Discover in this publication the steps to remove the answering machine MásMóvil, in case you do not require this tool. In addition, if instead you want to activate this service, you will also find the procedure to reactivate the answering machine on your phone. Also, see the answers to frequently asked questions about this system and the considerations we must take when traveling abroad.
How to remove the MásMóvil answering machine?
The MásMóviles answering machine collects the voice messages left by people after unsuccessfully calling a client of the operator. Therefore, although this service sounds quite useful, many users prefer to avoid this type of messages and therefore decide remove the answering machine MásMóvil.
In this sense, it should be noted that the operator's voicemail is activated by default and requires the user to configure the option so that the service is inactive. Therefore, below you will find the steps you must follow to remove the answering machine from your mobile or landline device from MásMóvil:
- The first option is to dial the code on your mobile phone # 002 # and then press the call button. In this way, when connecting the line, the answering machine will be instantly deactivated.
- On the other hand, you can also remove the service by calling toll-free at 242. Once you connect the call, you must select number 3, which is the option to enter the and then you must press the number 3 key again to finally deactivate the voice mail.
As you can see, the steps to deactivate answering machine MásMóvil They are simple and easy to perform by the customer. However, in case you want to use the service again, below you will find the steps to activate voicemail again.
How to reactivate the MásMóvil answering machine?
There are many cases in which users have deactivated the MásMóvil answering machine, but want to use this tool again. Luckily, just like the process to remove service, the steps to reactivate voicemail are also easy.
Therefore, we will show you the two ways by which you can access the configuration of the MásMóvil voicemail tool and activate it again:
- The first is very simple, you just have to dial the following code on your cell phone: ** 62 * 242 # and then press the call button. Once these steps have been carried out, the answering machine will be activated again instantly.
- Another way to do it is by calling toll-free at 242 and following the steps indicated by the system to reactivate the voicemail service.
So, if you want to listen to left voice messages again, you can easily activate the service with these simple steps. In addition, if you have contracted the MásMóvil landline telephone rate, know that the voicemail system is the same as that of your mobile, and therefore when you activate or deactivate the service through your cell phone, the landline telephone will be configured automatically. the same way.
In this sense, you can also remove the MásMóvil answering machine from your landline at any time and re-enable it without any problems.
Does it cost anything to disable the answering machine?
No, the service to deactivate the MásMóvil answering machine is totally free, as is the procedure to activate it again. therefore, you can remove and reactivate the answering machine on your phone as many times as you want and it will not have an impact on the amount paid on your bill.
On the other hand, many users want to know How to remove the answering machine from MásMóvil, because they believe that this service is paid. However, it is totally free and therefore it does not make a difference in your payment bill to receive messages by voicemail.
However, even if the answering machine is free, we must take into account the specifications of this service when we travel abroad. This is due to the fact that the telephone voicemail service can generate additional costs to your bill when you are outside the European Union.
In other words, if you are outside the EU and receive a voice mail message, it could generate an additional charge on your telephone bill. In this case, the charge reflected on your invoice will be similar to the one that appears when we leave a voice message. In other words, said amount is €3,146/minute + €1,815 for call establishment.
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