Review How to Contract Dish Service in Mexico - VidaBytes

If you want to get to hire en Dish a package or a service plan, we recommend that you read each part of our article, since here we will explain step by step how to carry out different types of procedures, requests, changes of plans, among others.

Hire Dish

As we already know, Dish is a virtual company that offers you different packages so that you can enjoy your movies and series no matter where you are. Therefore, we bring you the different methods that exist so that you can hire dishes and be able to start enjoying its excellent services. In addition, you can see the package that you have contracted either by a cell phone or by a computer.

How to contract Dish?

As we have mentioned in the previous section, the Dish company has a series of methods to be able to contract its service. These methods are mentioned below:

Phone.
Internet.
Telmex.

Phone

If you want to get to hire a dish on the phone, You must follow these steps that we bring you below:

You must first make a call to +52-554-170-4305.
Wait a few minutes while an operator takes your call.
Then, when they answer your call, they will ask you for your exact home address. Do not worry, this question is usually asked to know what to tell you about whether or not the service is available for that area. In case you want to hire the Dish service for two televisions, the same operator will tell you what the cost of it will be.
Provide another series of data and also the payment method you are going to use. They will also let you know the cost of installing the service, since depending on where you are located, it usually varies.
A technician must compulsorily install the package and it may take them to go to your location from 24 hours to about 72 in any case.

Before hiring Dish by phone call, it is recommended that you have your identification, a debit card or a credit card in hand and lastly, a receipt or an invoice where your home address appears.

Internet

You can also hire the Dish service online, no matter where you are, you can use this method without any problem. You will only have to enter the official Dish website and follow these steps:

You must first enter the site from Dish, as we have previously mentioned.
Then, you must choose a package that the company offers you, it can be satellite television, internet or you can also choose a package that has both. You can also add additional channels to your package or extra megabytes for your internet plan.
After you have selected the package that best suits you, you must click on “Request package”.
Enter your credit card information so that you can make the corresponding payment and additionally pay for the installation of the service by a specialized technician from the same company.
To finish, you have to add your address exactly and precisely, so that the technician knows where to go. Keep in mind that it may take up to 24 to 72 hours to reach your home or office.

In addition, you can get to contract the Freedompop service in the same way, since through the website you can request it, cancel it and indicate the delivery address. On the other hand, the Freedompop chip offers you a completely free month, where you can use each function that this service offers you without having to pay any rent.

Telmex

To be able to contract Dish interlaced with a Telmex receipt, you must have a telephone or internet package from the Telmex company. If you want to do it through the website of the same Dish company, you must follow these steps:

You must first enter the Dish website in the packages section.
Then, you must choose the package of your choice, be it TV or internet. There you can add as many additional services as you like, be it Freedompop or an additional TV package.
When performing the previous step, you must now go to the payment section and mark the type of payment «Telephone receipt».
In addition to this, you have to enter your Telmex telephone number and wait a few seconds while the online system validates your data.
When this is verified and it is correct, you must enter the exact address of your home.

You can also get to hire dishes Entering from the official platform of the Telmex company, for this the steps are the following:

Mainly you have to enter here
Select the television package that best suits you. There are only two available, the first is standard definition and the second is HD.
After that, you must click on the “Subscribe” box.
Enter your telephone number in Telmex and verify that it is correct, since if any digit is wrong, you will not be able to carry out said contract.
If you need any type of additional equipment, you must place it on the next page. Remember that you can only choose four teams per invoice.
Provide a series of personal data, such as: Full name, home address, personal email address and finally, the neighborhood in which you are.
Within 72 business hours, an authorized person must go to your address in order to install the service you requested through Telmex.

We remind you that in order to contract Dish in conjunction with Telmex, only the holder must do so.

Requirements

So you can get to hire dishes, it is important and extremely necessary that you meet the requirements that we will mention below. Also remember that they may vary depending on the method you choose to contract the service.

By phone or online

The necessary requirements to carry out said contract using a cell phone or the internet as a means are:

Official and current identification. It can be your INE credential (National Institute of Statistics), passport and/or your military service card.
Proof of your home address, in this case it must be for official use, such as an electricity, water, property tax bill or it could also be a telephone line bill.
Debit or credit card, depending on which one you want to use to make the corresponding payments, including paying for the installation of the service.

With Telmex

Here we indicate the requirements you need to contract through the Telmex online system.

You must have a Telmex telephone or internet line, make sure it is active.
You must not have any type of debt, since with one you will not be able to contract or, better said, receive it.
You cannot have any type of pending procedure. Be it the change of your address, the activation of some other service, among others.
You will have to sign a contract to activate the service, which has an established time of 18 months.

On certain occasions, the dish company may ask you for some other type of requirement, such as a credit bureauThis is in case you have a bad financial and credit reputation.

Where can I get to hire the service?

It is very simple hire dishes, since you can do it in any of the branches that are located throughout Mexico City. To do so you have to perform these steps:

First you must locate the address of the branch that is closest to you or the one of your preference.
When you go to the branch, you must bring a receipt and/or invoice with you, to serve as a means of verifying your home address. You must also bring the INE and the payment method you are going to use.
You must wait for your turn and thus be able to mention to the Dish package staff that you want and need to hire.
Pay the stipulated amount and wait for the technician who will install the package to tell you.

What are the branches that exist in Mexico City?

The branches located in Mexico City are listed below:

Polanco Pavilion, Loc. 245, Av. Ejército Nacional No. 980 with the corner of Ferrocarril de Cuernavaca, Col. Chapultepec Morales, Del. Miguel Hidalgo, CP 11510.
Santa Fe Center, Loc. 249, Av. Vasco de Quiroga No. 3800, Old La Totolapa Mine, Del. Cuajimalpa, CP 05109.

FAQs

In the last section of the blog, we want to bring you a series of questions with their respective answers that have been very frequent among Dish users and customers.

Can I contract Dish with Telmex throughout the country?

Yes, you can, since Dish's company is satellite television and as has been said on other occasions, its coverage is throughout the national territory. Although, for this the service has to be installed with the service address of your Telmex line.

Can I sign up for Dish by email or chat?

No, it is impossible to reach hire dishes via chat and/or email, as these means are solely for customer service and technical support. So by these means you will not be able to make a contract for any of these services.

If I present a credit bureau, can I contract the service?

Presenting a credit bureau does not mean that you will not be able to hire dishes, however, the company is fully entitled to request a series of documents in order to be able to carry out an agreement for said contract.

Can I cancel dish online?

No, it is not available, much less active, any type of service online or by mail where you can get to cancel Dish. The only authorized means for this is through a telephone call or, failing that, by going to the branches mentioned above.

What happens if I lose control of that company's service?

It must charge you a specific amount for the loss of the remote control. If you do not get to cancel it, you will not be able to continue enjoying the service, much less hire Dish with some other package.

If I cancel, will I be able to hire again?

This is totally correct, since by canceling your debt you will be able to hire any other package from the same company whenever you want.

What can I do if I am tired of contracting other services?

You will only have to withdraw from the service you previously had, as long as you leave everything up to date and without any type of debt. After that, you can hire some other service or you can hire a Dish if you want.

It is important that you know what all the services that are available in Mexico are, as well as what are the ones that are available to you, in order to hire the right service and the one that best benefits you. That is why Dish has an online system, so that you can enter its web platform and consult the plans, packages and means of payment, as well as the cost that it has established for one of the packages.

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