toka balance, is a Mexican entity that has a history of more than eighteen years, with the mission of making digital issuances through purses or e-Wallets of the pantry type and for fuel with the permission of the tax administration. If you want to know how to make inquiries about the amount available and more, you can continue reading the following article.
All About Toka Balance
One of the companies dedicated to the issuance of electronic wallet for groceries and fuel that have authorization from the SAT (Tax Administration Service).
There are also those types of plastics that are used to pay for work travel expenses of public institutions as well as private ones. Here are all the details on how to do it. toka balance to know how much you have in that account.
For people who are aware of the way this entity works, and need its services as a company, it is necessary to take into account what is the methodology to review the amount you have and other operations that can be done while registered in this service.
Check the Toka Card and Know the Balance
With the innovations that it has toka query balance for its users, there are the routes that the entity counts to know the money they have and the movements made. In what follows, the entire process for this will be explained in a satisfactory manner.
Among the visits carried out by the bearers of this service is the review toka balance for the e-Wallet, there are also the ways as it was said to make a query such as:
- Telephonely.
- Web.
- App
Online Balance Check
Among the alternatives you have Toka Check Balance To get information through the platform that is available in cyberspace, for its use, of course, it is necessary to have an Internet connection, with a computer or a smartphone, where management can be carried out.
Internet Consultation, the Explanation
After having explained the above, it will be indicated how to use it:
- The official page should be opened in toka line.
- After being inside the platform, you must choose "Balance inquiry”, which is located in the list at the top.
- Then, it must be placed in the box that corresponds to the email and the security key.
- To continue, press “Log in".
- In "Balance inquiry” must be pressed to continue.
- This will display the entire content of the query on the page.
The steps are simple and without wasting much time, you can have the result you want in the search for the amount you have, an operation that can be done from anywhere you are and regardless of the time.
Consult by means of a telephone call
It may be possible that at some point you do not have an Internet connection or do not have the necessary tools at your disposal to carry out the investigation, so you must use the usual way, through a telephone link. To carry out the procedure, everything will depend on where the user is in the country:
- CDMX the number is: 4125 0320.
- If the location is in the interior of the country it is: (55) 4125 0320.
When it is attended to, you must select option number three (3) and place all the numbering that identifies the Toka card, that way you know what the layout of the peso currency is.
Other Queries and Procedures with the Toka Vale Despensa Card
In addition, there are other operations that can be carried out by this means having a registration as a Toka client, which is why other procedures that are carried out when registering with the entity will be detailed.
Mobile app.
With this mobile program from toka balance, there are the extra advantages. Nothing more with a mobile device with internet, among them are:
- Add a Toka voucher card.
- A card can be enabled or disabled.
- Inquiries of money inflows and outflows.
- Subscription to public services such as:
- Electricity.
- Water.
- Telephone line.
- And much more.
- The possibility of receiving discounts and special launches.
- To be able to opt for these advantages, the user only needs to register and download the Toka program, access for this can be done through the Android store.
- Additionally, it must be emphasized that, when the client has a problem with the application, information can be sought by email, using the following orientation tokaapp@toka.com.mx.
How to consult by the App for Smartphone?
If the card user Toka Balance, you need to obtain the information of the money you have through the program that is installed on the phone with an Internet connection, it is easy, you just have to follow the instructions, after downloading in the system and doing what is indicated one by one:
Consult through the Application
Steps to consult through the Toka APP, it is important to follow them.
- You must enter the programToka App” placing the user and the security key.
- Then a main window will open, showing the image of the plastic that was previously registered, in case there is more than one, all of them will appear.
- The user must select the one that has the serial that interests him at the moment.
- By clicking on it, in a moment the information of the amount you have available will appear.
- By carefully following all the suggested steps, you can find out what you need easily and without wasting time.
Card Activation Process
It is usual for the Toka plastic to be active at the time it is delivered to the owner, but if this does not happen; It will be explained in detail how it is easily activated.
enable plastic
Steps for the activation of any of the cards that are distributed by the Toka entity:
- The first thing to do is enter the platform of the entity.
- Press the option "Check balance".
- At that moment, a screen will open with the fields to enter the username and security code or in this case it is supposed to be the first time to enter and you need to register.
- For that you must complete the boxes of the registration form, such as:
- Name and surname.
- Mobile number, with your confirmation.
- Email, with confirmation.
- Security key, next to the confirmation.
- To finish the registration process, press “Register".
Thus, the request for registration and activation of the entity's plastic is made.
How is the balance checked in the Toka Despensa?
Before explaining how to consult the money available in the e-wallet, the concept of Toka Despensa should be discussed.
Monedero de Toka Despensa, is an e-wallet that is available to users, offering them different advantages that the entity has, such as making consumption in different businesses throughout the Mexican territory, except for liquor and cigarettes.
Once this point has been clarified, the issue of consulting the money available in Toka plastic can be examined.
- The Online Method. Requesting the amount of money that is in the Toka wallet account can be found through the web with the link indicated above, by doing “Balance inquiry”, on the home screen in the first options.
- Using the App Method. By this means you can consult what is available in the pantry card account through the program that is installed in the telephone equipment, which can be Apple or Android technology.
- Using the Telephone Line Method. For this method to be aware of how much money is enabled on the card, it is by calling the customer service number:
- If you are in Mexico City 4125 0320.
- And in another region of the nation 01 (55) 4125 0320.
Being able to use any of these methods explained above, in a short time and in an easy way, it is possible to know how much the user has to consume with his Toka Despensa card.
Questions and Answers, to Clear Doubts
With everything said in the article, which shows how to consult what is available in Toka Balance, also how the other procedures are carried out on the platform and in the application, where there are a large number of advantages with which you can save time, they are simple operations to use, having a computer or a good smartphone with an internet connection .
Additionally, there are customers who start using the vouchers and do not have the basic knowledge to use them and benefit from all their content.
In these cases, it is advised that in addition to reading the entire article, they select the question where the topic they need to expand their knowledge on is found, and take the answer into consideration. In what follows, the most repeated questions that reach the messaging service and the customer service will be shown.
"Note: The information that will be shown later was extracted from the official website of, in case your question is not answered, you can access the section of frequently asked questions located there. "
What to do when the person is registered, however, cannot consult?
When this case occurs, the procedure to follow is as follows:
- You must contact Toka, at the number (55) 41250320.
- When you are assisted, you must press the public attention option.
- Soon the user will be attended by an operator who will be in charge of responding to the case.
- Verifying all personal information and registration data. As the user and the security key.
- That way you confirm that everything is correct.
- The account transactions will be displayed.
How is the assistance of enabling and disabling the plastic triggered?
Using the power command to lock or unlock this product; For this, it is necessary to request the activation of the action with the customer service department, by calling: (55) 4125 0320.
After giving the order, the user from his computer or smartphone can activate it or not, any day and time. It is a process that starts immediately, it can be done minutes before making a consumption or minutes later, just by selecting the “Blocking".
What is the Procedure when the Toka Card is Stolen?
If the Toka card is lost or stolen, it is important that you first call the public attention (55) 4125 0320. You can also go to the Toka application or on the internet platform, it is important to block immediately, the assistance It can be used any day and time.
When the call is made to make the notification, it is significant to know that the user must provide information on all their data so that they are validated, then the plastic is canceled and a request number will be delivered.
You must then wait for the period of time that was indicated in the customer service, to visit the company, where the first document was delivered to make the consumption, and be able to continue benefiting from the Toka card.
"Note: For security reasons, the entity will block your balance from the moment you have made your report until you receive your new card and activate it by calling the user service centers".
How many types of Toka Cards are there on the market?
The Toka company gives its associates the service of different tools, among them are:
- Toka Pantry. e-Wallet de Despensa, has the purpose of supporting and optimizing the way of living of the employee together with all those who make up his household.
- Toka Fuel. It is the electronic wallet that is made for drivers to fill the tank of their vehicle and make the payment with this card.
- Toka Total. It is the product that the company has, which was created to process and control the fees, it has no limits in its use, it is comfortable and with all the security.
Apart from having all these products, the company has the option that its users can apply for Toka Contapqi plastics, also for the Total Card (credential).
Is it necessary to activate the Toka Despensa Card?
Many people who start using this type of service always wonder if it is necessary to activate when they are delivered.
They do not know that the card is activated automatically, when it is delivered and registered in the system and the first deposit is made, the confirmation is at the moment the first query is made. toka balance.
It is important to keep in mind that, if it is a replacement due to loss, it must be communicated to the public at the telephone number indicated above so that it can be activated.
What is the Estimated Time to Consume the Toka Balance Pantry?
The balance that the user has in his account with Toka does not have an expiration date, but constant consumption must be maintained with the card, since, if a period of three months passes without operations, the card will be deactivated by anticipation of the owner. .
If this case arises, the holder can request that the plastic be activated again by calling the public service operators, using the telephone number mentioned above for these communications.
Can You Withdraw Cash with the Toka Pantry?
Many wonder if you can get cash with this card, the answer is no. With the support of the definition of pantry and that Toka is found in regulation number 3.3.15, which has been stipulated since 2019 in the "Miscellaneous Tax Resolution”, says that the pantry bonuses, being paper or digital, cannot be exchanged for money.
At what time do they make the deposit on the Toka Despensa Cards?
This is an issue that is not the responsibility of the Toka company, for this reason, the suggestion is to request this type of data from the company where you are employed, going to the department that is in charge of the personnel payroll, they must be able to give you that information.
Is the Card that has the name of Toka Combustible exclusive for the purchase of gasoline?
According to what is stipulated in the regulation of the “Tax Miscellaneous Resolution” that was made in the year 2019, this kind of voucher can only be used to supply gasoline.
Is it possible to obtain the Card to buy gasoline without having the PIN?
The Fuel card cannot be purchased without having the PIN, this occurs for protection, each time the user uses this product they will be asked at the time of payment for the Personal Identification Number.
What happens if the holder does not remember the number of the PIN that corresponds to the gasoline card?
When a holder does not remember which is the NIP that corresponds to his Toka gasoline, he must communicate with the operators that serve the public of Toka, they will immediately respond giving the information he needs regarding this issue.
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