsa service stations to spend at Carrefour. In order to enjoy this type of promotion, the Carrefour card must be linked with the Cepsa card and later it must be presented at one of the Cepsa stations when the recharge payment is being made. Anyone who wants to link the two cards must access the Cepsa customer area or can also make a call to customer service.
Can I continue to contact the Cepsa Hogar telephone number?
If it is necessary to contact the company for any reason, it can be done through the Cepsa home telephone numbers, which are available from Monday to Friday from 08:00 a.m. to 21:00 p.m. Despite the migration, the customer service will continue to be active, but in the event that the call is being made because you want to make a new contract, what you should do is contact Podo directly.
Cepsa Hogar free telephone numbers
- Cepsa Hogar customer service telephone number 900 40 30 20
- Cepsa Hogar Emergency Telephone 900 100
By simply calling one of the two numbers indicated above, you will be able to request the necessary help to solve any problem related to Cepsa Hogar discounts or cards.
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