And continuing with all the information about what the Totalplay company is, this time we are going to bring you all the information that concerns the application of my Totalplay account, detail in detail what this App offers, what options available among other things, so join us to continue in the next sections.
My Totalplay Account
It is an App or platform available to you and all customers affiliated with this company or company, through this you can obtain information about the packages and other available information, here through this article and in the next sections we will bring you all the explanation that concerns this App, among other things such as create my Totalplay account as well as information related to my account Totalplay portability.
How can I download the My Totalplay App?
Downloading the Totalplay App, whose name is My Totalplay, to your mobile device is a very simple and fast process. If your device is Android, you must follow these steps:
- Enter the PlayStore and in the search engine place My Totalplay
- Select the application that has Totalplay as a provider
- Click install.
- You need to wait for the download and installation to finish and that's it.
For IOS, Apple's operating system, it is exactly the same process. The variant here is that instead of entering the PlayStore you must enter the Appstore.
How to log in and register in My Totalplay?
Entering the My Totalplay application is very easy, access the official Totalplay website, then, in the upper right corner, you must click on "My Totalplay Account" to register new users, and the instructions to follow are the following:
- Enter the My Totalplay account portal.
- Click register.
- Proceed to place your data and receive a temporary password in your email.
- Enter your temporary password and username to the platform and log in.
- Once inside, you just have to change your password in the manage password button (below your name) and that's it.
And in the given case that you as a client already have a registered account in the application, the process becomes faster than normal, the only thing you have to do is use the data (phone, client number or email) and the password , with this you will be able to login.
What features does it offer?
The application gives you and all customers who are affiliated with the business or company the possibility of learning about your account, as well as paying your balance. In short, we will explain the basic functions available in this application.
Check my account statement
Among the options available on the platform is the option to verify your account statement, and find out if you have any outstanding debt with the business or company, what is the balance that you must cover, the payment date, among other things. There you can download Account Statements up to 3 months old.
get my receipt
If you need the physical receipt to make a payment or use it as proof of address, in the Mi Totalplay application you have the option of downloading the receipt for the current month, the download can be done in PDF format.
pay my balance
In this section of the application you can manage your cards to make direct debit payments, you must make payments online or download your referenced payment card. Besides, a list is included with the establishments where we can pay for the Totalplay service.
Check my contract and my account
If you want to consult your contract, either because you want or intend to cut off the service or to search for some data, Mi Totalplay will allow you to download your contract in PDF format.
Purchase of streaming services and payment for events
Some of the purchases made through the my Totalplay application are:
- Exclusive pay per view (PPV) events
- Hiring streaming services such as HBO or Netflix
- On Demand Content
Make a Portability to Totalplay
Here you have the option of porting to Totalplay, from another company, preserving the same number. Consult the requirements and start the process yourself, you can also verify the portability, specifically the status.
Configure your Wifi within the application
If you want to change the name of the network or the password, Totalplay gives you the possibility to do it from the respective application, the only requirement is to click on the My Wifi Network section so you will be redirected to a new page, and strictly follow the steps that we will put next:
- Click on the “My Wifi Network” section and then wait for the tab to open.
- Once inside the page, just enter the name of the network, choose the type of security to use and enter the new password.
- Select the synchronize option and wait for the platform to link with the modem and make the corresponding changes.
IMPORTANT: If for any reason you forget your Wi-Fi password, to reset it you must log in again to the Mi Totalplay platform and follow the process explained above again.
Contact
So that you or any customer affiliated with the Totalplay company or companies can communicate with them, we are going to leave their official website here.
Through it you can consult the documentation for different procedures, the plans and services, the customer service section, the mail and the numbers where you can call to resolve any concerns or requirements you may have, where you will be attended by specialized personnel in each of the corresponding areas and of course will receive the best attention from the Totalplay team. Without further ado, we will leave the link here: total play.
We also have other information related to this business or company, which is available to you by simply clicking on the following links:
Data About TotalPlay Match In Mexico
Steps To Use The Application Anywhere From Total Play
Information about Totalplay TV
Information About Totalplay Decoder