If you enjoy Movistar and its pay TV, you know that you have lots of channels to watch. However, from time to time more are added, or updated. Do you know how to update Movistar TV channels?
If you've been caught by surprise and this hasn't happened to you, or suddenly you're watching something and you get a message that it can't be seen, maybe everything will be fixed with that update. And the truth is that it is not as difficult as it may seem at first. Therefore, we leave you here the steps you must follow.
How to update Movistar TV channels
In case you don't know, Movistar TV is updating and improving its channels. This means that from time to time, you will have to update them to get the improvements they have made (as well as to add new channels that fall within your service).
And the steps you have to follow to do it are the following:
go to your settings
In case you don't know, the decoder de Movistar has a configuration that you can enter. In it you will find many things that you may not be able to touch, but you will see if it is synchronized with the operator.
We recommend that you do not touch anything that you should not because it could cause a failure and if the company has to go to see what has happened and discover that you have touched it, they can ask you to pay for the assistance. So just check what comes out.
In this case, what you have to worry about is that the synchronization with the operator is active. Especially since it is what you need for the next step.
Automatic update
Let's go with the next thing you should do. Once you are sure of that synchronization, you must go to the automatic update box. It may be active so you can:
Deactivate it, save and re-enter to activate it. This way you make sure to give it a small restart and to verify that it has the updated channels.
Activate it, in case it was not there. Even so, in most cases the technicians, when they install the decoder, usually activate it so you don't have to worry about anything.
In both cases you must take into account that you have to save the changes because, if not, it will not be of any use.
Once you do, close the menu.
Accept the conditions
Whether it is to start the update process, to review, to download channels, etc. It is possible that before the decoder does anything, it will ask you to accept the conditions.
At this point, we recommend that before blindly saying yes, you read those conditions in case there is something extra on the monthly bill. And if you have any doubts, it is best to call Movistar so that they can assure you (or not) that nothing is wrong with what you want to do.
In this way you will have more security in what you are going to do.
the wait
Once you accept the conditions, the decoder will get to work updating the Movistar TV channels. And this is where you must be patient because, depending on your Internet connection (speed, etc.) it will take more or less.
It also depends on the number of packages there are, the ones that are updated, the new ones, etc. All this will affect that you have to wait more or less. But you should not force it or cancel or turn off halfway. That can only cause the decoder to not finish the installation and the installation will be corrupted, so it will not work.
Try to leave it working and while you see doing other things (that have nothing to do with Movistar TV).
It's time to enjoy
When the update of the Movistar TV channels is finished, you will only have to review the new channels (if any) and the changes that have been made to, finally, enjoy them.
In fact, once it starts to update, unless there is a problem (for example, because the Internet or the connection to the operator fails), you will no longer have to do anything other than wait for them to be updated.
Errors you may have when updating
As you know that sometimes new technologies can give you problems, we wanted to compile some of the problems you may have when updating Movistar TV channels. These are the most common:
It takes a long time without updating
It may be that you try to update and the minutes and hours go by, and it doesn't progress. This is common and normally, if your connection is going well, the fault is from Movistar.
Perhaps it is because it is saturated, or because there are problems in the linkage. In any case, we recommend that you cancel the update and try again at another time. If after three tests it is still the same, then you will have to call to see what happens.
The update fails
Another of the common errors and can often be due to Internet connection problems. For example, that it catches a disconnection point when it is being updated. Again the solution is to try it at other times when you see that the connection is stable.
If it still gives you an error then it may be a problem with the provider and you will have to contact them.
It does not turn on
Normally, after having updated, the system has to be rebooted to finish tinkering with everything that has been changed and added. However, if it won't turn on, or it tries to boot but goes on for hours without showing you anything, the update may have failed.
In this case there is nothing you can do and you will have to call the operator so they can see what happened to it (or maybe they can reset it remotely (or tell you how to do it)) to get it back to factory settings and work on it to update it.
As you can see, updating Movistar TV channels is not difficult, and you have to keep in mind that if anything happens, you will always have Movistar behind you to solve your problems. So don't be afraid to do it because that way you will enjoy the channels as much as possible (either for better quality, more channels or better organization). Have you ever done it?