In this post you will be able to know what must be done to be able to unlock the AT&T service in Mexico, it should be noted that it is a very fast and easy process to carry out, the best of all is that it is a completely free process and without any complications.
Unlock AT&T
This post will describe in detail the process that must be followed to be able to unlock and unlock an AT&T cell phone, it will also be possible to know everything related to the procedures that must be carried out to be able to manage the requests for unlocking of the equipment. . Thanks to the new reforms regarding telecommunications in Mexico, it is possible to acquire a telephone that is totally unlocked and that can be used by any telephone company.
Within the new reforms of the nation, a total of three cases are also contemplated in which companies are not obliged to deliver a phone that is already unlocked, we are going to know each one of them more precisely:
- First of all, it should be mentioned that a phone that is subject to a postpaid plan cannot be delivered.
- On the other hand, it should be mentioned the case that cell phones are within a plan that is postpaid with financing.
- When the user has pending payments.
At all times it should be kept in mind that the telecommunications company provides its users with equipment that is financed through contracts, usually they usually deliver already unlocked equipment, so that they can use it with the company that is required.
How to unlock and unlock an AT&T device?
To unlock a device AT&T Mexico It is not necessary to be able to go to any of the customer service centers to be able to request the process of unlocking the phone in question, so that the company approves the entire procedure that unlocks and unlocks the phone, you cannot have any type of debt and its the The phone is under a contract, it is postpaid or financed, the minimum term should have expired and/or the device should have been paid, it should be taken into account that this process is totally free.
In this case, I know that you want to change the company and the contract has not yet been finalized, but it is essential to unlock the phone, the only thing that must be done is to cancel a type of penalty in order to be able to terminate the contract in advance. and you will have a remaining balance on the phone in case it is financed and in this way you will be able to request portability from the company that interests you the most.
If after reading what has been described above, there are still any doubts about being able to unlock the AT&T phone, what should be done is to make a telephone call to the customer service center at the number 800-1010-288, which is fully available 24 hours a day. day during the 365 days of the year.
How to unlock an AT&T device by IMEI?
To know How to unlock an AT&T device? In the prepaid modality, what must be done is to go through the application process at the time it is required and in the case of wanting to unlock the postpaid equipment, it can be managed once there is no longer any obligation or pending payment with the company.
In order to unlock a cell phone through an IMEI, you must follow these steps that are going to be mentioned below:
- The first thing to do is access the AT&T web portal to do it automatically, you can enter the following link.
- When entering the portal, you must locate the “Unlock your device” section in the menu and click on it.
- You must select the option that you are an AT&T service customer
- The next thing is to place the IMEI number in case of not knowing it, the number #06# must be dialed from the same cell phone.
- You must read the terms and conditions carefully and then select the “Next” option.
- You must enter all the information that the system requests as they are; name, surnames, phone number and email.
- And as a last step, you must press the "confirm" button and in this way the process will be ready.
The process to unlock the phone takes approximately 24 hours and after this process has elapsed, the application process will be valid and in this way the incident will proceed so that the unlocking of the AT&T cell phone begins.
Actions before requesting unlocking AT&T Mexico
In order to carry out the unlocking process of an AT&T device, it must be borne in mind that a series of requirements are going to be met that are absolutely essential:
The first thing is that you must be totally sure that our cell phone was not reported as:
- Lost
- Stolen
- That he was reported for being involved in fraudulent actions
On the other hand, the following should also be taken into consideration:
- You must have active AT&T service for at least 60 days and have no outstanding balance for any reason.
- The term of the contract must have been completed in its entirety
- Confirm that the financing of our phone has been paid
- To be able to change the AT&T plan, you must wait approximately 15 days after the unlocking request was made.
In the event that portability is required for another company, these are the factors that must be taken into account:
- A penalty must be canceled for having made a termination before the established date of the contract.
- The balances that are pending with our telephone must be settled in full.
- In the event that the phone belongs to a company, before starting the entire unlocking process, a written authorization must be presented where the company indicates that it wants to unlock the equipment.
- If the device has an AT&T prepaid plan, it must have been activated for at least 6 months approximately.
- It should be noted that it is of the utmost importance that before any of the customer service centers are attended to be able to make the unlock request, you must have a backup of all the information that was saved in it so that in this way you can prevent data stored on the phone from being lost.
Why are some AT&T cell phones blocked?
It is important to mention that the company dreams of blocking the phones so that in this way costs can be recovered and also have the ability to control their theft, at the time an AT&T device is purchased through the postpaid system by In general, the price is usually lower than those that are purchased directly in stores or, failing that, they are prepaid.
For this reason, AT&T usually blocks the equipment so that in this way they can limit the number of requests that can be made and also be able to prevent people and companies from speculating or taking advantage of the price difference to be able to profit.
What do I need to unlock an AT&T device at the Customer Service Center?
To be able to release the telephones from the company's customer service centers, it is essential to be the owner of both the telephone line and the equipment, since here they will verify this information by means of the original and legible identification, on the other hand also of sum It is important that the purchase invoice in our name is at hand and that it is carried along with the equipment and the chip of another operator.
This process is totally free, it should only be canceled if there is a forced term and that the plan that was contracted for the equipment is still in force, in the event that the purchase that was made was prepaid if no type of extra payment is required. since most AT&T devices in this mode are already unlocked.
Having an unlocked device will be able to use it with any chip from the companies that make life in Mexico, however this does not mean that when the phone is unlocked it will work properly outside the country.
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