Estanell Energy, It is an electricity company that provides 100% original and renewable electricity rates and makes studies regarding costs, as well as indicating the ways to contract the service. By means of the telephone numbers you can give an answer to any concern and manage other types of requirements, for more information it is recommended to continue reading this article.
What is Estanell Energy?
There is a company called Estabanell y Pahisa Mercator SA, which for all purposes is known by the trade name of Estabannell Energía, it is an independent marketer of the free market in Spain and offers electrical energy services of 100% renewable origin, its physical location is in Granollers, Barcelona.
This company, Estánell Energía, began its activities in Spain in 1910, when hydroelectric facilities were established at that time, with the aim of supplying electricity to users.
For these moments, Estanell Energy has the capacity of more than 56.000 points for electricity supply covering a territorial area of 27 municipalities in Osona, Ripollés and Vallés Oriental.
One of the main characteristics when developing its services is the intention to reduce the environmental impact of its energy production, all with the concept of taking advantage of that electrical energy based on multiple programs analyzed and investigated, and also with the particularity of creating another renewable energy company in Chile.
Data of the company Estanell and Pahisa Energía, SAU
The name of the company is Estabannell y Pahisa Energía, SAU and its trade name is Estabannell Energía. Its Tax Information Code (CIF) is A-61121752, likewise telephone contact can be achieved through the number 938609100 and finally the company's registered office is c/Rec28-08401 Granollers.
Telephone and online contact of Estanell Energy
Any person or client who is interested in locating the company Estanell Energy, has at their disposal the free telephone numbers, distributed for their service in response to the characteristics of use or needs of their interest, that is, the primary reason for contact, which is why the corresponding details of what has been indicated are indicated below:
Telephone Management
Customer service 900250260
Breakdown Service 900154444
Consumption readings 900101050
There is also another number Estanell Energy phone , very useful for other types of procedures and queries, which is 902472247.
An additional means of communication is the online service offered by the company and the respective details as well as people can issue their opinions of Estanell Energy:
Client channel: Estanell.cat
Email: atc@estabanell.cat
Facebook: Estanell Energy
Twitter: @estabanell
Offices
Obviously, there is also contact with the company in person, going to any of the three available offices located in the province of Barcelona and which are the following:
Estanell Energy office in Granollers
The exact address is C/Rec 2808401 Granollers, likewise the contact by telephone is through the number 900250260, in addition the days and hours of attention are from Monday to Thursday from 8:30 a.m. to 13:30 p.m. from 15:00 p.m. 17:00 a.m. to 8:30 p.m. and on Fridays from 13:30 a.m. to XNUMX:XNUMX p.m., via email atc@estabanell.cat.
Estanell Energy office in Tona
It is located at C/Barcelona, 2208551 Tona, it can be reached by calling 900250260, it has opening hours from Monday to Thursday in the following ranges from 8:30 a.m. to 13:30 p.m. from 17:00 a.m. to 8:30 p.m., you can write a message to the email: atc@estabanell.cat.
Estanell Energy office in La Garriga
Its location is at C/Calábria, 15 Local 4 08530 la Garriga, reachable by telephone contact 900250260, with opening hours from Monday to Thursday 8:30 a.m. to 13:30 p.m. and from 15:17 p.m. to 8:30 p.m. Friday from 13:30 a.m. to XNUMX:XNUMX p.m., the email address is atc@estabanell.cat.
Customer area
As a special service for customers, this company benefits them by putting in order a virtual customer service office, in which they can easily register and where there is only one single and main requirement, which is the ID of the holder.
With this resource it is very easy to carry out the following service procedures:
- Personal data and customer contact channels
- Consultation of all the historical development of previous and current billings.
- Management and procedures related to the client's contract.
- Processing of payments for various services.
Rates for households
These rates are elaborated in such a way that they comply with the particular conditions, for example types of uses, service times and other aspects for the comfort of the clients, it must be taken into account that in this situation there is no type of permanence and also It deals with 100% renewable energy.
At all times, when you intend to contract a service with this company, it is necessary to take into account the respective hours of consumption and also be sure if the service will be with a time discrimination or, failing that, with a fixed price rate. .
Premium Plan
The so-called Premium Plan is an important electricity service for customers 24 hours a day, in such a way that through this criterion, it is feasible to use the electricity supply at the time it is required, with the convenience of avoiding the displacement of consumption in the hours of lesser value and is available for those clients, where a contracted power of no more than 15kW is handled and in this sense, the following prices are available:
The power is less than 10KW, whose power term is considered to be €0,121649/kW/day and the respective consumption term €0,139755/kWh.
In the following case, a power of 10kW to 15kW is considered, corresponding to a power term of €0,124202/kW/day, for an indicated power consumption of €0,149430/kWh.
Note: These rates do not include taxes.
Premium Plan Conditions
- The fixed price of the electricity rate is maintained according to the respective time.
- There is no permanence.
- The energy supplied is completely renewable.
- For the convenience of the client, there is an electronic invoice.
Day and Night Plan
This plan called Day and Night is related to a rate that has hourly discrimination, in two periods of use, that is, Punta and Valle, and it is very useful for customers, where their majority consumption is at night and also in the period of the first morning hours, in addition the power that is considered for these cases at no time can be greater than 15KW, the prices of this plan are detailed below:
In this case, a power of less than 10KW is considered, whose power term has a cost of €0,121649/kW/day, the consumption term includes Peak and Valley periods with respective prices of €0,164646/kWh and €0,088110/kWh.
Finally, it establishes a power of 10KW to 15KW, for a term of power that corresponds to a cost of €0,124202/kW/day, likewise it covers a term of consumption the same as in the previous case of peak and valley periods with prices corresponding to: €0,177198/kWh and €0,099270/kWh.
Note: They do not include taxes.
Terms of use
For this Day and Night Plan the following conditions exist:
- 14 hours of savings are available between nighttime and mid-morning.
- In no case there remained.
- It is a 100% renewable energy
- Finally, the digital invoice is offered for the convenience of the client.
Rates for companies
This service provided by Estanell Energy, is aimed especially at companies where the contracted power is greater than 10KW, but below 15KW, in these cases there is the alternative of fixed rates with hourly discrimination and that are also 100% renewable and without permanence. .
Plan 24/12
This service plan has the characteristic that it manages a single price for electricity consumption, very useful for businesses 24 hours a day, in this way the amount to be paid by the client remains fixed for any hour of the day. day and in addition, it is planned especially for consumers who maintain contracted powers of up to 15 KW and all of this, in relation to the following prices:
With a contracted power of less than 10KW, whose power term has a cost of €0,121649/kW/day, for the consumption term a cost of €0,139755/kWh is indicated.
For the other case with contracted powers, from 10 KW to 15KW, with a power term cost of €0,124202/kW/day, the consumption term cost corresponds to €0,149430/kWh.
Note: These prices do not include taxes.
Business Day and Night Plan
Evidently, there is also the Day and Night plan, intended for companies, where two types of electricity consumption price are established: Off-peak time and Peak hour, in this way the client is able to get maximum savings on your billing. In addition, it must be considered that it is applicable to clients whose contracted power is less than 15KW and the respective prices will be indicated below:
With a contracted power of less than 10KW, with a term of power with a cost of €0,121649/kW/day, including Peak and Valley periods with indicated costs: €0,164646/kWh and €0,088110/kWh.
Finally, a contracted power of 10kW and 15kW is applied, whose power term with a cost of €0,124202/kW/day, covers the Peak and Valley periods with respective costs: €0,124202/kW/day and 0,099270 €/kWh.
Note: They do not include taxes.
Large Company Plan
This Large Company plan, as its name indicates, is dedicated to those high-volume business sectors that also require an electrical power greater than 15KW for their operation and the characteristics offered in this alternative are highly requested by this type of client.
Terms of use
Customers who opt for this plan must take into account the certain conditions necessary for the respective enjoyment, these conditions are indicated below:
- A service is provided at three different times.
- In no case is there permanence.
- It is a 100% sustainable energy
- As indicated, it is a very suitable plan for industries and large companies.
- In this case, the client enjoys the service to be used at different times of the day.
- There is constant monitoring and also the power will be optimized regularly.
- The respective bodies certify a service in these cases 100% renewable.
- Obviously, the alternative of a digitized invoice is presented.
Rates for electric vehicles
There is an excellent plan for providing electricity to homes offered by Estanell Energy, with the three-schedule modality to save energy for electric cars as much as possible. In any case, the company assumes responsibility for the installation of recharging points and this rate. It does not have any type of permanence and it is a 100% renewable energy, where a power of up to 15KW is considered and all this with the following prices:
With a power less than 10KW, for a power term of €0,121649/kW/day, with a consumption term comprising the periods of Punta, Llano, Valle, with respective costs of: €0,157067/kWh, 0,091912 €0,075394/kWh, €XNUMX/kWh.
Finally, for this situation with a power of 10kW up to 15KW, with a power term of €0,124202/kW/day, with costs corresponding to periods of Punta, Llano, Valle of €0,169623/kWh, 0,106842 €/kWh and €0,081104/kWh.
Terms of use
- The customer can enjoy a service at three different times.
- The service at no time considers permanence.
- The source energy supplied is 100% renewable.
- There is a very convenient digital invoice service for customers.
Electricity rates for self-consumption of solar panels
Companies and households through Estabannell Energía have a solar panel self-consumption plan at their disposal, with the condition that if the customer already has photovoltaic panels installed in their property, the company undertakes to adjust the prices in the various periods of service, all completely related to the consumption cycles of solar generation with the advantage that this action generates additional savings.
This solar plan can be applied for contracted powers up to 15KW and the related prices are as follows:
With contracted power less than 10KW, whose cost of the power term is €0,121649/kW/day, the consumption term includes the periods Peak, Valley and the Surplus price with respective costs of €0,156000/kWh, 0,077500 €0,050000/kWh, €XNUMX/kWh.
In the case of contracted power between 10 KW and 15KW, the cost of the power term is €0,124202/kW/day, with a consumption term that refers to Peak and Valley periods, including the excess price, respectively, with costs of: €0,174000/kWh, €0,089000/kWh and €0,050000/kWh.
Note: No tax included.
For cases of energy surplus, a price is reported in the term of consumption and has to do with a compensation of these energy surpluses, in this way users have the possibility of selling solar energy, immediately, simple and free for they. The respective price for this operation is an estimated 0,05 euros per kWh, but it must be taken into account that the total monthly value for this concept can never exceed the price of the energy consumed.
Solar Plan Conditions
- Prices decrease when the sun goes down, with the advantage that energy consumption is 100% green and certified.
- The routine use of the services can be maintained on a regular basis.
- Permanence is not considered for these cases.
- It also has the convenience of receiving a digital invoice.
How to understand the billing of the company?
The company undertakes to send each client the corresponding invoice online, by means of the email that was provided in a timely manner and all this information in PDF format. The visualization of this electronic bill of Estanell Energy, occurs through the so-called Customer Area.
Obviously, all these aspects are basic elements that the client must report in due time when any type of management or query is made.
In this invoice there is also a series of very important data for the client and which are the following:
Invoice data
- Invoice identification number, as is known, this number is generated at the time of billing and is an important identification element.
- The total in euros of the billing amount is also shown, for the service provided.
- A number is shown that coincides with the established contract and that is obviously directly related to that invoice, an aspect that is necessary when processing any management with the company.
- The Code of Economic Activity of the Supply (CNAE) data is an essential and necessary element for both SMEs and companies only, since in the case of domestic service this information is not required.
- The invoice also reports a period or range of service negotiation.
Owner and supply data
The company requires the data of the person who has agreed to the supply contract, as well as the full address of the property where the service is provided.
It is also important to supply the data of the Universal Supply Point Code (CUPS).
Contract data
For the contracting with the company Estanell Energy, it is necessary to establish informative data, which is required in the respective commercial relationship, which are the following:
- It is necessary to fully identify the commercial name of the product of the service.
- The relevant fee for access to the service must also be indicated.
- Of course it is necessary to indicate the electrical power to contract.
reading data
In the electrical service meter, a series of information is reported, such as: Service reading, corresponding dates, as well as the type of equipment used, all accompanied by the meter's identifier number, as well as the type of metering equipment.
Billing history in kilowatts
In the process of providing the service, the corresponding data is generated that constitutes the so-called billing history, where the indicated power is expressed in Kilowatts and at all times the summary will always appear with date, energy and any other data of the service process, During last year.
Delivery
It is necessary on the part of the client, that the respective data is exposed that allows to identify, among other aspects, the shipping address, the recipient of the invoice is reflected there and that in some opportunities do not fully coincide with the point of supply of the service provision, as well as the name of the holder that is shown in the contract data.
Electricity bill
It is established that several very important technical data appear on this bill, such as: the term of power according to the contract, as well as the term of energy that is related to the consumption during the indicated period of billing time, in that bill they will also be reported Other important aspects indicated:
Power term: To do this, simply multiply the contracted power by actual billing days, as well as by the unit price of the power in KW.
Power Term: In this case, the registered energy consumption must be multiplied during the corresponding period by the updated price of kWh.
Electricity tax: The Tax Agency establishes a regulated tax, which is calculated by applying a percentage of 4,864% to the amount of the sum of both the terms of power and energy and this value must be multiplied by a fixed and constant amount of 1.
Measurement equipment rental: It is established that the user can own the meter, but in the case of rented equipment, there is an obligation to pay the price stipulated by the distributor.
Tax base: This term is represented by the total sum of all billing concepts.
VAT rate: In this case, the current VAT percentage must obviously be applied, at the time of billing.
Total amount euros: Obviously, this represents the total amount or amount of the invoice that is handled.
Access fee amount
When the marketer uses the distributor's networks, an amount of the access fee is obviously generated, so the marketer assumes the responsibility of paying the distributor the amount that is applied to each client at the time. The total price generated is stipulated by the government and there is an obligation to indicate and show this amount on all invoices processed.
Payment direct debit
It is necessary to indicate the direct debit details of the payment to be made, which has been established at the time between the client and the company, the term of the payment must also be indicated.
Notices
There is a specific section in the invoice, where the news about some regulations, price changes, or various information that is of interest to both parties to the contract appear.
How to contract electricity with the company?
It is very easy for the user to process the electricity contract with Estanell Energy, for this it is enough for the future client to carry out the process online and it is not necessary to make any type of telephone call.
All this procedure must be carried out, but with the condition of having complete information on the power in KW, which is required, as well as the type of clients, that is, for a home, business or company.
Subsequently, the available online form must be filled out and where it is necessary to indicate several important data, which are indicated below:
- Complete data of the holder that allow to fully identify him.
- The information of the so-called DNI must also be provided.
- In addition, you must indicate the exact address of the supply point.
- Contact phone numbers must be provided.
- The client must indicate the requested rate, as well as the contracted power required.
- Of course, it is necessary to indicate the email address.
- Finally, the application must be accompanied by the DNI, as well as the last invoice and also the bank receipt.
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