Movistar is one of the most recognized telecommunications companies in Venezuela, this company offers its customers a variety of mobile and fixed telephony products, as well as television services. In this article we will provide you with information related to this subscription service, including how to check Movistar prepaid TV balance, through the different methods provided by the company for this purpose.
How to Check Movistar Prepaid TV Balance
Many of the companies that offer subscription television act, with this service as with telephony, through the Prepaid method, this means that the more balance you have, you can enjoy more programming, such is the case of Movistar Tv .
This service is available to millions of people who trust the company and its payment method, but what would happen if you find yourself enjoying the best programming and the balance on your computer runs out? To avoid this situation, here we inform about the data you need to know how to check balance Movistar Prepaid TV.
The company has two alternatives for its customers to check the balance, all through simple and quick procedures, the first and most used by users is through the text messaging application and the second through the page Web. Both will be detailed throughout the article.
Check Movistar Tv Balance by Text Message
This first consultation method allows the customer to consult the balance of their prepaid Movistar TV service, by means of a text message. To carry out this action, it is necessary to take into consideration certain aspects, among them, having a telephone number associated with the contract account with Movistar Tv, let us know the indications below.
Steps to Follow
To find out how to check Movistar prepaid TV balance Through text messaging, the company's client must access their mobile device and locate the message application, then in the recipient's box, they must write the number 7999. Also, in the body of the message the word CONSULTATV. It is important to note that this must be in capital letters.
Next, separate with a space and write the personal identification number of the contract holder, this must not have signs or dots. Again, you must separate with a space and then write the number that corresponds to the TV account (the TV account is made up of 8 digits, which are used to recharge the service).
To continue, press the “Submit” option. Finally, the client will receive a text message, responding to the request sent. In it you can see the amount of the balance, which you have in your account at the time of the query.
As an example, the message sent to number 7999 should be like this: CONSULTATV + space + ID number + contract account number.
Note
In the event that the customer has changed their cell phone number, they must associate the new one with their Movistar TV contract. To do this, they can approach one of the Comprehensive Service Agents or the company's customer service centers.
It should be noted that in addition to checking the Movistar prepaid TV balance, through this option, you can also check the plan and the contracted packages, as well as the cut-off date of the service.
Aspects to consider
At the time of sending the text message to know how to check balance Movistar Prepaid TV Venezuela, it is necessary to take into consideration that the word "CONSULTATV" is spelled correctly, otherwise you will never receive the response message letting you know the balance in your contract.
Similarly, the ID number of the contract holder must be carefully written, remember that it should not have periods to separate the digits. It is also important that you are aware that this message does not generate any type of additional cost to the service, it is a completely free message. If you have any questions or concerns regarding the Movistar Tv Prepago balance check, we invite you to view the following video:
How to Check the Balance of my Movistar TV on the Internet
This second query alternative, like the first, is also quite simple and quick to carry out. For it, it is necessary for the client to access the web and locate the official page of "Mi Movistar", through the following link.
On this page, you can see the indicated boxes to write your phone number, in addition to the access code and a Captcha, in order to confirm that it is not a robot. Once you have entered this information, you must click on the “Enter” box and thus access your Movistar account.
Once inside your account, you must associate your telephone number in the Movistar Tv account, so that the system allows you to check your Movistar Tv Prepaid balance. It is important to mention that before you can access the "My Movistar" page, you must first register on the platform.
FAQs
When contracting Movistar Tv services in prepaid mode, different doubts and concerns usually arise from customers, which is why we present the most frequent ones below:
How is the telephone number associated with the Movistar TV contract?
In order for the customer to access the balance inquiry through text messaging, they must have their cell phone number affiliated with the service. To do this, you must update your data at one of Movistar's Comprehensive Service Agents.
What is the cost of the message to check the balance of Movistar Tv?
There is no cost for sending this message, when sending an SMS requesting the balance of your contract, you will not receive a discount on the balance of your cell phone.
What is TV consultation?
It is a service through which Movistar customers can check the balance, packages, plan and cut-off date of the Movistar TV service. This query is done easily and quickly.
Movistar Tv is one of the services that the company offers its clients. To learn more about the company and its products, we invite you to visit the following links:
Activate Movistar chip that is without service.
activate and use Yomvi Password In Movistar.
How to know my Movistar number from Venezuela?